Ratings based on 1,152 Verified Reviews

3.4 out of 5
65% of guests recommend
3.5 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from TX

Posted Oct 30, 2017
The mattress were very uncomfortable. The previous guest hair between the towels and bathroom was disgusting
Comment from Hotel Management
Nov 1, 2017 by Manager, Hotel Management
We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our towels and the mattress. Insights shared by our guests are invaluable in our quest to always provide our guests with a memorable and enjoyable experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 24, 2017
The hotel was nice, clean and in a great location. Close to the area we were heading. Staff was very friendly. The only negative review I would have would be that we requested a non-smoking room & yet the room we got did smell a lot like cigarette smoke.
Comment from Hotel Management
Oct 25, 2017 by Manager, Hotel Management
We appreciate the time you have taken to bring to our attention your feedback with regards to our staff and hotel. Know that your voice is very important to us and we are addressing each of the concerns that you've raised in an effort to improve upon the guest experience.
1 out of 5
by A verified traveler from Texas

Needs remodel and updated

Posted Aug 23, 2017
Pros: Nothing
Cons: Everything
The pool light was laying on the side of the pool, didn't even realize it until my grandsons were in the water for about 20 minutes. The pool is very small.. about 5 kids at a time can fit in it. Our room reservation was for 4 but only got 3 towels a day. The room was suppose to be non-smoking and you could tell there had been smokes in there (I know this is out of their control sometimes). The bathroom door frame and been broken and a very sorry attempt to fix it was made, why not just replace it. The tub had been painted and all the paint was coming off, it is time to replace. Cob webs in the corner of the bathrooms, mold on the shower curtain. Old and worn out comforters and wool blankets on the beds. No changing area which is fine if you have a king size bed and only 1 couple staying in a room, but we had grandkids... and the bathroom was so small it was very hard to change clothes in there. The pictures on their website is very deceiving...
Comment from Hotel Management
Aug 29, 2017 by Manager, Hotel Management
Thank you for giving us an honest outlook of your experience at our hotel. Know that your voice is utmost important and we always seek to give each guest a very comfortable and accommodating experience. We will immediately address to the management all the issues which you have brought to our attention. Thank you for choosing to stay in our hotel and we hope to see you again soon.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 20, 2017 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 20, 2017 on Hotels
2 out of 5
by Vickie

This traveler left a rating score only Posted Aug 9, 2017 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler from balmorhea

Cheap stay

Posted Aug 9, 2017 on Orbitz
This was the cheapest hotel we could find for the week. We didn't want to spend all our money to sleep while on vacation we didn't spend much time in the room. They had a decent breakfast and the staff is friendly. It's not too far from the Six Flags and SeaWorld which was the main reason for our vacation. The location did not feel unsafe. Overall we were satisfied and probably would stay there again.
Comment from Hotel Management
Aug 13, 2017 by Manager, Hotel Management
Thank you for your lovely comments following your stay with us during your vacation. It is heartwarming to hear that you were pleased with the accommodation and services and also finding the cost reasonable. Do not hesitate to call our front desk if you need assistance next time you stay here at Days Inn Seaworld. Kind regards.
1 out of 5
by A verified traveler from South Padre Island, Tx.

The worst ever!

Posted Aug 7, 2017
Super expensive! $130+ tax per night. Ugly premises. Room was filthy and it had a bad, bad smell. They didn’t have any “non-smoking” rooms and more so we had to get a smoking one. But its smell was more of stink than smoke. The front door was all “fixed” but like not properly done so that was scary. The ceiling had a Pizza box covering what seemed to me like a hole or a wet spot or something. Yes, pizza box stapled to the ceiling!! There were roaches making their way into our room from under the door. Lots of spiderwebs on the ceiling. Restroom door would lock but wouldn’t close properly, if you would push or pull it would open. Bathroom also had a smell like drainage. Only one toilet paper and it was already have wasted. The beds smelled and the covers were discolored. Oh and the bed on the far side next to the restroom was broken and wobbled a lot. Woke up with insect bites or something... I don’t even want to know what bit me. Breakfast was included but reception and dining area was small and FULL of people. Not returning here every again, not here, not any Days Inn, ever again.
Comment from Hotel Management
Aug 11, 2017 by Manager, Hotel Management
Our goal is to serve our guests with satisfaction about our hotel and we are saddened to know that it turned out the other way. We sincerely apologize for all the inconveniences: the smell of smoke and stink in your room and; the busted parts of our amenities that you had experienced during your stay. Know that your comments are important for us and we will use this feedback to help us better improve our guest experience. Again, on behalf of our staff, I sincerely apologize for the inconvenience that you experienced. Please do consider us again on your next trip through the area so that we may provide you with a more exceptional experience.
3 out of 5
by A verified traveler

Posted Aug 7, 2017 on Hotels
The bathroom area looked gross. Fixtures were very scratched up. I requested a non smoking room, but room smelled like smoke. They did not have any other rooms to offer in exchange. Beds were comfortable. Furniture was severely scratched up as well. I booked a reservation in advance but room only had 2 towels for 4 people.
4 out of 5
by A verified traveler

Posted Aug 2, 2017 on Hotels
Helpful staff but a couple of maintenance problems.