Review of Crown Plaza Hotel in Seattle
Posted Jul 18, 2016 on Hotels
I purchased six rooms for my self and family members. Staff was very nice, and helpful. We did have a mix up in regard to billing between Hotels.com and hotel, but it was resolved. The internal phone system has a malfunction that puts any outgoing calls into a continuous loop, which was maddening. Other than that, a nice hotel. It was clean, neat, convenient, has a nice staff, and I would be happy to return to them again.
Comment from Hotel Management
Jul 22, 2016 by Cristy, Hotel Management
Thank you for taking the time to write a review about your recent stay at the Crown Plaza Seattle. We are delighted that you found the hotel to be nice, clean, and convenient and our staff was helpful. Please accept my apology about the phone system, we will have our team run a complete diagnostic survey and ensure all issues have been resolved. We look forward to welcoming you back.
Director of Operations