Lobby

Reviews of Courtyard Seattle Downtown Pioneer Square

3 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 609 out of 1001 reviews" "
Rating 8 - Good. 241 out of 1001 reviews" "
Rating 6 - Okay. 80 out of 1001 reviews" "
Rating 4 - Poor. 44 out of 1001 reviews" "
Rating 2 - Terrible. 27 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jacob

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. Elevators were fast.
Stayed 1 night in Apr 2024

6/10 Okay

lucinda

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
A decent hotel for 3 nights in Seattle. Our view of the alley with homeless and other things taking place wasn’t ideal. We got woken up several times in the middle of the night with loud noise from the street. Staff were professional and helpful. I used the gym which did the job, well maintained.
Stayed 3 nights in Mar 2024

10/10 Excellent

Chad Edward

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay second time stayng there A
Stayed 1 night in Mar 2024

10/10 Excellent

George, Chula Vista

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Mar 2024

10/10 Excellent

Shala

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. Close to Pike and the stadiums.
Stayed 1 night in Mar 2024

2/10 Terrible

justin

Traveled with family
Disliked: Cleanliness
There's crackheads everywhere ,there under are window all night fighting. No swiming pool and the parkings 60 bucks a night. horrible stay Only good thing was it was 8 mins walk to lumen stadium. Dont recommend way over priced ....
Stayed 2 nights in Mar 2024

4/10 Poor

Jennifer, Portland

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The property showed as having a pool but it was closed seemingly indefinitely for renovation.
Stayed 3 nights in Mar 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Kelli

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The view was amazing from the 14th floor. We were disappointed that the pool was out of commission during our stay. A pool for our little one was a deciding factor in booking a room at this hotel.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kevin

Traveled with family
The staff was super friendly and helpful. Great location we will definitely stay again.
Stayed 1 night in Mar 2024

10/10 Excellent

Crystal, Longview

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located.
Stayed 2 nights in Mar 2024

6/10 Okay

Rachel

Traveled with family and small children
Liked: Amenities, property conditions & facilities
It was extremely hard to find at first. There is no onsite self parking, so you either pay a ridiculous $60 a day for valet or pay for street parking, which is impossible to find close by. There is a parking garage right down the street. One reason I got this hotel was because of the pool, yet when we got there it was down for maintenance and the website never stated that. So I had 3 very disappointed children. The breakfast was average yet extremely expensive. $90 for 1 adult and 3 children. Would recommend to go out to eat in the city. The staff was very nice and accommodating with your needs. Lots of history there. Ask Raul about the building, he’s very knowledgeable. Room was pretty clean despite a little dust. Bed was comfy and so was pull out couch. It was only a 12 min walk to the pier which was easy to do!
Stayed 1 night in Mar 2024

10/10 Excellent

Derek, Burlington

Liked: Cleanliness, property conditions & facilities
Great place
Stayed 1 night in Mar 2024

6/10 Okay

Samantha, bend

Traveled with family and small children
Liked: Cleanliness
The pool was under construction and that was not the case when we booked three weeks ago. An email that the pool was closed to prep the kids would have been great. Our air conditioner also was not working. Otherwise the stay was fine!
Stayed 2 nights in Mar 2024

4/10 Poor

Stephenie

Traveled with partner, Traveled with family
Disliked: Staff & service, amenities
The hotel room itself was great! However the valet parking was horrible! I paid $70 bucks to park my car in a safe place for the night and it came back scratched and damaged :( i was not reimbursed for anything. The staff at the hotel was ok but dont expect fast service on anything! Understaffed and waited forever for anyone to wait on us and to get our food. Also not a place for kids. Seattle is dirty and full of homeless people shooting up right outside the hotel! Also garbage everywhere and smells like urine.
Stayed 1 night in Mar 2024

10/10 Excellent

Miroslava

Liked: Cleanliness, staff & service, property conditions & facilities
We arrived super early 10am I knew that our room was probably not ready but wanted to get breakfast and leave the luggage there. To my surprise the room was ready. Room was clean, front desk was super friendly, we were there for 3 nights. Family of 3 (kid being 8) room was perfect, bed was comfortable, sofa bed for my surprise was also very comfortable. Highly recommended.
Stayed 3 nights in Mar 2024

10/10 Excellent

Brian

Stayed 2 nights in Mar 2024

10/10 Excellent

Andres

Stayed 1 night in Mar 2024

6/10 Okay

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The TV and Internet didn’t work
Stayed 1 night in Mar 2024

10/10 Excellent

Josue

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spacious and quite, excellent customer servoce.
Stayed 1 night in Feb 2024

10/10 Excellent

Jameson

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Great staff. Restaurant staff was extremely attentive and polite
Stayed 1 night in Feb 2024

8/10 Good

Victoria

Traveled with family
Great location and accessibility to the link and surrounding areas
Stayed 3 nights in Feb 2024

4/10 Poor

Michal

Liked: Cleanliness
Disliked: Property conditions & facilities
On the edge of downtown and seems surrounded by noise. Garbage truck came at 3am and made so much noise it woke everyone up. Then a homeless guy was yelling, literally for hours. Finally, they started construction on the hotel before 7am so that was the end of our sleep. I would choose a different hotel next time given the price.
Stayed 2 nights in Feb 2024

10/10 Excellent

Shon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of homeless around
Stayed 1 night in Feb 2024

10/10 Excellent

Don

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient walk to the waterfront and shopping at the Pike Market is only a fifteen minute walk. No parking at the property but three lots are nearby. Hotel is right along the transit line so public transportation is easy to access!
Stayed 2 nights in Feb 2024

8/10 Good

mike, Omak

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the comfortable beds and room was nicely decorated.
Stayed 1 night in Jan 2024

8/10 Good

Aubrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Karen

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely, sized right for the two of us and was warm, despite the cold outside. We walked from the train station and to the Seattle Art Museum and could have walked most places that we visited. There is so much to see within 4-6 blocks of any direction!
Stayed 2 nights in Jan 2024

4/10 Poor

Ken

Stayed 1 night in Jan 2024

10/10 Excellent

Jode

Stayed 2 nights in Dec 2023

10/10 Excellent

Danette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and close-ish to King Street station . Wish they had usb charging ports but other than that no complaints
Stayed 1 night in Jan 2024

6/10 Okay

Lura

Traveled with partner
Liked: Cleanliness
Loved how centrally located it was. Pretty upset the pool was closed :(
Stayed 1 night in Dec 2023

10/10 Excellent

Marla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly and helpful. The room was modern, clean and perfect for our stay. The Bistro was a nice option to hang out and play games.
Stayed 4 nights in Dec 2023

8/10 Good

Jeff

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jan 2024

10/10 Excellent

Hayley

Stayed 1 night in Dec 2023

6/10 Okay

Liam

Liked: Cleanliness, staff & service
TV didn't work and no internet
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in the heart of the city
The hotel room was spacious and the view was cool. The front desk personnel were very friendly and helpful. We will definitely book again in the future.
Stayed 1 night in Dec 2023

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there because it was so close to Lumen Field. We drove up from Portland to see the Eagles / Seahawks game. It was a 5 min walk to the stadium. Our room was on the 10th floor with a view of the bay (recommend getting a room with a view) The room, staff and valet were GREAT! We will be back.
Stayed 1 night in Dec 2023

6/10 Okay

melissa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the convenience of being able to walk to everywhere we were planning to go. I did not like that there was no on site parking. While having the valet there was great, it was very expensive to park since the hotel leases out their parking facility. Our bathroom was bit dirty, vents and baseboards were very dirty. The hotel bar and restaurant were not open as much as I think it should be especially on a weekend where so many were there for the football game.
Stayed 1 night in Dec 2023

10/10 Excellent

W Scott

Stayed 1 night in Dec 2023

10/10 Excellent

Ritesh

8/10 Good

Rigoberto Bautista

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Bistro restaurant. Least liked was homelessness noisy people outside near hotel.
Stayed 1 night in Dec 2023

8/10 Good

Amy, Bellingham

Stayed 2 nights in Dec 2023

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Hibtullah

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 1 night in Dec 2023