Ratings based on 1,050 Verified Reviews

4.1 out of 5
86% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Yakima, WA

Great breakfast and not far from Centurylink Field

Posted Apr 10, 2017
Pros: It was cleanly, great breakfast, close to activities
Cons: See experience above
Location: Centurylink Field, 30 min to Tacoma Zoo, and many others
Our stay was okay. We got the stay to for after Supercross in Seattle. We didn't have much time in the hotel, but were disappointed when the "Free Wifi" would not connect to any of our devices. Also the pool was out for service or cleaning the whole next morning through noon so we didn't even get to utilize it. The hotel was cleanly though and comfortable. The breakfast was great too! I would recommend that staff keep sanitary wipes in the workout room. We enjoyed our workouts, but did not have anything to wipe down machinery on Sunday morning after we worked out.
3 out of 5
by A verified traveler from Seattle

Pretty inside, close to airport, too expensive

Posted Apr 8, 2017
When we arrived to airport and called for the hotel shuttle we were told we had to wait 30 mins so the shuttle driver could have lunch. When we arrived, they gave us $18.95 food voucher because I stated gowneud eitnis that I have to wait in a lunch break when I paid $250 for one night room. The $18.95 only covered one appetizer as their entrees are $22.95 and higher in their restaurant. Now the food was EXCELLENT! The waitress was very sweet and friendly. The hotel room was old, dank, and nothing worthy of a $250 a night stay. On check out, the shuttle driver never greeted us, threw our bags in the back, when he stopped at SW airlines he didn't say which airlines and when asked if it was for SW he merely pointed to the exit of shuttle. I would not recommend this hotel to anyone and I will continue to stay at the Fairfield Inn as they have AMAZING customer service and a great location for half the price!
4 out of 5
Recommended
for Everyone
by A verified traveler from seattle

Great location and airport parking

Posted Apr 8, 2017
Cons: In and out parking for those with airport long term parking - hotel stay night
We had a wonderful stay -- enjoyed the evening reception, fairly quiet room. The shuttle was quick and driver was kind. The pickup at our return was great -- dropped us off right at our car.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel.

Posted Apr 6, 2017
We were happy with the hotel. Very clean and we're helpful in getting us to and from the SeaTac airport.
5 out of 5
Recommended
for Families
by A verified traveler

very good hotel close to all the store and mall

Posted Mar 28, 2017
Pros: what i like about this hotel is the Happy hour , breakfast and pool for the kids
Cons: do not charge for parking
Location: shopping mall and restaurant
very good hotel for me coz very friendly staff at the main entrance . We are greeted upon arrival. The negative about this hotel is that I have to pay $15 for parking which some hotel don't charge for staying at the hotel and also I ask for extra towel around 6am and towel never arrived until we checkout around 10ish
5 out of 5
Recommended
for Everyone
by A verified traveler from BC canada

Good happy hour!!excellent breakfast

Posted Mar 27, 2017
Will definitely go again. Everyone has a goodtime🙂🙂🙂🙂🙂
5 out of 5
by wendy

Shopping weekend away!

Posted Mar 22, 2017 on Hotels
Great renovations, the Groll restaurant a bite expensive, but the food was very good. Shuttle service to the mall was a benefit since we were having dinner out. Didn't have to worry about drinking with our meal.
5 out of 5
by Gurdial

This traveler left a rating score only Posted Mar 21, 2017 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler

Broken sofa bed in initial room

Posted Mar 20, 2017
Problems with sofa bed in the first room but they quickly moved us to another room. Breakfast was good, shuttle and parking convenient. Would recommend.
5 out of 5
Recommended
for Everyone
by A verified traveler from Selah, WA

Posted Mar 18, 2017
😁. Nice stay. Hotel staff should have cleaned up our breakfast plates in our room.