Ratings based on 440 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from US

Great hotel, clean, nice breakfast, easy access.

Posted Nov 25, 2016
This will become our primary stop for travel to PA.
Comment from Hotel Management
Nov 28, 2016 by ed, Hotel Management
And we will be here for you! See you again soon!
5 out of 5
by A verified traveler from US

Great stay for business trips.

Posted Nov 12, 2016
Great for business trips or families traveling. Clean with a great staff!
Comment from Hotel Management
Nov 17, 2016 by ed, Hotel Management
We heartily agree! Thank you for your comments as well as your business!
4 out of 5
by A verified traveler from US

Breakfast buffet was a but lacking.

Posted Nov 7, 2016
Would have liked a belgian waffles at breakfast buffet. Otherwise awesome hotel.
Comment from Hotel Management
Nov 17, 2016 by ed, Hotel Management
I could go for some Belgian waffles too! You're certainly not the first to ask. That's something we will have to think about for sure. Perhaps for 2017?
5 out of 5
by A verified traveler from new jersey

We Stay here every weekend its like a second home

Posted Oct 20, 2016
Pros: hot tub and fire pit best of all great staff!
Cons: seating and service at breakfast buffet is just above awful
Location: great location near everything great mountain and valley views
Always great service, always clean, and great staff..... Charlie at the desk is the best....Josh and Paul in the Bistro are awesome and Justin the chef is an amazing cook.
Comment from Hotel Management
Oct 21, 2016 by ed, Hotel Management
Hello--Thanks for mentioning our hotel, and the shout out to some of our great team members! We are all so fortunate to have them, and many many others as well!! On the breakfast issue, I apologize for any service or seating issues at breakfast. We are often at maximum capacity during breakfast, and waiting times can sometimes grow. I certainly apologize for that. We did not mean to let you down.
4 out of 5
by A verified traveler

Posted Oct 16, 2016
Great hotel for our overnight stay! The opening and closing hallway doors are however easily heard in one's room. It can be quite annoying if you'd like to sleep well and there's a night owl on your floor.
Comment from Hotel Management
Oct 21, 2016 by ed, Hotel Management
Hello and thank you for sharing your experiences about your stay. We will look into the exit doors on each of the floors. There are ways for us to address this issue with our maintenance team. Thank you very much for bringing this to our attention!
4 out of 5
by A verified traveler

Nice and new!

Posted Sep 30, 2016
Cons: It isn't in a great location that if you need to run out and get something you had to drive close to 30 minutes to a pharmacy or food place.
Great location as it gives your easy access to 81. Clean, new, breakfast buffet. Plus one bistro on site.
Comment from Hotel Management
Oct 2, 2016 by ed, Hotel Management
We are so pleased you enjoyed your stay with us. Yes, our location is removed from the traffic and other distractions the area, but not so far as you might think. There is a shopping mall, casino and a plethora of restaurants within a 2 mile radius, depending of course on what you are seeking. We do hope to have you back again!
4 out of 5
by A verified traveler from Philadelphia

Comfortable, clean, and affordable.

Posted Sep 4, 2016 on Hotels
The hotel was strategically located and easily found after a long drive. The hotel looked very new and clean; staff were friendly and hospitable. The room was spacious and very clean. There was no small refrigerator in the room which surprised us as we are used to finding one almost in every hotel. As it was a brief stay this was not a big deal. The price was reasonable and included a very complete buffet breakfast. I would definitely return.
Comment from Hotel Management
Sep 8, 2016 by General Manager, Hotel Management
Hello, and thank you for staying with us. We do have fridges available, but they are not in every room, though they are in all of our suites. We are glad you found us, and we hope you find us again!
4 out of 5
by A verified traveler

Great facility

Posted Sep 3, 2016
Pros: Facility, grounds, proximity
Cons: Paid for room through expedia which was fine, had a dinner there charged to room, my cc. Took forever to get copy of receipt at check out
Stay here often for business, great location near everything, usually efficient
Comment from Hotel Management
Sep 8, 2016 by ed, Hotel Management
We are glad to hear that you chose us when you come to Wilkes-Barre. We always want to earn your trust every single visit, and hope to have you back again.
5 out of 5
by A verified traveler from everywhere

Great location

Posted Sep 3, 2016
Pros: Everything
Cons: Nothing
Location: Mohegan Sun, shopping, VA medical center, Geisinger mediacl center.
Great property with access to a lot of highways and attractions.
Comment from Hotel Management
Sep 8, 2016 by ed, Hotel Management
Thank you so very much for stopping in to stay with us!
4 out of 5
by A verified traveler

Convenient to interstate, shopping, and downtown

Posted Sep 1, 2016
Pros: It is very convenient and easy to get to from the interstate highways.
Cons: Would be great if the rooms included a microwave and small refrigerator. Both would fit easily into the rooms and very helpful.
I've stayed at this Holiday Inn 2-3 times now and each stay has been very comfortable.
Comment from Hotel Management
Sep 9, 2016 by ed, Hotel Management
We are so delighted you enjoy your visits to our hotel. You are correct in that all of our rooms do not house a fridge, but all of our suites do, and they are often not a significant dollar amount over a regular room. We do also have fridges available upon request, at no charge, that we can bring to you, based upon availability. Feel free to check with us for either option either when you book or when you check in.