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Reviews of Best Western Plus Clarks Summit Scranton

2.5 out of 5
Best Western Plus Clarks Summit Scranton
820 Northern Blvd., Clarks Summit, PA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 304 out of 505 reviews" "
Rating 8 - Good. 150 out of 505 reviews" "
Rating 6 - Okay. 19 out of 505 reviews" "
Rating 4 - Poor. 17 out of 505 reviews" "
Rating 2 - Terrible. 15 out of 505 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access on a main road. On site tavern. Krispy Kreme right across street!
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 19, 2024
Richard, Thank you so much for taking the time to follow up with a review on your stay. We appreciate you staying with us and we hope to see you again!

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 9, 2024
Darren, thank you so much for taking the time to give us your feedback! We appreciate your stay with us and look forward to seeing you again!

10/10 Excellent

Moses, Murfreesboro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 29, 2024
Moses- Thank you for taking the time to give us your feedback! We greatly appreciate it. Feedback like this helps us strive to always to our best for our guests. We enjoyed having you stay with us and hope to see you again soon!

10/10 Excellent

renee, wellsboro

Stayed 1 night in Mar 2024
Response from Front Desk on Apr 19, 2024
Thank you Renee for taking the time to give us your feedback! We appreciate you staying with us and hope to see you again.

10/10 Excellent

Paul J

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean with an exceptional staff
Stayed 3 nights in Mar 2024
Response from Front Desk on Mar 26, 2024
Thank you for staying with us!

8/10 Good

Yang

Traveled with family
Liked: Amenities
The bed linens in the initial room looked a bit worn with some stray hairs, prompting a room change. However, the replacement room had similar issues. The breakfast was decent
Response from Front Desk on Mar 23, 2024
Dear Yang, We truly appreciate you taking the time to give us your feedback. We sincerely apologize that the linens weren't quite up to your standard. We will do our best moving forward to correct this. You feedback is important to us, as are you as a valued guest. We hope we get a hance again to see you in the future! Thank You and Best Wishes-Casey Front Desk

10/10 Excellent

Bob and Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean room, excellent breakfast. Convenient for my needs.
Stayed 3 nights in Mar 2024
Response from Front Desk on Mar 12, 2024
Dear Bob and Joanne, Thank you so much for staying with us. Please come back again!

10/10 Excellent

June

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean & quiet
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 12, 2024
We are thrilled that you such a great stay!

8/10 Good

Timmie

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to where we wanted to be. Clean and comfortable. Good price.
Stayed 1 night in Feb 2024
Response from Front Desk on Feb 29, 2024
Dear Timmie, we are so happy that you enjoyed your visit with us! We hope to see you return soon.

10/10 Excellent

Catherine

Stayed 1 night in Feb 2024
Response from Front Desk on Mar 22, 2024
Catherine thank you so much for taking time to review our facility and we apprecaite such a woderful rating. It was a pleasure having you here with us and we look forward to seeing you again! Take care!

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, check in and plenty of food options locally
Stayed 1 night in Feb 2024
Response from Front Desk on Feb 19, 2024
Thank You so much for staying with us!

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Front Desk on Feb 19, 2024
We are so happy to hear that you enjoyed your stay!

10/10 Excellent

Paul J.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here every time we come to pennsylvannia, lately every few months. The only down side is that there are not enough usb ports in the room, and the ones that are built into the lights do not work. Other than that our stays have been very good.
Stayed 2 nights in Feb 2024
Response from Front Desk on Feb 19, 2024
Dear Paul, Thanks for staying with us. We hope to see you return soon!

8/10 Good

Dan

Traveled with family
X
Stayed 1 night in Jan 2024
Response from Front Desk on Feb 19, 2024
Thank you for staying with us!

8/10 Good

Catherine

Stayed 1 night in Jan 2024
Response from Front Desk on Mar 22, 2024
Thank you for your review Catherine! We appreciate your feedback and hope we see you again toon!

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Front Desk on Feb 19, 2024
Thanks for staying with us!

10/10 Excellent

SONIKY

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Front Desk on Feb 19, 2024
We appreciate the kind response. Please come back and see us soon!

8/10 Good

Wesley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2024
Response from Front Desk on Feb 19, 2024
We are happy to see that you enjoyed your stay with us. Please come back again soon.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Front Desk on Feb 19, 2024
Thank you so much for staying with us!

2/10 Terrible

Stephanie

Stayed 5 nights in Dec 2023
Response from Front Desk on Feb 19, 2024
Dear Stephanie, Sorry to hear that you did not enjoy your stay. We hope that you will give us another try if you are traveling through the area again.

10/10 Excellent

Nativo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy new Year
The swim pool the best hot nice
Stayed 1 night in Dec 2023
Response from Front Desk on Jan 5, 2024
Happy New Year! Thanks for staying with us!

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Desk on Jan 5, 2024
Dear David, We are so happy that you had such a great stay. Please come back and see us again soon!

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
xmas at in-laws
Danielle at the check in desk was very cordial and was able to provide us with connecting rooms. The hotel has been recently renovated and the beds are very comfortable, and the complimentary hot breakfast was very nice.
Stayed 1 night in Dec 2023
Response from front desk on Jan 3, 2024
Dear Patrick, We are so happy that you enjoyed your visit with us! We hope to see you return soon.

8/10 Good

Bob

Stayed 6 nights in Dec 2023
Response from Front Desk on Dec 28, 2023
Thank you Bob for the wonderful review! We hope to see you again in the future.

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the convenience to the 81 corridor on our way to and from VT. quiet and well run. Good breakfast included AND REASONABLE RATES! The coffee maker was broken in our room but that was the only negative. We got coffee downstairs easily.
Stayed 1 night in Dec 2023
Response from Front Desk on Dec 20, 2023
Thank You for staying with us. Please come back if you are traveling through the area again!

10/10 Excellent

Flora

Liked: Cleanliness, staff & service, property conditions & facilities
Very good!
Stayed 1 night in Nov 2023
Response from Front Desk on Dec 20, 2023
We are thrilled that you had such a great stay!

10/10 Excellent

Heidi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and a very clean place
Stayed 2 nights in Nov 2023
Response from Front Desk on Nov 19, 2023
Thank you Heidi for the wonderful review! We hope to see you again in the future.

10/10 Excellent

sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Front Desk on Nov 19, 2023
Thank you Sally for the wonderful review! We hope to see you again in the future.

8/10 Good

Olga

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Pleasant staff. Clean premises and clean rooms. Kind of cheap n toiletries in bathroom, could add cotton swabs, q-tips
Stayed 1 night in Nov 2023
Response from Front Desk on Nov 17, 2023
Dear Olga, thank you for the wonderful remarks about our guest rooms. We have noted your suggestions, and we hope to see you again in the future!

10/10 Excellent

John

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laundry services were great
Stayed 4 nights in Nov 2023
Response from Front Desk on Nov 13, 2023
Dear John, thank you for the wonderful review. We hope you will visit us again in the future.

8/10 Good

Irving

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Front Desk on Nov 8, 2023
Dear Irving, thank you for the wonderful review. We hope you will come back again in the future.

6/10 Okay

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent condition and quality facility. Room was amazing!
Stayed 1 night in Nov 2023
Response from Front Desk on Nov 6, 2023
Dear Dennis, thank you for the wonderful review. We hope you will come back again in the future.

8/10 Good

Hao, laval

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good standard for a best western hotel, well located
Stayed 1 night in Nov 2023
Response from Front Desk on Nov 6, 2023
Dear Hao, thank you for the wonderful review. We hope you visit us again when you are in the area!

8/10 Good

Andrew

Stayed 1 night in Nov 2023
Response from Front Desk on Nov 27, 2023
Dear Andrew, thank you for your wonderful review! We hope to see you again in the future.

10/10 Excellent

Irving

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Will stay here again.
Stayed 1 night in Nov 2023
Response from Front Desk on Nov 3, 2023
Thank you for staying with us!

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Good location clean and good parking
Stayed 1 night in Oct 2023
Response from front desk on Nov 1, 2023
Thank you so much for staying with us!

10/10 Excellent

Daryl, SIOUX CETNER

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean rooms, good breakfast
Stayed 1 night in Oct 2023
Response from Front Desk on Oct 27, 2023
Dear Daryl, thank you for the wonderful review. We hope to you see again!

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Front Desk on Oct 31, 2023
Dear Brandi, thank you for the wonderful review. We hope you visit us again when you are in the area!

10/10 Excellent

Gregory

Stayed 1 night in Oct 2023
Response from Front Desk on Nov 14, 2023
Thank you Gregory for the wonderful review! We hope to see you again in the future.

2/10 Terrible

Joe

Stayed 1 night in Oct 2023
Response from Front Desk on Nov 13, 2023
Dear Joe, we are sorry we did not meet your expectations. We hope you come back and give us another try. If we can help resolve any issues please reach out to us at (570) 586- 2730.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Great hotel. Staff was friendly. Room was clean and comfortable. Breakfast was very good also, lots of choices.
Stayed 2 nights in Oct 2023
Response from Front Desk on Oct 23, 2023
Thank you so much for the wonderful review. We are thrilled you enjoyed your stay. We hope to see you again!

8/10 Good

Kathleen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property that is nicely renovated.
Stayed 2 nights in Oct 2023
Response from Front Desk on Oct 22, 2023
Dear Kathleen, thank you so much for the wonderful review. We are thrilled you enjoyed your stay. We hope to see you again!

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Newly renovated and very nice
Stayed 1 night in Oct 2023
Response from Front Desk on Oct 22, 2023
Dear Scott, thank you so much for the wonderful review. We are thrilled you enjoyed your stay. We hope to see you again!

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Thx
Stayed 1 night in Oct 2023
Response from Front Desk on Oct 20, 2023
Thank you so much for the wonderful review. We are thrilled you enjoyed your stay. We hope to see you again!

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can walk next door to Tulley's a good pub for dinner. Convenient to the 476 for quick travel the following morning.
Stayed 1 night in Oct 2023
Response from Front Desk on Oct 17, 2023
Dear Nancy, thank you so much for your recent stay. We hope you will return again soon!

10/10 Excellent

Ka Yan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 1 night in Oct 2023
Response from Front Desk on Oct 17, 2023
Thank you so much for your recent stay. We hope you will return again soon!

8/10 Good

Diane, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Front Desk on Oct 16, 2023
Dear Diane, thank you so much for your recent stay. We hope you will return again soon!

10/10 Excellent

MIGUEL

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean, safe place to stay
Stayed 1 night in Oct 2023
Response from Front Desk on Oct 16, 2023
Dear Miguel, thank you so much for your recent stay. We appreciate your wonderful review. Lastly hope you will return again soon!

10/10 Excellent

Carmenmaria

Liked: Cleanliness, staff & service, property conditions & facilities
I keep returning is always a great place to stay
Stayed 1 night in Oct 2023
Response from Front Desk on Oct 16, 2023
Thank you so much for your recent stay. We appreciate your wonderful review. Lastly we look forward to seeing you again soon!

8/10 Good

Vincent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was below par for this type of hotel. Apple juice spigot gave water, waffle machine was not working and scrambled eggs were like cardboard.
Stayed 1 night in Oct 2023
Response from Front Desk on Oct 12, 2023
Dear Vincent, thank you for leaving your review. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon