Ratings based on 480 Verified Reviews

4.3 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Florida

A hotel that charges like resort.

Posted Jul 22, 2017
Expensive average hotel. Never again. Scranton? It is really not pet friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler from NC

Best customer service A+

Posted Jul 8, 2017
We stated here on our way back from Poconos due to an early flight schedule. A plus for customer service. From the time we checked in to the early morning courtesy shuttle service to the airport. Very clean hotel with friendly and respectful workers. A shining example of the Hilton brand name! A special thank you to Luke, Peter and Bernard.
5 out of 5
Recommended
for Everyone
by A verified traveler from Evans, GA

chosen for location

Posted Jun 28, 2017
Pros: Everything
Cons: not that I found
Location: stayed at the Hilton to attend a reunion in Gouldsboro, PA, Close by
1== easy to find, wonderful room comfortable bed, great shower! 2. Excellent and friendly staff!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 28, 2017
Excellent stay. Good food and great room. Would recommend you stay here if in Scranton
5 out of 5
Recommended
for Everyone
by A verified traveler

great stay 👌

Posted May 9, 2017
Great staff very friendly and accommodating! Room was very clean and comfortable 😀Definitely would recommend this hotel. Going to be in this area next year definitely will go back. They also have indoor pool which I will be sure to enjoy next year. Also the restaurant was very nice which we only had breakfast but the service was excellent! There was a pub but we didn't have the time to indulge definitely check it out next year 😀
5 out of 5
Recommended
for Everyone
by A verified traveler from Flemington NJ

Great hotel close to town

Posted Apr 21, 2017
What a pleasant stay. The staff was incredible. The omelet chef was wonderful and did the job of two or three people.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 20, 2017 on Hotels
4 out of 5
by Brandon

Good hotel as long as those around you are quiet

Posted Apr 17, 2017 on Hotels
It was ok overall. I would have rated everything 5 stars however we were awake until almost 100 in the morning listening to screaming kids running up and down the hallway knocking on doors and hitting walls, etc. I don't understand how the hotel staff couldn't see children running around at all hours of the night and not say anything to fix the issue.
4 out of 5
by Nancy

This traveler left a rating score only Posted Apr 14, 2017 on Hotels
3 out of 5
by Nicole

This traveler left a rating score only Posted Apr 12, 2017 on Hotels