At check in the weather was extremely cold and too late for me to drive home. So I decided to stay for one night in Seaford at Motel 6. The check in process was okay with a minor mishap. Nevertheless, I got my room key and entered the room. Immediately I turned on the heater because it was [20*] cold. After about 2 hours - I had enough. I went to the front desk and they were closed. I slipped the key in between the doors and left. The room was too cold to sleep in. I will never go back to this location.
Comment from Hotel Management
Jan 26, 2017 by General Manager, Hotel Management
Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us.
We strive to provide a superior guest experience, and I am sorry yours did not meet expectations.
Rest assured appropriate measures are being taken to address the problem and prevent future occurrence.
We appreciate your sharing your concerns and hope you will give us an opportunity to better serve you in the near future.