Ratings based on 313 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
81% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Seattle, WA

Posted Aug 24, 2016
Cons: A better Continental breakfast.
It was a very pleasant stay. The location was within a reasonable drive from the airport.
3 out of 5
by A verified traveler

Posted Aug 12, 2016
Nice hotel outside the city but takes about 45+ minutes to get to and from downtown with traffic
Comment from Hotel Management
Aug 24, 2016 by Manager, Hotel Management
Thank you for taking the time to write a review of your stay. We’re glad to hear that you enjoyed your stay, but I'm disappointed the commute to downtown was long. We would love to see you again, should your travels bring you back to our area.
4 out of 5
by A verified traveler from bothell wa

Nice place

Posted Jul 26, 2016
Pros: Freeway easy on and off
Cons: Ice machine is needed
Location: Good freeway on and off access. Close to food and gas
Close to freeway, food and gas, no ice machine. Good cooking kitchen. Compare this to a small apartment.
Comment from Hotel Management
Aug 1, 2016 by Manager, Hotel Management
Thank you for taking the time to write a review. I am glad to see you enjoyed our fully equipped kitchen, but also that you found our location beneficial during your stay. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
4 out of 5
by A verified traveler

Nice hotel, was close to where I needed to be.

Posted Jul 23, 2016
Pros: Convenient, quiet, comfortable bed, kitchen and large room
Cons: Pricing could be a little lower.
Location: Shopping, near freeway j
It was the only hotel available in my order range and in the area I needed to be, the bonus was it had an equipped kitchen, so I saved money on food. Room was clean and bed was very comfortable.
Comment from Hotel Management
Jul 27, 2016 by Manager, Hotel Management
Thank you so much for sharing your experience with us. I'm so pleased to hear that our location met your needs and that you enjoyed our kitchen and comfortable beds. Thank you for choosing Extended Stay America. We hope to see you again soon.
4 out of 5
by A verified traveler from New Jersey

Convenient hotel to stay

Posted Jul 20, 2016
Pros: Location
Cons: Breakfast
Location: I did not drive around since it was a biz trip. Food in Crystal Creek Cafe was really good though.
My check in was a little delayed due to the room availability but it was OK for me since I had to eat first any way. There are quite a few restaurants within walking distance around that area. The staffs were friendly. Parking was convenient. Breakfast was very simple. Easy to get around because it is just off major highways. It has a small kitchen in the room where you can store food in refrigerator and cook your own food. TV was a little old style but it was OK since I don't watch TV when travel. I like it and will tell my friends. Rate was very reasonable.
Comment from Hotel Management
Jul 22, 2016 by Manager, Hotel Management
Thank you for taking the time to share your thoughts about your stay. I'm thrilled to read your overall stay was a great one. It pleases me that your mentioned how accommodating our staff was and our convenient location. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
2 out of 5
by A verified traveler

Shabby condition

Posted Jul 1, 2016
The room wasn't that clean and while the staff were friendly, they not only run the front desk but have to do laundry in the next room...seems like they were short staffed
3 out of 5
by A verified traveler from Portland, OR

One Night Visit

Posted Jun 4, 2016
Pros: Size of room, Kitchen
Cons: We had requested early check in. We arrived and were told it would an hour. We came back an hour later, saying hi to the lady at the desk and sat
Location: Food and shopping near by. From Above (after we waited for about another 1/2 hour I checked about the room and was told it had been ready for an hour
All in all very good expect for a check in issue outlined below..
Comment from Hotel Management
Jun 13, 2016 by Manager, Hotel Management
Thank you very much for the review of your recent stay with us. We're happy that you enjoyed our comfortable accommodations as well as our fully equipped kitchens; however, please accept our apologies for the issue you experienced at check-in. In response to your feedback, I will use your comments to coach our front desk staff to make sure we are accommodating early check-in requests whenever possible. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
5 out of 5
by A verified traveler

Very Pleased

Posted Jun 1, 2016
I was in town for work and needed a reasonable hotel but one with clout and cleanliness. This fit the bill perfectly. The front desk staff was friendly and personable. There was parking available. The room was clean and comfortable. I needed a bottle opener and was able to get one from the front desk. The grab and go breakfast worked perfectly for me, coffee was available throughout the day. I will definitely be staying here again should work bring me back this way.
Comment from Hotel Management
Jun 6, 2016 by Manager, Hotel Management
Thank you very much for your kind words! I’m glad to read that we were able to accommodate your needs with our friendly customer service and convenient amenities. I will be sure to share your great feedback with our entire staff! Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
2 out of 5
by JOHN from Woodinville

Bothell hotel

Posted May 26, 2016 on Hotels
Poor breakfast...worst I've ever seen in a hotel.
4 out of 5
by A verified traveler from Chicago

Great location. Close to everything we needed

Posted May 18, 2016
Pros: They were always accommodating. The breakfast consisted of good fruit (apples and oranges), oatmeal, health bars, hot chocolate, tea & coffee
Cons: Actually, it was satisfactory.
Location: Please see the first statement for the answer to this one. Thank you.
This hotel had a market, a walk in clinic, a drug store and good restaurants, plus two gas stations (all in walking distance) and quick access on to the highway. I would come back just for that reason It was great, because we used all the above and it didn't take a lot of our time. Also, there were very cute shops about a mile up the road. We ate there most of the time.
Comment from Hotel Management
May 25, 2016 by Manager, Hotel Management
It is so rewarding to read that you had a great stay with us. Thank you for your comments. I am glad to hear that you were pleased with our convenient location as well as our grab-and-go breakfast! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.