Dear Vasyl, On behalf of our entire team, thank you for taking the time to post such wonderful feedback about Extended Stay America! We are delighted that you thoroughly enjoyed your stay. It was such a pleasure hosting your visit, and we hope to have the honor of doing so again soon.Sincerely,Hotel Management

Dear Jason, Thank you for your review and for being our guest. We understand that starting your day with a good breakfast is crucial, and we are sorry to hear that your experience wasn't up to your expectations. We have noted your concerns as we continuously strive to improve our services and want our guests to start their day off right. We look forward to your next visit to make it outstanding in every respect.Sincerely,Hotel Management

Dear Elizabeth, Thank you for taking the time to review your stay with us. We are genuinely sorry for the issues you experienced and for not providing the exceptional stay you deserve. We want our guests to see our dedication in everything we do; therefore, we sincerely apologize for not meeting your expectations. We are committed to providing outstanding service and hope to have another opportunity to show you the exceptional stay you deserve.Sincerely,Hotel Management

Dear Anthony, Thank you for staying with us at Extended Stay America. We are thrilled to read that you had a wonderful experience with us. It makes us happy that you appreciated everything about your stay, including our clean and comfortable accommodations and hardworking staff, who strive to exceed your expectations. Your positive feedback is greatly appreciated, and it motivates us to continue providing our guests with the best possible service. We will discuss your observations with our team, and we are grateful for the feedback that helps us better serve our guests. We hope to welcome you back soon when you are in the area.Sincerely,Hotel Management

Dear Nyna, Thank you for your recent stay at Extended Stay America and for reviewing our hotel. Our staff works hard to ensure each guest has a great experience, so we appreciate your kind words regarding our quiet and comfortable location during your visit. We truly appreciate you sharing your thoughts and look forward to seeing you again soon!Sincerely,Hotel Management

Dear Aleada, Thank you for sharing your feedback with us. We're glad to hear that your morning check-out experience was pleasant. We apologize for any disturbances you encountered during your stay. Guest comfort and safety are important, and we take such matters seriously. Please rest assured that we'll look into ways to improve the overall guest environment. We appreciate your understanding and hope to have the opportunity to provide you with a more peaceful stay in the future.SincerelyHotel Management

Dear Larry, We appreciate your fantastic review of Extended Stay America and for being our valued guest. Thank you for sharing your remarks about our clean, comfortable suites. We love to hear when a guest has had a fantastic night's sleep! Our housekeeping team does a great job in caring for our suites, so we will enjoy sharing your kind remarks with them. Thank you for allowing us to host your visit, and we hope to provide you with another great stay soon.Sincerely,Hotel Management

Dear Dominic, We're delighted to read that you had an overall good stay with us and that you found our staff attentive. While we don't offer extra facilities like a pool, we appreciate your understanding. Your feedback is valuable, and we hope to continue providing you with a comfortable and pleasant experience during your future stays. Thank you for choosing our hotel, and we look forward to welcoming you back soon!Sincerely,Hotel Management

Dear Dian, Thank you for reviewing your stay with us. We are pleased that our location served you well. However, we apologize for any inconvenience caused during your visit. Hopefully, we will have the opportunity to make it up to you on a future visit. Thank you again.Sincerely,Hotel Management

Dear Ciro, We are sorry that we did not meet your expectations regarding our service, and we hope you will accept our apologies for what transpired. We regret your disappointment with our breakfast and that it did not meet your expectations. We have shared your feedback with our breakfast staff as we continually strive to improve our guest experience. We apologize for the smell that compromised your stay, and we will make sure that the housekeeping team re-examines the suite and cleans it thoroughly to avoid these conditions in the future. Thank you for bringing this to our knowledge, and we hope you will stay with us again. Sincerely,Hotel Management

Dear Jessica, Thank you for being our guest at Extended Stay America. We are glad to hear that you found the room to be good, but we apologize for the inconvenience you encountered during your visit. Since our suites are designed for guests staying multiple nights and desiring home-like living, these guests often bring their own bath amenities, such as hairdryers and toiletries. However, these items are available and complimentary at the front desk anytime. In the future, please do not hesitate to contact our front desk staff if you need any of these items during your stay. We are always happy to provide them upon request. Thank you again for your review. We hope to see you soon!Sincerely,Hotel Management

Dear David, Thank you for sharing your review. We are genuinely sorry for the issues you experienced with your reservation and even more so for how it was handled. We will discuss your comments with our team to ensure this does not happen again. Thank you for bringing this to our attention; we are grateful for your patience. We wish you all the best for your future travels.Sincerely,Hotel Management

Dear Vincent A F, Thank you for taking the time to detail your evaluation of our hotel. Our goal is to provide a great experience for our guests with clean, comfortable suites and excellent service, all in a safe environment. We would love your feedback if there is anything we could have done to improve your experience. Thank you for choosing to stay with us; we hope to have the opportunity to welcome you again whenever your travels bring you to the area.Sincerely,Hotel Management

Dear John, Thank you for taking the time to share feedback about your recent stay. We are dedicated to providing our guests with a comfortable and pleasing atmosphere; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Hotel Management

Dear Guest, We apologize for the disappointing experience you had during your stay. Unfortunately, the continental breakfast was not as expected, and we apologize for any inconvenience caused. We also apologize for the thin walls and the disturbances from other guests. Your feedback regarding the room's cleanliness, maintenance, and overall condition is essential to us, and we will address these concerns with the appropriate teams for improvement. We appreciate you bringing these matters to our attention and apologize for any inconvenience caused. Should your travels bring you back to the area, we would appreciate the opportunity to provide a more satisfactory experience.Sincerely,Hotel Management

Dear Guest, Thank you for choosing us. We apologize for your disappointment on arrival and for not meeting your expectations. Safety and security are top priorities, and we take it very seriously. Providing a relaxed and comfortable night stay for all our guests is what we work for. But with the uncomfortable bed, this was not possible. Your feedback is shared with the team for improvement, and our housekeeping and maintenance team is working to upkeep the property. Although your experience is not typical, we have room to improve, and you have our assurance that we will. We hope you allow us to make it up to you on another visit.Sincerely,Hotel Management

Dear Robert, Thank you for reviewing our hotel. Please accept our apologies and every assurance that we will be working to address the concerns outlined in your review. Our staff typically does a terrific job responding to our guests’ needs, so we are sorry that did not happen in your instance. We value your feedback, and we hope you will return so we can provide you with the hospitality you deserve.Sincerely,Hotel Management

Dear Connie, Thank you for mentioning the warm welcome you received from our front desk associate! We pride ourselves on service excellence and aim to exceed our guests' expectations every visit, and we're glad we could make that happen for you. We also appreciate your kind remark about our housekeeping service; we will share your feedback with our team. It was a pleasure hosting you, and we look forward to seeing you again at Extended Stay America on your next visit.Sincerely,Hotel Management

Dear Bret, thank you for your kind review; we are pleased to read that you had a pleasant stay at Extended Stay America. We are glad that we exceeded your expectations and that you found us to be a great value. We would be delighted to accommodate you again in the future.Sincerely,Hotel Management

Dear Diana, Thank you for being our guest and for your valuable feedback. Please accept our apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional stay; we are sorry this was not your experience. We hope you will give us another chance to provide you with the hospitality you deserve. Sincerely,Hotel Management