Motel overbooked without notifying me or Expedia.
Posted Jul 21, 2015
Even though I booked rooms in March, Baits Motel informed me upon arrival that they did not have the 2 rooms I had booked due to overbooking. We were stranded with a sorry, not our problem attitude. They said they did not notify Expedia of this situation. It was a nightmare!! We were attending an annual family reunion. My party included myself, my sister and brother-in-law all of whom are senior citizens. In addition were my son, his pregnant wife and 17 month daughter. There was a Celtic celebration that weekend and most comparable hotels, motels, inns and B&B's were full with guests. They finally found us 2 rooms at another location upon our insistence. I am very upset with this whole situation. In these times on the multiple social media highway and communication devices I find this unacceptable causing great distress for all of us. I had booked a single room and a suite but had to accept 2 double rooms at the other facility.