Ratings based on 109 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
74% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from k

conveniant to rt 81

Posted Dec 5, 2016
hotel was not too bad, it was clean, staff was friendly, very disappointed in the breakfast, it was granola bars and coffee..... thats not breakfast!!! other than that it was ok, would i stay there again probably not, better hotels in the area for less money
4 out of 5
by A verified traveler from US

Reasonable price, nice stay.

Posted Nov 29, 2016
Could have been cleaner, could hear person above walking around and door slamming. They need more help.
1 out of 5
by A verified traveler from US

lobby smelled of marijuana

Posted Oct 24, 2016
Location: we did not go looking for anything
we had to wait several minutes for someone to finally come to the front desk. Once inside the room, it was fine
Comment from Hotel Management
Nov 2, 2016 by Manager, Hotel Management
Thank you for the feedback about your stay at our hotel. I am pleased to read your remarks about your satisfaction with your room. However, I am very sorry that you had to wait to check in and for the smell of the lobby. Your comments were reviewed by our staff, and we will take all necessary action to make sure your experience is not repeated. Our team is committed to satisfying our guests, so we are very thankful for your feedback. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
5 out of 5
by A verified traveler from US

Appealing, comfortable updated room!

Posted Oct 24, 2016
Pros: Staff was very hospitable and accommodating, the room was nicer than expected (with full kitchen and table for working/eating, well-designed room).
Cons: Slightly difficult to find, as I had to drive up the hill and did not see the main sign from the main road.
Location: Signage could have been better, but otherwise the location was great. Five minutes away from just about everything.
Comment from Hotel Management
Nov 2, 2016 by Manager, Hotel Management
We appreciate you taking the time to share your experience. Despite our hotel being a little difficult to find, I am thrilled you had an excellent stay with us due to our proficient customer service, clean accommodations, and convenient location. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
5 out of 5
by A verified traveler from Mukilteo,WA

Nice Hotel

Posted Oct 3, 2016
Pros: Location
Cons: improve the signage to get to the hotel
The hotel was great. Close to Places to eat and easy access to the Freeway. The signage is not great to get to the hotel and you have to go around a parking lot of an insurance company to get to the location on the hill behind the building. There is not a Store in the Hotel. that would be more convenient. Rooms were all up to date. but did not have house goods in the kitchens.
Comment from Hotel Management
Oct 7, 2016 by Manager, Hotel Management
Thank you so much for sharing your experience with us. It is pleasing to read how you liked our location near much to eat. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
1 out of 5
by A verified traveler from f

Blood soaked mattress , we are hospital workers bl

Posted Sep 28, 2016
blood soaked mattress sheets like a bad bad accident pubic hair all over bed dirty. Towel? Clean ? NO
Comment from Hotel Management
Oct 6, 2016 by Manager, Hotel Management
I received a copy of your review, and wanted to take a moment to personally respond. The unfortunate situation you described is absolutely unacceptable, and I sincerely apologize for your experience. We have since removed the mattress, and are truly sorry for dropping the ball and not meeting your expectations. Please know, that our staff and I work proudly to provide our guests with first class service and cleanliness, however we obviously failed here. We would love another shot at exceeding your expectations, and we promise this is surely the exception, and not the rule. The staff and I appreciate your comments, as it will only help us to improve. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.
4 out of 5
by A verified traveler from Williamsport Pa

Close to casino

Posted Sep 26, 2016
Pros: Convenient to everywhere...
Cons: better breakfast, have plastic cups in the room rather than paper.
Location: Casino, shopping mall, restaurant choices, easy highway entrance and exit..
We stayed here to see the Elton John concert.. This hotel was within 10 minutes of the arena and about 2 minutes to casino. The only negative, is a shuttle should be offered with the stay. We checked into a room and the tv was broken, even tho they did put us into another suite, we would have stayed in the first room with a discount. no glasses or dishes in the room, but probably were readly available if we asked. It was just a one night stay, so we didn't bother.
Comment from Hotel Management
Oct 4, 2016 by Manager, Hotel Management
Your feedback is very important. Thank you for sharing. I am pleased to see our convenient location was beneficial during your stay. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
3 out of 5
by A verified traveler

Perfect for us

Posted Aug 23, 2016 on Hotels
Room had full kitchen. Towle were cheap but fine. Good, clean room.
5 out of 5
by Judith from North port fl

Posted Aug 14, 2016 on Hotels
Was a great place to stay and I would do it again
Comment from Hotel Management
Aug 30, 2016 by General Manager, Hotel Management
I appreciate you taking the time to share your experience with us. I'm more than pleased to read you had a great stay and would choose to stay with us again. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
5 out of 5
by Patricia

This traveler left a rating score only Posted Aug 5, 2016 on Hotels