Ratings based on 215 Verified Reviews

3.9 out of 5
77% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Bangkok

Nice hotel closed to the Interstate.

Posted Apr 20, 2018
Pros: Bed
Cons: Breakfast
The hotel is Good for a stopping by because it's close to the Interstate. The room is comfortable. The breakfast is very crowded.
Comment from Hotel Management
Apr 22, 2018 by Holly, Hotel Management
Thank you for your feedback. I apologize for the cramped breakfast area. We will be remodeled in the spring of 2019 and this is one of the areas that will be worked on. Hope to see you then!
4 out of 5
Recommended
for Everyone
by A verified traveler

Close proximity to the mall and restaurant

Posted Mar 28, 2018
Excellent location only minutes away from Dickson City mall , 5 minutes away Downtown Scranton and the bus hub. The hotel is clean with a year round indoor pool, rooms are spacious and have all the amenities. Wi-Fi is free for email browsing, but if you need to stream the hotel charges $5 a day and even then it's not the best of speeds. A perfect stay for 1-2 day business trip and if you are just visiting Scranton for shopping. 4/5
Comment from Hotel Management
Mar 29, 2018 by Holly, Hotel Management
Thank you for your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 18, 2018
Excellent staff. Clean environment. Good breakfast.
Comment from Hotel Management
Feb 21, 2018 by Holly, Hotel Management
Thank you for your feedback. I will be sure to tell our staff how much you liked our hotel and the service you received.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 1, 2018
Great spot. Convenient location. Excellent access.
Comment from Hotel Management
Feb 2, 2018 by Holly Barscheski - AGM, Hotel Management
Thank you for taking the time to give us feedback. We appreciate you staying with us.
3 out of 5
by A verified traveler

Quick trip

Posted Jan 16, 2018 on Hotels
THe room wasn’t bad just noisy upstairs.
Comment from Hotel Management
Jan 19, 2018 by Holly Barscheski - AGM, Hotel Management
Thank you for your feedback. I apologize for the noise. The next time you stay with us, we will do our best to put you on the top floor. If there is anything else we can do for you, please let us know.
5 out of 5
by A verified traveler

Posted Jan 8, 2018 on Hotels
Comment from Hotel Management
Jan 14, 2018 by Holly Barscheski - AGM, Hotel Management
Thank you for your feedback.
4 out of 5
by Pamela

Posted Jan 1, 2018 on Hotels
No curtains on windows. Very bright lights all night hard to sleep
Comment from Hotel Management
Jan 7, 2018 by Holly Barscheski - AGM, Hotel Management
Thank you for your feedback. I am sorry about the issue with your curtains. Normally, there are black out shades behind the drapes and and shears. I will pass this on to my Engineer to make sure the black out curtains have been installed in the room. Again, thank you for your feedback. We hope to see you again when you are next in the Scranton area.
4 out of 5
by Shawn

Great Stay and Food!

Posted Dec 29, 2017 on Hotels
We had a very nice stay! We appreciated the hot breakfast and the swimming pool. We wished the pool was warmer, but overall we had a great stay!
Comment from Hotel Management
Dec 31, 2017
Thank you for your feedback. We are glad you enjoyed your stay!
5 out of 5
Recommended
for Everyone
by A verified traveler from Lancaster PA

Very nice hotel

Posted Dec 2, 2017
The room was very nice. Nothing fancy but everything we needed. Comfortable bed. Very good breakfast. Staff was very pleasant.
Comment from Hotel Management
Dec 3, 2017 by Holly Barscheski - AGM, Hotel Management
Thank you for your feedback. We are glad you enjoyed your stay with us. We look forward to seeing you again when you come back to Scranton.
5 out of 5
by JAMES

Posted Nov 24, 2017 on Hotels
Great complimentary breakfast !
Comment from Hotel Management
Dec 3, 2017
Thank you for your feedback. We are glad you enjoyed your stay with us. We look forward to seeing you again when you come back to Scranton.