Ratings based on 1,074 Verified Reviews

4.6 out of 5
92% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Thousand Oaks, CA

Elegant and Classy

Posted Jan 17, 2017
We spent a birthday weekend at the Fairmont. Such beautiful, sophisticated charm. I would not hesitate to stay there again. Perfect location, excellent service, and style that you don't see much of today. We loved it!
Comment from Hotel Management
Jan 17, 2017 by Markus Treppenhauer, Hotel Management
Thank you for spending your special birthday celebration with us. We are pleased to have provided you with a wonderful experience and hope you will return soon. Regards, Markus Treppenhauer General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Edmonds WA

Perfect stay

Posted Jan 17, 2017
This was a surprise for my wife when she got back from the east coast..The entire staff from phone, valet, bell, front desk, concierge, to in room dining were amazing! Made our stay with some special plans turn out just as I wanted. They even made sure that champagne was ready and my wife's favorite album was playing when we opened the door to our sweet.
Comment from Hotel Management
Jan 17, 2017 by Markus Treppenhauer, Hotel Management
We love these kind of stories! It was our pleasure to provide you and your wife with such a wonderful surprise and that we made some moments into memories for you both. Thank you for being our guest and for such a fun review. Regards, Markus Treppenhauer General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from vancouver BC

Always stay at Fairmount properties

Posted Jan 1, 2017
We had an amazing two night stay at the Olympic Hotel in Seattle. The lobby is magnificent and was made even more so by the 20 ft Christmas tree decorated for the holidays with enormous ornaments which our daughter loved. Our room was elegant but comfortable.... great bed. The indoor pool and hot tub were a welcome adventure for our 6 yr old in the middle of winter. Loved breakfast down stairs in their elegant restaurant.... service was friendly and welcoming but very professional. We would not hesitate to stay here on our next trip to Seattle.
Comment from Hotel Management
Jan 9, 2017 by renee.wigner@fairmont.com, Hotel Management
We thank you so much for your loyalty to Fairmont Hotels. We are so honored that you choose to stay with us whenever possible and that you enjoy the standard of service we provide. Regards, Markus Treppenhauer General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from vancouver

A pleasure to stay, especially during the holidays

Posted Jan 1, 2017
Matches its strong reputation as being luxurious, elegant and top tier in customer service.
Comment from Hotel Management
Jan 11, 2017 by Markus Treppenhauer, Hotel Management
We thank you very much for your review and so pleased to hear our reputation is what you describe as luxurious, elegant and top tier service. We value your loyalty and hope to see you again soon. Regards, Markus Treppenhauer General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver,BC

Fairmont...a step above the rest!

Posted Dec 27, 2016
Location: The location is perfect. Easy access from I-5 and within walking distance to a large number of Seattle's tourist attractions and great restaurants.
Always a pleasure to stay at the Fairmont! The customer service is second to none and the staff always make you feel welcome and special. We were upgraded to a newly renovated room and it was beautifully modern with old work elegance. The bed is extremely comfortable and the feather down pillows are the best...ordering some up for home!
Comment from Hotel Management
Dec 28, 2016 by Markus Treppenhauer, General Manager, Hotel Management
Always a pleasure to have you stay at the Fairmont! We are beyond pleased you enjoyed your stay, Guest Rooms and service and look forward to your return. Thank you for taking the time to write as well. Regards, Markus Treppenhauer General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Centralia, WA

Posted Dec 19, 2016
Pros: Rooms are great and proximity to all that downtown Seattle has to offer is great. Staff in general are very eager to help and pleasant to speak with.
Cons: More professional and friendly wait staff in lounge & restaurant.
Fifth or Sixth time we've stayed at the Fairmount Olympic. The update to the rooms are excellent and the beds are exceptionally comfortable. Front desk and room staff are very professional and second to none. The only thing keeping my rating from being perfect is the wait staff in both the lounge and Shucker's Restaurant. The service was adequate at best and with a true 4-star hotel I would expect more. Additionally I found that the bill for cocktails was very hard to understand. I was charged $12 for bourbon then another $4 for making it an old fashioned. A weird and confusing way to bill. This didn't carry across to the room service staff who were very friendly and helpful. I would recommend this hotel to anyone looking for a posh weekend in Seattle however my suggestion would be to drink and dine off-site.
Comment from Hotel Management
Dec 19, 2016 by Markus Treppenhauer, General Manager, Hotel Management
We are so pleased to see that overall you really enjoyed your stay and found our Guest Rooms and staff so great. We hope upon your next stay we can earn that extra star. Thank you for being our guest and for the feedback. Regards, Markus Treppenhauer General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Had Holiday High Tea at the hotel, fun

Posted Dec 19, 2016
It was a magical time, best downtown Seattle location, shopping made way to easy, and great food options from fresh seafood to yummy beef, plus fun Seattle people watching.
Comment from Hotel Management
Dec 19, 2016 by Markus Treppenhauer, General Manager, Hotel Management
Wonderful! Holiday Tea here at the Olympic is such a special event. Thank you for writing and great to see your time with us was magical. Regards, Markus Treppenhauer General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 15, 2016
Pros: The location is great and within walking distance of most of the things that you would want to see. We ate dinner at Schuckers, the hotel restauran
Cons: Parking is expensive
We had a wonderful stay at the Fairmont Olympic Hotel in Seattle. The staff was wonderful. The room was quite comfortable and surprisingly quiet given the inner city location.
Comment from Hotel Management
Dec 15, 2016 by Markus Treppenhauer, General Manager, Hotel Management
Thank you very much for taking time to write and for the kind words. Happy to read that you enjoyed our location and dinner at Shuckers. Our staff will be pleased to know you had a wonderful stay and enjoyed you Guest Room too. Thank you for being our guest and we will look forward to having you back.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bremerton, WA

Great place to stay

Posted Dec 9, 2016
Pros: The holiday decorations made the lobby very festive and welcoming. The room was very comfortable.
Location: I was looking for a hotel close to the courthouse. It is also very close to shopping, theatres, water front, freeway.
Comfortable, clean, quiet. Efficient staff. Close to everything downtown.
Comment from Hotel Management
Dec 19, 2016 by Markus Treppenhauer, General Manager, Hotel Management
Thank you for staying with us and glad you found our location so convenient for you. Comfortable, clean and an efficient staff are all things we like to hear. Thank you for writing. Regards, Markus Treppenhauer General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington State

Another great experience!

Posted Dec 5, 2016
Pros: Location, staff & comfort.
Cons: If I could offer an opportunity for improvement I would suggest having an additional Hotel Town Car for guests, especially this time of year when the
Location: The location is pretty centrally located in downtown Seattle including Theaters, Pike Place, West Lake Center and really great restaurants.
Whenever we stay in Seattle we chose the Fairmont and we're never disappointed. The staff always conduct themselves in a very professional manner. On this visit we ended up arriving a couple hours before check in and the Hotel accommodated early check-in with no additional fees. We stayed in a deluxe king on the 5th floor and the remodel is a nice compliment to an already great Hotel with bringing the decor to modern style.
Comment from Hotel Management
Dec 6, 2016 by Markus Treppenhauer, General Manager, Hotel Management
We are happy to read that you enjoy so much of our hotel including the location and especially our hard working staff. We will take into account your suggestion of another House Car as that is a great idea. We hope you will continue to stay with us and enjoy never being disappointed.