All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Hello Jessica,We're thrilled to hear that you appreciated the tranquil atmosphere during your stay and that our team left a positive impression on you. Your kind words motivate us to continue delivering exceptional service to all our guests. Thank you for sharing your experience with us, and we hope to welcome you back in the future for another great stay.
Some construction for renovation downstairs, but over all it was great!
Rachel
Stayed 1 night in Apr 2024
Response from Manager on Apr 7, 2024
Hello Rachel,We appreciate your feedback on your recent stay, and we're pleased to hear that you had a great overall experience. Our renovations are aimed at enhancing our facilities for future guests to enjoy. If you have any concerns or queries, please feel free to reach out to our management team for further assistance.
Liked everything about it I would absolutely stay here again.
sharon
Stayed 1 night in Apr 2024
Response from Manager on Apr 5, 2024
Hello sharon,We are delighted to hear that you enjoyed your stay with us! We look forward to welcoming you back in the future for another wonderful experience.
Hello Gary, We're sorry to hear that your experience fell short of expectations. We value your feedback and have passed it along to the management team for their review. Thank you for sharing your thoughts with us.
Hello Shohn,We are pleased to hear that you enjoyed our breakfast offerings and found them to be convenient for your stay. Your feedback is valuable to us as we strive to provide a positive experience for all our guests. If you have any further comments or suggestions, please feel free to reach out to our management team directly. Thank you for choosing to stay with us.
Hello Brittany,We appreciate your feedback regarding our clean facilities and exceptional staff. Your satisfaction is important to us, and we thank you for acknowledging our team's hard work. Please reach out to our management team directly for any further assistance or feedback you may have.
Hello Patrick, Thank you for taking the time to share your feedback regarding our front desk service. We are delighted to hear that you found the service to be good. It is also great to know that you were satisfied with your room. We appreciate your kind words and hope to welcome you back in the future for another enjoyable stay.
6/10 Okay
Ethel, Judsonia
Jan 31, 2024
Liked: Staff & service
Ethel
Stayed 1 night in Jan 2024
Response from Manager on Feb 2, 2024
Hello Ethel,We appreciate you choosing our hotel for your recent stay. If there is any specific feedback you would like to share, please reach out to us directly so we can address any concerns and improve our services. We hope you have a great day!
Great price, clean, friendly staff, good breakfast. They need more lighting in the room. The toilets are very low to the ground- hard for seniors and handicaps. Worth the price though.
Cleatus
Stayed 1 night in Jan 2024
Response from Manager on Jan 22, 2024
Hello Cleatus,Thank you for choosing our hotel and sharing your feedback. We're glad you found our rates affordable and enjoyed our cleanliness, friendly staff, and breakfast options. We appreciate your suggestion about the room lighting and your comment about the toilet height. We'll certainly take these into consideration for future improvements. We hope you had a pleasant stay overall and would be delighted to welcome you back soon.
The antiquated heater in the room kept me up all night. I turned it off to get some sleep, then woke up freezing 3 hrs later and had to turn it back on. Repeat til dawn. Inadequate parking for trailer. Old beds in the hallways, unpainted baseboards. Huge chunk out of the bathroom counter that had been caulked back together (poorly). Only one light in the entire room, at the front door. I'm cheap and just needed a place to crash, but it wasn't THAT cheap.
Rob
Stayed 1 night in Jan 2024
Response from Manager on Jan 12, 2024
Hello Rob, Thank you for sharing your experience with us. We apologize for any inconvenience caused by the heater and understand how important a good night's sleep is. Our team is committed to ensuring the comfort of our guests and will address the issue promptly. Regarding parking, we do our best to accommodate all types of vehicles and apologize if we fell short in your case. We appreciate your feedback on the condition of the hallway and bathroom and will take it into consideration for future improvements. Our team hopes to have another opportunity to welcome you and provide a more satisfying stay.
Hello Timothy,Thank you for sharing your feedback on your recent stay with us. We're pleased to hear that you found our hotel comfortable and clean. We strive to provide a welcoming and pleasant experience for all of our guests. We appreciate your kind words and hope to have the opportunity to welcome you back in the future.
Hello Drew,Thank you so much for your wonderful rating! We truly appreciate your support and are thrilled to hear that you had a fantastic experience at our hotel. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We hope to welcome you back in the future for another exceptional stay!
Hello Sherri,We apologize for any inconveniences you experienced during your stay. We encourage you to reach out to our hotel directly to discuss any concerns you may have had, so that we can address them appropriately. We value our guests' feedback and strive to ensure a pleasant stay for all.
2/10 Terrible
Grace, Paris
Dec 22, 2023
Disliked: Property conditions & facilities
The bed was comfortable.
Grace
Stayed 1 night in Dec 2023
Response from Manager on Dec 23, 2023
Hello Grace,We are delighted to hear that you found the bed comfortable during your stay with us. We strive to provide a relaxing and restful experience for all our guests. Thank you for sharing your feedback, and we hope to welcome you back soon for another enjoyable stay.
Like: Cheap, convenient.
Dislike: Furniture broken, wait for batteries die in door locks before replacing them, breakfast is terrible, water and coffee cups in the room are old, beds are uncomfortable. It is obvious the owner does not fix or maintain anything beyond the bare minimum.
John
Stayed 3 nights in Dec 2023
Response from Manager on Dec 23, 2023
Hello John, Thank you for your feedback. We appreciate you sharing your experience with us. We apologize if any inconvenience was caused during your stay. We value your observations and will share them with the appropriate departments for improvement. Our team strives to provide a comfortable experience for all guests, and we regret if we fell short on this occasion. Please feel free to contact our management team for further assistance.
Hello Rifaquat,Thank you for choosing our hotel for your recent stay! We are thrilled to see that you had an excellent experience with us. We appreciate your support and hope to welcome you back in the future for another exceptional stay. Please feel free to reach out to us if there is anything else we can assist you with.
6/10 Okay
Theresa
Nov 13, 2023
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Theresa
Stayed 1 night in Nov 2023
Response from Manager on Nov 16, 2023
Hello Theresa,We desire to provide every guest with a pleasant stay, so I’m very sorry that we let you down on this visit. We appreciate your rating and hope to have the opportunity to deliver a more positive experience on a return visit.
Hello Martha,Thank you for your exceptional rating! We are delighted to hear that you had such a wonderful experience during your stay. We strive to provide exceptional service to all our guests and we appreciate your kind review. Should you decide to visit us again, we will be more than happy to welcome you back and ensure that your stay exceeds all expectations.
6/10 Okay
Aaron
Nov 6, 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was ok, but the furniture was old, 2 drawers were missing, a bench was stained. The bed was creaky. There weren't plugs near the nightstands. Everything was clean though.
Aaron
Stayed 1 night in Nov 2023
Response from Manager on Nov 9, 2023
Hello Aaron, Thank you for your feedback. We appreciate your acknowledgement of our cleanliness. We apologize for any inconveniences you experienced with the furniture and the bed. Our team will review the room to address any necessary improvements. If you have any further concerns, please contact our management directly.
6/10 Okay
Martin
Traveled with family
Nov 6, 2023
Liked: Cleanliness, staff & service
A Bit Disappointing
Great location. We were disappointed that the indoor/outdoor pool was not open. Our outside door did not work with our keycard and were told it was probably the battery but no offer to come fix it. Our non smoking room smelled like smoke and there was no lamps or much lightening. There were no pillows or blanket for the hideabed. We were able to get some brought up after being told that there were no more pillows. It seems like they were renovating the hotel.
Martin
Stayed 1 night in Nov 2023
Response from Manager on Nov 9, 2023
Hello Martin, Thank you for your feedback. We apologize for any inconvenience you experienced during your stay with us. We regret to inform you that the pool was temporarily closed for maintenance, and we apologize for any disappointment caused. We take your concerns regarding the door and room issues seriously and will address them with our team. Additionally, we appreciate your patience in obtaining additional bedding. We assure you that we strive to provide a comfortable and enjoyable experience for all our guests.
2/10 Terrible
Kalap
Nov 5, 2023
Kalap
Stayed 2 nights in Nov 2023
Response from Manager on Nov 8, 2023
Hello Kalap,We appreciate you taking the time to share your experience with us. We apologize if your stay did not meet your expectations. We value your feedback and will share it with our team for improvement. Please feel free to contact our management if you have any further concerns.
10/10 Excellent
david
Nov 4, 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
1. Heater -- worn; did not discover in a.m. how to turn heater on since markings worn off; no thermostat
2. Hair dryer -- did not work
3. Coffee pot - did not work
david
Stayed 1 night in Nov 2023
Response from Manager on Nov 8, 2023
Hello David,Your review is greatly appreciated, and we are happy to have met some of your needs with our friendly atmosphere and helpful services. I would like to apologize for not exceeding your expectations with the condition of our room amenities. Your satisfaction is important to us as we are continuously striving to provide a better experience and impression of our facilities. Your feedback has been shared with management to address promptly. I hope that you will stay with us again if your travels bring you back this way.
no place to hang up cloths, one lamp in whole room, no toilet paper holder, cold food for breakfast, tv not working at all ,one deck chair all there was to sit on,
Conrad
Stayed 1 night in Oct 2023
Response from Manager on Nov 1, 2023
Hello Conrad, Thank you for sharing your feedback with us. We apologize for any inconveniences you experienced during your stay. Your observations are important to us and will be shared with our team for improvements. We appreciate your understanding and hope to welcome you back in the future for a more enjoyable stay.
6/10 Okay
Verified traveler
Traveled with family
Oct 1, 2023
Liked: Staff & service
Not so much….
There were no hanging bars in closet area. Couch cushions had stains. Bathroom door didn’t close all the way and there was hole in the wall where I guess handle would hit it. Hole in the wall by toilet paper holder. Killed spider on vanity and the iron leaked out water all over the shirt I was ironing. There was no free WiFi in the room. No extra blanket for the sofa pullout bed.
Verified traveler
Stayed 1 night in Sep 2023
Response from Manager on Oct 4, 2023
Dear Guest, I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.
Should be very nice once renovations are complete. They did a very good job keeping it clean and looking good during remodeling. A few minor inconveniences but still deserves an overall good rating.
Andrew
Stayed 5 nights in Sep 2023
Response from Manager on Oct 4, 2023
Hello Andrew,On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our renovations and remodeling. We hope to see you again to deliver you with a 5 star experience.
6/10 Okay
Timothy
Sep 20, 2023
Disliked: Room comfort
Average
Average hotel, lobby being remodeled so it was torn up but breakfast area still useable. Room is a typical room with nothing special. Usual micro, fridge, the bed was really firm.
Timothy
Stayed 1 night in Sep 2023
Response from Manager on Sep 22, 2023
Hi Timothy,I'm sorry that your stay was compromised by “noise/dust/mess” from the renovations. We're doing everything we can to minimize the inconvenience, and the dates of the renovations are listed, we hope to have you back for a future stay once the work is complete.
The staff was friendly and helpful. The property is being remodeled so it was a bit undecorated, etc. But they said it should be done in October. The property itself is nice and generally clean. The bed was pretty decent and we took advantage of the discout at RibCrib next door and enjoyed a good meal there.
Jessica
Stayed 1 night in Sep 2023
Response from Manager on Sep 20, 2023
Hello Jessica,Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our staff and your comments about our bed. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.
6/10 Okay
JAMES
Sep 17, 2023
JAMES
Stayed 1 night in Sep 2023
Response from Manager on Sep 18, 2023
Hello JAMES,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.
Hello Angela,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon.
8/10 Good
Michael
Traveled with family
Sep 7, 2023
Liked: Cleanliness, staff & service
It was a good value. It was clean enough to feel okay about the stay. But the pool was down for maintenance. Needed more light and power receptacles. I wasn't expecting perfection for the price. But overall I was happy with it.
Michael
Stayed 1 night in Sep 2023
Response from Manager on Sep 9, 2023
Hi Michael,Thank you for writing. Your feedback is important to us as guest satisfaction is our highest priority. I’m sorry to hear about the maintenance concerns you experienced during your stay. I appreciate you bringing these issues to our attention, and I apologize for the frustration they caused. It is feedback like yours which allows us to impact future stays.
The room was dirty, furniture was very worn & couch old, dirty & broken. Walls were patched without repainting, corner walls damaged. Room was is great need of repairs, updates & new furniture.we stay in Quality Inns often & theyve never looked like this. They gave us a long list of restrictions for the room yet the room was terrible.
Benny
Stayed 2 nights in Aug 2023
Response from Manager on Sep 1, 2023
Hello Benny, It's our ambition to give you a five-star experience, and it's disheartening to discover that this is not the impression we left you with. We understand the frustration and we want to make sure that our guests are always comfortable. We appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
Property is old and showing it's age. The hotel is undergoing renovation. When that is done, and with some needed updates to decor, this will be a much improved hotel. The staff were friendly and helpful.
Gary
Stayed 1 night in Aug 2023
Response from Manager on Aug 30, 2023
Hello Gary, I'm sorry that your stay was compromised by “noise/dust/mess” from the renovations. We're doing everything we can to minimize the inconvenience, and the dates of the renovations are listed, we hope to have you back for a future stay once work is complete.
10/10 Excellent
Ieva
Aug 17, 2023
Ieva
Stayed 1 night in Aug 2023
Response from Manager on Sep 7, 2023
Hello Ieva,From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area.
8/10 Good
Emily
Aug 14, 2023
Emily
Stayed 1 night in Aug 2023
Response from Manager on Sep 4, 2023
Hello Emily,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.
Old, in need of much updating. No place to hang clothes in room.
Melissa
Stayed 1 night in Jul 2023
Response from Manager on Jul 30, 2023
Hello Melissa,We can't thank you enough for sharing your feedback with regards to our room. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.
8/10 Good
Verified traveler
Traveled with family
Jul 18, 2023
Liked: Cleanliness, staff & service, room comfort
Second stay for funeral
The stay was good to me, but could have been better. There were no lamps and a closet. I had to ask for a lamp for our room. Also, I realized that the hotel was renovating. Other than those, I enjoyed my stay there for the funeral of my great-aunt, the second that I have lost this year. I enjoyed the breakfast the best.
Verified traveler
Stayed 4 nights in Jul 2023
Response from Manager on Jul 21, 2023
Dear Guest,Thank you for sharing how you have enjoyed our friendly hospitality and accommodations. I am thrilled to know we have met your expectations and to know our location worked well for your plans. We are incredibly happy to learn that your stay was so peaceful, and we hope to see you again.
4/10 Poor
Kyra
Jul 11, 2023
Kyra
Stayed 1 night in Jul 2023
Response from Manager on Jul 14, 2023
Hello Kyra,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.
Do not stay at quality inn. The building and room was so hot and I did not receive a refund. They offered another room but it was still hot and really loud from other people. So miserable after a long drive to not have a cool room to sleep in at 11 at night.
Anna
Stayed 1 night in Jul 2023
Response from Manager on Jul 5, 2023
Hello Anna,We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement.
The room was supposed to be non smoking and smelled like smoke. The room was hot when we got there because the air conditioner was off. We turned the air on and it never did cool down enough to be comfortable. Had to go buy a fan just to be able to bare staying the 2 nights we was there. Also there was only one light in the room so it was dim and hard to see in the room. Over all not a very pleasant stay. I’m usually not one to complain or write reviews but I would highly recommend the management fix these issues to better suit the needs of the guest.
Kyle
Stayed 2 nights in Jun 2023
Response from Manager on Jul 4, 2023
Hello Kyle, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the smoke odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay, please bring this matter to our attention in real-time so we may address it promptly for you. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.
4/10 Poor
Roy
Jun 24, 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Some what good.
My stay was in a handicap accessible room number 115. The hotel looks really nice on the outside and it was pretty nice on the inside except they were doing renovation in the hotel there was a couple of things wrong with the room. First, the room in the main area where the bed was had only one electrical outlet. It had two power strips connected to it with the refrigerator microwave TV lamp alarm clock fall plugged into these two electrical power strips. It was also the only place to plug in my charging for my cell phone. There was only one lamp stand in the whole room, and there was two ceiling lights one at the front door and one at the back that opened into the inside hallway. Second, there was only one chair in the room that was rated for two people. One person had to sit on me bed. Why not have two chairs in the room that was rated for two people! Third, there was no closet in the room. There was a space for a closet but when they remodeled this room they forgot to put the closet unit back in. One nice thing the bathroom was really nice it had just been remodeled nice tile wall to floor was really nice there was two electrical outlets in the bathroom one by the sink and one by the toilet.
Roy
Stayed 1 night in Jun 2023
Response from Manager on Jun 25, 2023
Hello Roy, Thank you for taking the time to write this review and share your experience. We want you to know that your feedback and description of your experience at our hotel are of the utmost importance to us. We appreciate the time you took to share your concerns, and we hope you will give us the opportunity to serve you in the future better.
10/10 Excellent
Jeff
Jun 16, 2023
Jeff
Stayed 1 night in Jun 2023
Response from Manager on Jul 7, 2023
Hello Jeff,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon.
8/10 Good
Kristin
Traveled with family
Jun 10, 2023
Liked: Staff & service
There was room painting/construction happening while I was there. Plastic sheeting was taped up and down the hallways with furnishings stacked on one side of the hallway. I was woken up during the night when a piece of circle sheet rock that was taped over a fist-sized hole fell off the wall. The bed was comfortable and the room and bathroom were clean. Overall it was good for the price.
Kristin
Stayed 2 nights in Jun 2023
Response from Manager on Jun 12, 2023
Hello Kristin,Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we hope to better serve you on a return visit.
6/10 Okay
Benjamin
Jun 9, 2023
Benjamin
Stayed 1 night in Jun 2023
Response from Manager on Jun 30, 2023
Hello Benjamin,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.
4/10 Poor
Steve
Traveled with partner
May 30, 2023
Liked: Staff & service
Disliked: Property conditions & facilities
The toilet didn’t flush properly the carpet was stained badly and the carpet had tack strips were coming through so my husband and I got our feet pricked every time we had bare feet going in and out of the bathroom. The staff was friendly. The pool wasn’t open that was disappointing because we were there almost a week.
Steve
Stayed 6 nights in May 2023
Response from Manager on May 31, 2023
Hello Steve, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.
6/10 Okay
Tim
May 24, 2023
Liked: Staff & service, room comfort
it was ok
it was a nice stay, the person checking us in was very nice and helpful. the room was nice and clean and the bed was comfortable. did not eat breakfast there because it did not look that good. also the pool was closed for the winter and it was an inside/ outside pool the bad thing was the water was green
Tim
Stayed 1 night in May 2023
Response from Manager on May 25, 2023
Hello Tim,Thank you for sharing your experience. We truly appreciate the insight regarding our bed and your comments about our breakfast. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.
10/10 Excellent
Michael
Apr 21, 2023
Michael
Stayed 3 nights in Apr 2023
Response from Manager on May 12, 2023
Hello Michael,On behalf of our entire staff - thank you for your rating. We look forward to your next visit.
Hello Sarah, Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.
Room needed repairs and updating. The couch and carpet were old and stained. Door lock didn’t work. Open hole in the bathroom ceiling.
William
Stayed 1 night in Apr 2023
Response from Manager on Apr 11, 2023
Hello William, I am sorry to hear that you did not enjoy your stay with us. We value your feedback and suggestions for improvement as these comments help us to improve the guest experience at our hotel. Please accept our apologies for the lack of hospitality you experienced this is not the impression we want to leave our valued guests. I do thank you for bringing this matter to our attention and I assure you that we are correcting this issue for an improved experience in future visits.
Hello richard,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.
Hi Dennis,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.