very outdated and not clean at all and over-priced
Posted Oct 4, 2016 on Hotels
The only thing decent was the breakfast. It was to the standard. We paid $105 a night and the bed spread was all lumpy. It was washed some point and the stuffing was all into smaller clusters. There is no way that can be warm. We had to request for blankets that took 2 phone calls and 7 hrs to bring it. After we uncover one the beds, there was a life baby cockroach. It was too late to complain or to go somewhere else. We've just cover the spot with towels. It was a disappointment for the price that we paid for it.
Comment from Hotel Management
Oct 9, 2016 by General Manager, Hotel Management
Thank for taking time to give us your feedback. I apologize on behalf of the entire staff that your stay was not up to par. The bedding is lumpy on all beds as it is called "The Cloud Effect". We are in the process of upgrading all bedding according to Choice Hotels standards. We have notified our pest control company about the other issue. We hope you will give us another chance to provide you with superior service should you return to the Searcy area.