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Rating 10 - Excellent. 611 out of 1005 reviews" "
10 - Excellent
611
Rating 8 - Good. 240 out of 1005 reviews" "
8 - Good
240
Rating 6 - Okay. 90 out of 1005 reviews" "
6 - Okay
90
Rating 4 - Poor. 34 out of 1005 reviews" "
4 - Poor
34
Rating 2 - Terrible. 30 out of 1005 reviews" "
2 - Terrible
30
9.0/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Good
Dana
Traveled with family
Mar 25, 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
No hot water- only lukewarm. Staff was unable to give us another room or compensate us in any way because we booked through Expedia and thus they acted as if we weren't actually paying customers!
Great location with plenty of parking, friendly accommodating staff. Best of all, very clean comfortable rooms. Only incovenience was the misty spray from the shower head. It was so fine, i could bqrely get rinsed. Otherwise a great room.
Great staff and convenient location. Clean and good breakfast .
Maria t
Stayed 1 night in Mar 2024
10/10 Excellent
Louise, Manotick
Traveled with family
Mar 18, 2024
Large, comfortable room, friendly staff, good location, excellent breakfast. Our favourite hotel when travelling by vehicle. Only negative was getting hot water…had to run water for about 5 minutes before it turned hot (told by staff it was because of low occupancy).
I loved it here. Check in was easy, all of the staff were pleasant and the place was super clean. The only downside is the walls are thin so you can hear your neighbors otherwise great stay.
When visiting they were doing renovations that I was aware of prior. They were very accommodating when it came to requesting a room away from construction. Very clean and good service
Excellent! Staff is very friendly from the Front desk young lady when arrived to the Morning Front desk lady. It’s our go to Hotel every time we go to PA. Very clean. They are remodeling and we stayed in a remodeled room. The restaurant breakfast is excellent as well Great service!
The “neighbors” dogs were barking until 1:30 in the morning. They didn’t do anything other than scream at the dog.
The property and staff were great I just wish the rooms were soundproof.
The property is under construction right now and because of this the pool is closed, I would’ve booked elsewhere if I knew that before hand. Other than that the staff was great.
Room was nice. But it was very hot no matter how we tried to lower the temperature. So we had to have the air conditioner on, which was loud. There weren't any hangers to hang our jackets. I like the bottles of shampoo and conditioner they have. They are updating the hotel, so the bar was not open.
The lobby is updated and inviting but the rooms are NOT! Outdated ugly room that was not the cleanest, the toilet was broken in our room and no continental breakfast for $150 a night. Never staying here again
Natalie
Stayed 1 night in Dec 2023
6/10 Okay
Karen
Traveled with family
Dec 12, 2023
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The hotel should inform its guests that the hotel is under renovation.
The pool and hot tubs were closed and I didn’t know till I got there and checked in.