Ratings based on 1,228 Verified Reviews

4.3 out of 5
90% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Portland, OR

The only well-designed courtyard hotel...?

Posted May 22, 2017
Pros: Quiet rooms... good location for east side attractions ... quiet rooms ... quiet rooms ... that's all I care about, really.
Cons: (1) Standardize the pet fees so you don't confuse your own front desk. (2) Your WiFi needs improvement. (see main review for detail)
Location: This simply isn't a place for people who want "things to do" within walking distance. This is a quiet location for travelers with cars.
The bedrooms are dead quiet because this hotel actually understood the problem of courtyard noise and took realistic steps to fix it during the design process: * The refrigerator, bathroom, and air conditioning are all outside the bedroom, separated by a thick door. * Most courtyard hotels are *LOUD*. The echoing center creates an endless cacophony of drunken tourists who missed "indoor voice" day back in kindergarten. This hotel fixes the problem by placing the hotel bedrooms on the outer rim of the building, with two sets of thick barriers between the courtyard and the bedroom -- with no walls facing highways or major streets. Rooms are extremely clean with new furniture and appliances. Beds are very comfortable. Minor issues: (1) The pet fee is given as "$75 per stay""; "$75 per pet"; and "$75, pets < 35 lbs only" ... all on official hotel print-outs. Travel sites don't even list the pet fee. I think we paid $75 flat fee for our stay, but it feels like this is not well-defined or uniformly charged, and wasn't given on the mobile app when we booked. The front desk staff don't seem to know which policy (if any) is right. (2) The WiFi is terrible, so plan to use your smartphone as a hotspot, if you've got one. The public network simply won't connect; I wouldn't bother. The password-protected network took 5 retries to download a 2 MB PDF.
3 out of 5
by A verified traveler

Posted May 22, 2017
Noisy rooms. Older building but decent upgrade that was recently done. Lots of parking but also lots of cars.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 18, 2017
everything was great.. convenient loved the service and easy drive into seattle
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. Clean and comfortable.

Posted May 17, 2017
Modern and clean rooms. Not a bad breakfast either
5 out of 5
Recommended
for Everyone
by A verified traveler from g

Posted May 7, 2017
Super clean and comfy room! Complimentary breakfast buffet was also wonderful! Wish we would've booked two nights. Will be back!
2 out of 5
by A verified traveler from bellevue, wa

Not upfront

Posted May 5, 2017
Hotel was hosting a very loud wedding party that they did not notify us of when we booked. The bass boomed in our rooms until we called to complain at 11:00. The wedding had been going on since noon that day. Also breakfast is not served until 7:30 on Sunday mornings so we couldn't even get a muffin before we had to depart at 7. I was very disappointed!
2 out of 5
by A verified traveler

Posted Apr 30, 2017
Room is old. Ceiling is too low. M
5 out of 5
Recommended
for Everyone
by A verified traveler from NH

Great place to stay with excellent location

Posted Apr 17, 2017
Accommodations were great. When housekeeping was called they delivered promptly! Breakfast included each day down at the eatery made it very convenient though knowing breakfast makes rooms pricier. Overall, very pleased with our stay.
5 out of 5
Recommended
for Families
by A verified traveler from Gig Harbor

Clean, with Excellent Breakfast

Posted Apr 16, 2017
Pros: Clean, quiet, great breakfast.
Stayed here for a dance convention: it was conveniently located and the free breakfast buffet was awesome.
5 out of 5
Recommended
for Everyone
by A verified traveler from longview

Nice hotel, close enough to centurylink field.

Posted Apr 10, 2017
Very clean place. Nice rooms but didn't have a DVD player. Very delicious breakfast. Amazing. Wished we could have our kids later then 10. But overall great experience.