Ratings based on 195 Verified Reviews

3.8 out of 5
79% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Seattle area

Just OK

Posted Jan 28, 2017
Pros: Good bed, easy parking, great staff
Cons: Clean the bathroom and door
Location: Across the street from Sam's club,
I've traveled around the world and don't expect a lot in 3rd world countries. In the states, I expect a little more, when paying $90. Staff was polite and good. Fast check in, easy parking. The bed was comfortable and pillows great. The room ok except for the following; smelled like wet dog, bathtub anti-slip mat was coming delaminated from tub, bathroom could have been cleaned better, bathroom door looked like it had sorry to say, had dried bloody boogers wiped on it and there were some long black hairs on a few of the bath towels. Room 223
Comment from Hotel Management
Feb 2, 2017 by Larry, Hotel Management
Thank you for your feedback. I regret that your stay was unsatisfactory. I've coordinated with our Housekeeping and Maintenance Directors to retrain our staff with an emphasis on thoroughness. You should have never encountered the problems you described and I apologize for our negligence. I hope that you might stay with us again to evaluate our new accountability procedures!
4 out of 5
Recommended
for Everyone
by A verified traveler from seattle, WA

Nice hotel easy for transportation

Posted Dec 11, 2016
I'm happy staying with my family in this hotel. Close to transportation. Safe place for the children.
Comment from Hotel Management
Dec 15, 2016 by Larry, Hotel Management
I'm delighted that you enjoyed your stay! We pride ourselves on our safe and secure facility and I'm glad it was to your satisfaction.
4 out of 5
Recommended
for Everyone
by A verified traveler from Portland, OR

Above expectation.

Posted Dec 11, 2016
Breakfast was better than I expected. Room was fine. We expect to stay at Comfort Inn again in future (already booking February 2017 visit).
Comment from Hotel Management
Dec 15, 2016 by Larry, Hotel Management
I'm glad you enjoyed your stay! We always enjoy receiving positive feedback and yours is very encouraging. We look forward to your next stay!
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

Great value and a short drive from downtown.

Posted Dec 10, 2016
Pros: Breakfast much better than the usual fair. Rooms warm and reasonable amount of space for 6 people with lots of luggage.
Cons: More hot chocolate please.
Location: Supermarkets and takeaways a short walk. Easy to get onto the i5 for downtown. About 10 minutes drive in non peak hour.
For a family of 6 this hotel was fantastic value. Hotels in downtown Seattle were extremely expensive so this was a great compromise. I have stayed in many Comfort Suites and they are all similar but this was a standout. Well done to the friendly and very professional staff.
Comment from Hotel Management
Dec 15, 2016 by Larry, Hotel Management
I'm delighted that you enjoyed your stay! We strive to exceed expectations and your feedback is deeply encouraging. We look forward to your next trip to Seattle!
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Very comfortable

Posted Nov 27, 2016
Quiet hotel, beds were very comfortable and the breakfast was excellent. We will stay there again.
Comment from Hotel Management
Nov 29, 2016 by Larry, Hotel Management
I'm glad you enjoyed your stay! We strive to exceed expectations and your feedback is deeply encouraging. We look forward to your next visit!
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Nov 12, 2016
Pros: The Staff is wonderful and good location
Cons: Too old to be a Comfort Inn
Location: great location in all
Good location, Great staff. But too old. The breakfast ok.
Comment from Hotel Management
Nov 13, 2016 by Larry, Hotel Management
Having recently completed our renovations, we're happy to offer a fully updated facility! I'm glad your stay was satisfactory, but I hope you'll return to evaluate our refurbishments.
1 out of 5
by A verified traveler from US

This is a 2 star hotel only.

Posted Oct 26, 2016
Pros: location only.
Cons: Breakfast not good, usually breakfast should have Oats Meal ! Run out of Coffee and has to wait. Noise during midnight, like people walking/working.
Location: The location is O.K.
Receptionist are nice but dinning lady are mean. Breakfast not good, No Oat Meal, most Inn or Motel has Oat Meal in the morning. Run out of coffee and has to wait. Midnight you can hear people walking loud or working in the room, look like they have some renovation during midnight. Look like this hotel Franchise by asian people, thats why the service are bad !!!!!!
Comment from Hotel Management
Nov 13, 2016 by Larry, Hotel Management
I regret that you felt your service was inadequate. Maintaining our complimentary breakfast over three hours for over a hundred and forty people can be taxing for our breakfast attendant, but that's never an excuse for impoliteness. As the manager of this hotel, I hold all of my employees to an exceptional standard of customer service, regardless of their race or ethnicity.
3 out of 5
Recommended
for Everyone
by A verified traveler from US

Great hotel for just a couple of nights.

Posted Oct 23, 2016
Pros: It is being renovated, beds and mattresses are new. There is free parking
Cons: There was this awfull smell coming out either from the toilet or the tub, we could not figure out. It smelled like sewage smell backing uo through the pipes. The bathroom door had to be kept closed all the time to minimize the smell spreading through the room.
Location: The location is good, is about 15 minutes from downtown Seattle with no traffic.
Comment from Hotel Management
Nov 13, 2016 by Larry, Hotel Management
Other than the regrettable smell coming from the bathroom, I'm glad you enjoyed your stay. Maintenance has treated the room and the problem has been solved, but we'll keep checking it periodically to ensure that it doesn't happen again. Thanks for bringing it to my attention!
4 out of 5
Recommended
for Everyone
by A verified traveler

Stop here on the way to Seattle

Posted Oct 17, 2016
I have stayed here probably a dozen times over the past 10 years. Nice facility. My only complaint is the icy cold floors in the bathrooms. Everything else is great!
Comment from Hotel Management
Nov 13, 2016 by Larry, Hotel Management
I'm glad you enjoy your stays with us! We look forward to your next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington

great hotel

Posted Oct 11, 2016
This hotel is close to Rogue and Safeway with a great view of the columbia
Comment from Hotel Management
Oct 12, 2016 by Larry, Hotel Management
I'm glad you enjoyed your stay! We strive to exceed expectations and your feedback is deeply encouraging.