Terrace/patio

Reviews of Fairfield Inn & Suites by Marriott Seattle Bellevue/Redmond

2.5 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 557 out of 1005 reviews" "
Rating 8 - Good. 306 out of 1005 reviews" "
Rating 6 - Okay. 86 out of 1005 reviews" "
Rating 4 - Poor. 24 out of 1005 reviews" "
Rating 2 - Terrible. 32 out of 1005 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 5 nights in Mar 2024

6/10 Okay

Rakesh

Traveled with family
Disliked: Staff & service
After requesting, staff never came to repair flickering lights. Room remained very warm.
Stayed 4 nights in Mar 2024

8/10 Good

Ada

Traveled with family
Liked: Cleanliness, staff & service, amenities
We have stayed here many times as a couple and as a family as it’s convenient and close to our Seattle relatives. The room is usually clean and premise is usually quiet enough. Staff are friendly and helpful. The breakfast has finally improved after Covid and a year after that when it was just a bad tasting breakfast sandwich. The only issue we had this last time we stayed was the lock to our door wouldn’t open! It happened every time we returned to our room and needed access. Though the staff tried their best each time to help us within a reasonable amount of time, it was incredibly frustrating not to have access to our own room with the key fobs and required manual master key opening multiple times. Luckily it was a short stay otherwise we would’ve definitely switched rooms after the 2nd or 3rd time it occurred with issue unresolved. Overall, we were still satisfied with the friendly staff, improved breakfast, and clean and quiet room we got.
Stayed 1 night in Mar 2024

10/10 Excellent

Sergio

Traveled with family
This hotel was straightforward and exactly what you would expect when booking a hotel in Bellevue. The rooms are nice and the hotel stays quiet at night.
Stayed 4 nights in Mar 2024

6/10 Okay

Dianne

Liked: Property conditions & facilities
The cleaning crew only comes in every other day and then only to empty the garbage cans and replace any towels that need replacing. The breakfast is free but because of the quality it should be. The rooms are noisey with foot traffic and shouting until midnight. The front desk crew were very nice and accommodating.
Stayed 6 nights in Feb 2024

4/10 Poor

Christopher

Business traveler, Traveled with family
Disliked: Staff & service, property conditions & facilities
Hotel is advertised in a deceiving way. Pool looks way bigger than it is. Pool is actually very small. They booked six hockey teams in for a weekend tournament and dont inform other guests of this info. Would not have stayed in this hotel if I was aware of this. The hockey parents all drinking and partying in lobby lounge while there kids are running around in the hall ways and playing hockey in the hall ways. Hotel staff did little to stop this. This Went on till nearly mid night.. no apology or effort made to make up for this unpleasant stay.

10/10 Excellent

Akash

Liked: Cleanliness, staff & service, property conditions & facilities
Thx
Stayed 6 nights in Dec 2023

8/10 Good

Jeffrey

Business traveler
Liked: Cleanliness, staff & service
Hotel was a good value and staff was friendly.
Stayed 2 nights in Jan 2024

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some doors wouldn't open even with the room key. Normally that probably wouldn't be a problem, but it wa 18 degrees out!
Stayed 1 night in Jan 2024
Response from Miguel on Jan 17, 2024
Thank you for your feedback. I am so sorry about the doors, I have share this with our engineering team so we can take a look at this. Thank you again for sharing this with us.

8/10 Good

Edgar

Stayed 4 nights in Jan 2024
Response from Miguel on Jan 17, 2024
Thank you for sharing your feedback

10/10 Excellent

Alexander

Stayed 1 night in Jan 2024

6/10 Okay

Sheila

Traveled with family
Liked: Cleanliness, staff & service
A little dated, staff was friendly. Breakfast was great!
Stayed 2 nights in Dec 2023
Response from Miguel on Jan 17, 2024
Thank you for sharing your experience with us.

6/10 Okay

Edward

Traveled with family
Liked: Cleanliness, staff & service
1. Main objective of my visit was swimming but I didn’t due to the small size of the pool. 2. There was a deep pothole just at entrance which gives a very negative image of the facility.
Stayed 1 night in Dec 2023

10/10 Excellent

Lois

Stayed 1 night in Dec 2023
Response from Miguel on Jan 17, 2024
Thank you for sharing your feedback.

6/10 Okay

MUSTAFA

Stayed 1 night in Dec 2023
Response from Miguel on Jan 2, 2024
Thank you for your feedback!

10/10 Excellent

Natalie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area
Response from Miguel on Jan 17, 2024
Thank you for your feedback, glad you enjoyed your stay.

10/10 Excellent

cody

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy bed, clean bathroom, nice shower head, safe parking. Will stay again. Hutch
Stayed 1 night in Dec 2023
Response from Miguel on Jan 2, 2024
Thank you for sharing your comments with us.Hope to see you soon!

10/10 Excellent

steffiney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & quiet! Good breakfast options & location is quite convenient, I would definitely consider staying here for my future visits
Stayed 2 nights in Dec 2023

10/10 Excellent

Jeanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous job on breakfast options.
Stayed 1 night in Dec 2023
Response from Miguel on Dec 28, 2023
Thank you for sharing your comments.Hope to see you soon!

10/10 Excellent

SHARON

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The service was so nice and friendly. The room was clean, quiet and comfortable.
Stayed 1 night in Dec 2023
Response from Miguel on Dec 28, 2023
Thank you for sharing your comments.Hope to see you soon!

10/10 Excellent

Michael

Stayed 2 nights in Dec 2023
Response from Miguel on Dec 28, 2023
Thank you for sharing your feedback with us.Hope to see you soon!

6/10 Okay

purdey

Traveled with family
Liked: Cleanliness, staff & service
Was not aware that parking was not free.
Stayed 1 night in Dec 2023
Response from Miguel on Dec 28, 2023
Thank you for sharing your honest feedback. While we do have a parking fee we try to let every guest a head of time. I am sorry that we might of miss this information with you.

10/10 Excellent

Jean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Major pothole in entrance
Stayed 2 nights in Dec 2023
Response from Miguel on Dec 28, 2023
Thank you for sharing your review, we appreciate your honesty and we are currently looking at our options for this.Hope to see you soon!

8/10 Good

Camilla

Business traveler
Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2023
Response from Miguel on Dec 28, 2023
Thank you for sharing your feedback.Hope to see you soon!

10/10 Excellent

Ziggy

Stayed 2 nights in Sep 2023
Response from Miguel G on Dec 7, 2023
Thank you for your feedback, I am glad to hear that enjoyed your stay. I hope to see you back soon!

10/10 Excellent

debra maria

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent
Stayed 4 nights in Nov 2023
Response from Miguel G on Dec 7, 2023
Thank you for your response, I hope we were able to accommodate your visit needs, and hope to see you back soon!

8/10 Good

Matthew

Stayed 2 nights in Nov 2023
Response from Miguel on Dec 28, 2023
Thank you for sharing your review.Hope to see you soon!

10/10 Excellent

Fiona

Traveled with group
Great place to stay!
Stayed 1 night in Nov 2023
Response from Miguel G on Dec 7, 2023
Thank you for your review, I am glad to see you enjoyed your stay with us. We hope to see you back soon!

4/10 Poor

Per

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Miguel G on Dec 7, 2023
Thank you for your response, I hope we were able to make your stay enjoyable.

10/10 Excellent

Lijuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
every thing is okay
Stayed 1 night in Nov 2023
Response from Miguel G on Dec 7, 2023
Thank you for your feedback, I am glad we were able to provide good accommodations for you.

10/10 Excellent

Daniele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Miguel G on Dec 7, 2023
Thank you for your response, I am glad to see that you enjoyed your stay with us.

10/10 Excellent

Jennifer Michelle

Stayed 2 nights in Nov 2023
Response from Miguel G on Dec 7, 2023
Thank you for your response, hope to see you soon.

10/10 Excellent

Jeffrey Wayne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to eating and shopping areas.
Stayed 4 nights in Nov 2023
Response from Miguel G on Dec 7, 2023
Thank you for your feedback, glad to hear you enjoyed the stay with us.

10/10 Excellent

Weiyan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a lovely and tranquil area, conveniently located near Microsoft. I also enjoy the dining room, where we celebrated my mom's birthday. Additionally, the breakfast service is convenient and satisfying. So I will be back for sure.
Stayed 1 night in Oct 2023
Response from Miguel G on Dec 7, 2023
Thank you for your feedback, I am glad that we were able to make your stay enjoyable. Hope to see you back soon.

10/10 Excellent

teresa

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and comfy.
Stayed 1 night in Oct 2023
Response from Miguel G on Dec 7, 2023
Thank you for your review, I am glad to hear that you enjoyed your stay.

10/10 Excellent

Eliana

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfy and quiet area, perfect distance from seattle
Stayed 1 night in Oct 2023
Response from Miguel G on Dec 7, 2023
Appreciate your feedback. Glad we were able to accommodate your visit needs.

8/10 Good

Raghavan Babu

Stayed 2 nights in Oct 2023
Response from Miguel G on Dec 7, 2023
Thank you for your feedback, great to see that you enjoyed your stay with us.

10/10 Excellent

Verenice

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Miguel G on Dec 7, 2023
Thank you so much for your feedback. Glad to see your stay was enjoyable.

8/10 Good

Ying

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was nice and the staff were very friendly. The dinning area was clean and nice and available all the time. The air in the room was kind of not very fresh.
Stayed 2 nights in Oct 2023
Response from Miguel G on Dec 7, 2023
Thank you for your feedback, I am glad to you enjoyed your stay with us. Thank you for letting us about the air in the room so we can look into it!

10/10 Excellent

STACEY

Stayed 1 night in Oct 2023
Response from Miguel G on Dec 7, 2023
Thank you for your feedback, great to see we were able to make your stay enjoyable.

10/10 Excellent

Xiao, Flushing

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
很安全,很方便。
Response from Miguel G on Dec 7, 2023
Thank you so much for review. Glad to hear you liked your stay with us.

6/10 Okay

Kelsey

Stayed 2 nights in Oct 2023
Response from Miguel G on Dec 7, 2023
Thank you for your feedback, we hope you had a pleasant experience.

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Ashley on Oct 12, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered.

10/10 Excellent

Kai

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 2 nights in Oct 2023
Response from Ashley on Oct 10, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.Sincerely,Ashley JarvisAssistant General Manager

2/10 Terrible

Rene

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I thought I would be safe going for a Marriot branded hotel. Sigh. To start with, as I was checking in, they informed me I had to pay 12.00 to park. To park the car that was already there! Ugh. Sneaky hidden fees. That alone made it to where I would not stay again. The floors were dirty in the bathroom. They dont bother to open the trash bags, just hang them over the edges of the can. I have RA, and opening trash bags is a very painful thing. When I ran water in the bathtub, hair came up out of the drain. The sheets were poor quality. The pillows were limp. The concierge was nice, but his coughing made me doubt they're an employee-friendly company. The room itself is unremarkable. It reminded me of a retirement home in the common space. Definitely not a REAL Mariott. Dont pick this one. Might as well go budget friendlier. Wont get any extra bang for the extra buck here... just extra fees. :/
Stayed 1 night in Oct 2023
Response from Ashley on Oct 12, 2023
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future.

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Ashley on Oct 10, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.Sincerely,Ashley JarvisAssistant General Manager

8/10 Good

Jaimi

Stayed 1 night in Sep 2023
Response from Ashley on Oct 10, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.Sincerely,Ashley JarvisAssistant General Manager

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking charge
I was doing ok until the clerk snuck in at the end of check in there is a $12 charge for parking, to be left on incidentals. It felt a little sneaky. Room was comfortable, breakfast excellent.
Stayed 1 night in Sep 2023
Response from Ashley on Oct 10, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.Sincerely,Ashley JarvisAssistant General Manager

10/10 Excellent

Filsan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Ashley on Oct 10, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.Sincerely,Ashley JarvisAssistant General Manager

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I have stayed at this location. It is quiet and very comfortable. The facilities are excellent. I did not have time to enjoy the breakfast, but judging from the aroma coming from the dining room it would have been delicious. I would stay here again if in the area, and I highly recommend this property.
Stayed 1 night in Sep 2023
Response from Ashley on Oct 10, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.Sincerely,Ashley JarvisAssistant General Manager