Ratings based on 73 Verified Reviews

4.2 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from florida

Nice hotel some rooms dated.

Posted Dec 27, 2016
Had to be movedone the first night due to smell. Stairs to room made it impossible to use cart to move luggage.
4 out of 5
Recommended
for Everyone
by A verified traveler

solid dog friendly option

Posted Dec 27, 2016
this was an easy stay with a pet. Lots of exit doors and some outdoor spaces to relax. Onsite breakfast was one of the better ones we have had which. It was free since we booked through Expedia. We will most likely stay here again when we return to the area
5 out of 5
Recommended
for Couples
by A verified traveler from Reading, PA

Great place with lots to do and wonderful a stream

Posted Dec 16, 2016
Pros: Friendly and very helpful staff with lots to do. The food was nice and fabulous wood-fired pizza! Very relaxing & very exciting depending on your mood
Cons: More items available for gifts at the front desk besides t-shirts and hoodies. Maybe a carry bag or coffee mugs?
Location: Great location that's only a mile from the Mohegan Sun Casino which has live entertainment and many restaurants, plus gambling!
This hotel has several bars and restaurants to please just about anyone. Great live bands in the lower level club and thumping dance music in the 25th Hour / Evolution Nightclub. Nice decks and wonderful flowing stream in the woods to view from windows or stream-side. Balcony's and nice rooms with great accommodations. The staff was very helpful and friendly and a quick shuttle service to the Mohegan Sun Casino and local airport. You could spend days here and never leave. Wonderful courtyard with indoor and outdoor pools and spa. This is a great place for a weekend getaway that has many things other local hotels don't have and for only a few more dollars it's definitely worth it.
Comment from Hotel Management
Dec 20, 2016 by Ross Kornfeld, Hotel Management
Dear Jim, Thank you for sharing your experience. We really appreciate how much time you took out of your day to write your review. Your comments will be used as motivation as we strive to make each and every guest experience memorable. We look forward to your next visit. Have a great holiday. Thank you, Ross Kornfeld
3 out of 5
Recommended
for Everyone
by A verified traveler from US

Close to everything but hotel is dated

Posted Nov 25, 2016
Stayed one night, hotel staff was friendly. Hotel is dated and pricey for the age of hotel.
Comment from Hotel Management
Nov 27, 2016 by ross kornfeld, Hotel Management
Dear Guest, Thank you for sharing your experience regarding your recent stay. Your feedback is appreciated and will be used to make improvements going forward. We hope you think of us again the next time your travel plans bring you to the Wilkes-Barre area. Thank you, Ross Kornfeld
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Great Short Getaway

Posted Oct 31, 2016
Pros: Staff was very pleasant and extremely helpful. Hot and room had great amenities. Indoor pool, spa, gym, club and lounge. Room had balcony, large frig and micro. And fast room service too!
Cons: Carpet in rooms need replacing. They look pretty worn currently prehaps because of the color. Other than that our room and stay was really great!
Location: Shopping
Comment from Hotel Management
Nov 4, 2016 by ross kornfeld, Hotel Management
Dear Marie: Thank you for sharing your experience regarding your recent stay. We appreciate the honest feedback. Guest satisfaction is our number one priority and your feedback will go along way in making that happen for future guests. Thank you, Ross Kornfeld
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Pool/Hot Tub Great but Hotel not for Handicapped

Posted Oct 29, 2016
Location: Mohegan Sun casino just down the road; free shuttle offered until 2 am
Room with 2 double beds was comfortable and attractively decorated; a little on the small side. Biggest complaint was that the facility was difficult to navigate if you have trouble walking and impossible if you are traveling with someone in a wheelchair or stroller-- long hallways and numerous stairs, no elevator. Sprawling and spacious, the hotel has 2 restaurants on the second floor -- food was mediocre in the one we tried but staff good. The best part of the hotel was its gorgeous deep indoor pool and a room-size hot tub. Website mentions a free breakfast, but we learned on arrival that is true only on weekdays.
Comment from Hotel Management
Oct 29, 2016 by ross kornfeld, Hotel Management
Dear Guest, Thank you for sharing your experience regarding your recent stay. I'm terribly sorry that you found our hotel hard to maneuver. I can't say that you're wrong, it can be challenging for some. Glad you were able to enjoy the pool and Jacuzzi. We hope you will consider us again the next time your travel plans bring you to the Wilkes-Barre area. Thank you, Ross Kornfeld
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 27, 2016
I used the hotel to stay overnight in Wilkes-Barre before a professional seminar. It was convenient, and had a certain mid 20th century charm to it, although a lot of the hotel had been refurbished. Funky carpet. Conference room was at the far end of the hotel, but a long hallway got me there. Parking was convenient. A bar, club and sushi restaurant are on the premises.
Comment from Hotel Management
Oct 27, 2016 by Ross Kornfeld, Hotel Management
Dear Guest, Thank you for sharing your experience. We are an older hotel with charm and personality. It's what brings customers back for more. Please think of us again the next time your travel plans bring you to the area.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Oct 12, 2016
The beds were really comfortable, the restaurants were great, and the staff was perfectly helpful and friendly. Will definitely go back.
1 out of 5
by A verified traveler

Noisy. Not for families.

Posted Oct 4, 2016
Pros: The indoor pool was lovely. Grounds and restaurant fine.
Cons: Totally lack of professionalism around booking. I have never had an experience like this and hope to never have it again.
We were shocked to be told at registration that we were on the noisiest corridor of the hotel and to be expect noise until 2am. This was correct and even more problematic because we had called to reserve the room and wasn't told that this is the only area for pets. They knew we had 6 year old twins. It's hard to believe they somehow accepted our reservation and didn't tell us. There was no sympathy at check-in and we were stuck there for a sleepless night and following day with everyone tired and cranky. NOT ACCEPTABLE in any way.
Comment from Hotel Management
Oct 5, 2016 by ross, Hotel Management
Dear Guest, Thank you for sharing your experience regarding your recent stay. Please accept my apologies on behalf of our hotel for not providing you with the proper information when booking your room and the subsequent shock once you arrived. We will certainly learn from this experience and make sure we do a better job in the future. Thank you, Ross Kornfeld
5 out of 5
Recommended
for Everyone
by A verified traveler from Bally, PA

Nice hotel, with restaurants, Jacuzzi, and pool.

Posted Oct 4, 2016
Good time, really enjoyed our stay here. We loved all the connected restaurants and the Jacuzzi and Pool. The outside Deck Bar overlooking the creek is really neat.
Comment from Hotel Management
Oct 5, 2016 by ross, Hotel Management
Dear Guest, Thank you for sharing your experience regarding your recent stay. Input like yours helps in our continuing efforts to provide a great experience. Thank you, Ross Kornfeld