Overall a nice stay, but our room smelled like smoke. We called the front desk about the smell and were told that it was a non-smoking hotel. They did not offer to move us to another room.
Comment from Hotel Management
Feb 13, 2017 by Erika, Hotel Management
Karla, thank you for taking the time to leave a review. We're so glad you enjoyed our location, but we want to apologize for your experience regarding the smell in your room. This is unacceptable and atypical of our service and standard, and we will address the issue with our staff. We look forward to providing you with a better stay should your travels bring you back to Wilkes Barre.