8/10 Good
Elaine, Ayer
Apr 23, 2024
Liked: Cleanliness, staff & service, property conditions & facilities
The room was great, no issues there; the bathroom was nice as well but the shower head needed to be replaced (no center spray). The breakfast was served from 6am-10am, we arrived at the breakfast at 9:15am and the food was very sparse: the container of oatmeal was empty, the fruit salad bowl had 2 small pieces of melon left, etc. as it was not well maintained (obviously!), however upon departing after 10am when breakfast was over we observed workers walking out with large quantities of fruit, etc. which gave us the impression that the food was being “saved” for them. I’m fine with sharing with them, but fair is fair. This was very disappointing to us and we would think twice about staying here again as when breakfast is included, you don’t expect it to be the bare minimum amount of food. We didn’t expect it to be overflowing as well since we were on the late side, but we did expect better than what was there. Also, at the coffee station, the flavored creamers were mixed in with the plain creamers which made it difficult having to dig through the container to find the unflavored ones….we weren’t the only ones who commented on that issue - overall, sad to say, not a great experience.
Elaine
Stayed 1 night in Apr 2024