Fridge, microwave, coffee/tea maker

Reviews of Hampton Inn & Suites Seattle-Downtown

2.5 out of 5
Hampton Inn & Suites Seattle-Downtown
700 5th Ave N, Seattle, WA

Reviews

8.8

Excellent

Rating 10 - Excellent. 583 out of 1001 reviews" "
Rating 8 - Good. 260 out of 1001 reviews" "
Rating 6 - Okay. 79 out of 1001 reviews" "
Rating 4 - Poor. 40 out of 1001 reviews" "
Rating 2 - Terrible. 39 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Betzabet, kennewick

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Apr 2024
Response from General Manager on Apr 16, 2024
Dear Betzabet, Thank you for your kind words regarding the impeccable cleanliness of our hotel during your stay. Our team takes great pride in creating a fresh and inviting atmosphere for all our guests. Your positive review is a great motivation for us to keep up the good work! It was our pleasure to host you here at Hampton Inn & Suites Seattle Downtown, and we look forward to welcoming you back for another fantastic stay.Alex Kubik General Manager

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CeCe @ check-in was fabulous! She has the best personality, very upbeat, just made the stay more wonderful. Area around hotel felt safe- we walked to the Space Needle & on the way back stopped @ the grocery store that was 1 block away. Since there was a little kitchen in our room w/ a microwave, we opted to buy microwaveable meals for our dinner rather than order out, as we were beginning a 7 day cruise the next day. Room was spacious w/ kitchen, table/chairs, balcony, comfortable bed. I'd stay here again when visiting Seattle!
Stayed 1 night in Apr 2024
Response from General Manager on Apr 16, 2024
Dear Karen, Thank you for mentioning how close we are to the Space Needle and grocery store. Our guests frequently mention our excellent location, and we are happy this was your experience as well. We are delighted you got a great night's rest before your cruise trip and that the room and amenities met all of your needs. CeCe is terrific at anticipating our guests’ needs and ensuring their stay is most memorable. She will be pleased to know that you acknowledged her in the review. Thank you for being our guest at Hampton Inn & Suites Seattle Downtown. It is lovely knowing we will be your home every time you visit Seattle.Alex Kubik General Manager

10/10 Excellent

Nicola

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from General Manager on Apr 16, 2024
Dear Nicola, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Hampton Inn & Suites Seattle Downtown. We look forward to your return and wish you all the best with your future travels.Alex Kubik General Manager

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Que todo estuvo muy bien en cuanto a servicios lugar así que lo recomendaría
Stayed 1 night in Apr 2024
Response from General Manager on Apr 14, 2024
Dear Adriana, We appreciate your positive feedback and recommendation. Our team at Hampton Inn & Suites Seattle Downtown is committed to providing excellent service and ensuring a pleasant stay for all guests. We look forward to welcoming you back for another enjoyable experience in the future. Thank you for choosing to stay with us!Alex Kubik General Manager

8/10 Good

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Conveniently located to McCaw Hall for a concert we went to. Really nice Irish Pub right across street. Everything within walking distance. Friendly staff, comfortable beds and good breakfast. Just don't get the room right next to the lobby!
Stayed 1 night in Apr 2024
Response from Manager on Apr 13, 2024
Dear Cynthia,Thank you for being our guest at Hampton Inn & Suites Seattle Downtown. We enjoyed reading your review and learning about the highlights of your stay. We appreciate your comments about our location, excellent customer service and the many amenities we offer. It was a pleasure to have you as our guest, and we hope to see you again soon on your next visit.Alex Kubik General Manager

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Manager on Apr 13, 2024
Dear April,Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Hampton Inn & Suites Seattle Downtown. We hope to have the pleasure of doing so again on your next visit to the area.Alex Kubik General Manager

8/10 Good

Kathy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the on site parking and walkability to Seattle Center and Climate Pledge arena. We left the car in the garage for 2 days and walked the easy and safe walks. This is a perfect hotel to attend a concert or event, or just see the Space Needle and Opera House. We booked a large suite with 2 private bedrooms, a living room and full kitchen. Split 3-4 ways makes a great affordable option. The only downside is the breakfast food quality, but the eating area is nice and relaxing.
Stayed 1 night in Feb 2024
Response from Manager on Apr 12, 2024
Dear Kathy,It was a pleasure hosting your recent stay! Thank you for your generous comments, and for highlighting our convenient location. We are glad to know how much you appreciated the easy access to the Seattle Center and Climate Pledge Arena. We also appreciate knowing that your suite exceeded expectations. We do regret if you were not completely satisfied with our breakfast options, however. We hope you choose us again the next time your travels bring you to Seattle.Alex Kubik General Manager

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were checked in by the most fabulous person at the front desk, I believe her name was Cece. She was so great. The rooms are very clean and all the staff are so lovely. Great breakfast. Location is okay, a little noisy outside. The only downfall is the parkade parking. Very tight and limited spaces during afternoon/evening.
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 9, 2024
Dear Rebecca, Thank you for your kind words about Cece and our attentive staff! It is lovely to know that your interactions with our staff have been so exceptional. We will certainly share your words of appreciation with them. We are pleased you enjoyed our clean rooms and breakfast. Your feedback on parking is noted, and we appreciate your understanding. We look forward to welcoming you back to Hampton Inn & Suites Seattle Downtown for another enjoyable stay.Alex Kubik General Manager

10/10 Excellent

Sonee

Liked: Cleanliness, staff & service, property conditions & facilities
Exceeded expectations
Stayed 1 night in Apr 2024
Response from General Manager on Apr 7, 2024
Dear Sonee, We appreciate you taking the time to leave your kind rating for Hampton Inn & Suites Seattle Downtown. Your satisfaction is important to us; therefore, we are thrilled to have exceeded your expectations. We hope to see you again soon!Alex Kubik General Manager

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were nice and helpful, the parking garage is tiny! Beware if you drive a larger vehicle! Located very close to major sight seeing attractions!! Overall, a great place to stay, I would recommend it to a friend and I would stay here again!
Stayed 1 night in Apr 2024
Response from General Manager on Apr 7, 2024
Dear Jennifer, Thank you for choosing to stay at Hampton Inn & Suites Seattle Downtown! We're delighted you found our staff helpful and enjoyed our convenient location. We appreciate your recommendation and look forward to welcoming you back for another great stay!Alex Kubik General Manager

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on Apr 7, 2024
Dear David, Thank you for choosing to stay with us and for leaving your rating. We're delighted to know that you had a great experience here at Hampton Inn & Suites Seattle Downtown. We look forward to welcoming you back on your next visit.Alex Kubik General Manager

10/10 Excellent

Mario, Pasco

Liked: Amenities, property conditions & facilities
Location
Stayed 1 night in Apr 2024
Response from General Manager on Apr 7, 2024
Dear Mario, We are delighted with your review! It's wonderful to know that you enjoyed your time at Hampton Inn & Suites Seattle Downtown so much and found our location conveniently close to all that you wanted to do in Seattle. We look forward to serving you again in the future.Alex Kubik General Manager

10/10 Excellent

Noah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff member I interacted with from the housekeeping staff to front desk people and managers were all very happy and friendly and ready to help with anything needed. I have no bad things to say about the staff or property during my stay
Stayed 3 nights in Mar 2024
Response from General Manager on Apr 7, 2024
Dear Noah, Thank you for sharing your fantastic experience at Hampton Inn & Suites Seattle Downtown! We're thrilled you encountered such friendly and helpful staff throughout your stay. Your kind words mean a lot to us. We look forward to welcoming you back for another wonderful visit!Alex Kubik General Manager

8/10 Good

Sumit

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast
Stayed 1 night in Mar 2024
Response from General Manager on Apr 7, 2024
Dear Sumit, We are pleased to receive your generous review for Hampton Inn & Suites Seattle Downtown. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Alex Kubik General Manager

8/10 Good

Veronica

Disliked: Amenities
Good
Stayed 5 nights in Mar 2024
Response from Manager on Apr 5, 2024
Dear Veronica,It is wonderful to know you enjoyed everything about your time at Hampton Inn & Suites Seattle Downtown and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon.Alex Kubik General Manager

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Manager on Apr 5, 2024
Dear Manuel,We are delighted you enjoyed your stay at Hampton Inn & Suites Seattle Downtown. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to Seattle.Alex Kubik General Manager

10/10 Excellent

Carolina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Mar 2024
Response from Manager on Apr 5, 2024
Dear Carolina,Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting Seattle. It was our pleasure accommodating you. We hope you will make Hampton Inn & Suites Seattle Downtown your home away from home whenever your travels bring you to our area.Alex Kubik General Manager

4/10 Poor

Ashley

Traveled with partner
Liked: Staff & service
Loud and noisy, didn't get the room we paid for with a tub, our valcony view was of the garbage bins and next to the parking garage door and the fire alarm woke us up at 9am. One of the craziness experience staying at a hotel ever. Sadly will never come back here
Stayed 2 nights in Mar 2024
Response from Manager on Apr 5, 2024
Dear Ashley,Thank you for choosing us for your recent visit. We are sorry to read of the noise concerns during your visit and its impact on your overall comfort. We also regret to learn of the complications with your room reservation. Your feedback allows us the opportunity to improve our guest experience continuously, and we genuinely appreciate you sharing it with us. We hope you will consider us for your next visit to Seattle and allow us the opportunity to better your stay.Alex Kubik General Manager

6/10 Okay

Daina

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Parking was awful!! The $30 fee for how awful the parking was is insane to charge! Its very hard to get in and out of any of the parking garage areas. Also if you want to park at all you better get there early! We stayed 3 nights and the last night they had only one parking spot left open around 5 in the evening that was usable. 2 others couldnt be parked in because they are so such small parking spots people take up some of the spot next to them. Breakfast area is also way over crowded. We did see they had an overflow room down the hall for breakfast but they didnt have it open any of the days we were there.Our beds were not the best. We all woke up each morning with our backs hurting. The Thai food next to the motel was really good!
Stayed 3 nights in Mar 2024
Response from Hotel Management on Apr 2, 2024
Dear Daina, Thank you for sharing your feedback with us. We would like to sincerely apologize for the frustrations and inconveniences that you experienced due to our parking, as well as for our breakfast and beds. This is not characteristic of the stay we strive to provide our guests and will be taking the time to review this with our team so we may be better prepared to prevent instances like this from being repeated and take the steps to provide a better and more seamless guest experience. We hope you will consider staying with us again so that we may provide the exceptional stay that you deserve. Alex Kubik General Manager

10/10 Excellent

Eleanor

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location, close to Space Needle & monorail. Nice neighborhood.
Stayed 3 nights in Mar 2024
Response from Hotel Management on Apr 2, 2024
Dear Eleanor, Thank you for mentioning how fantastic our location is. We couldn't agree more! Being a five-minute walk from the Seattle Center Monorail Station gives our guests easy access to the Pike Place Market District, and we love that you could take advantage of this. We appreciate you choosing Hampton Inn & Suites Seattle Downtown for your visit and hope to see you again. Alex Kubik General Manager

10/10 Excellent

Sanpreet

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay there and the location was also nice
Stayed 3 nights in Mar 2024
Response from Manager on Apr 1, 2024
Dear Sanpreet,Thank you for the kind review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Hampton Inn & Suites Seattle Downtown, and we look forward to your next stay.Alex Kubik General Manager

10/10 Excellent

Sreepathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
walking distance to spaceneedle and other attractions- glasshouse/ MoPop excellent breakfast included.
Stayed 3 nights in Mar 2024
Response from Manager on Mar 29, 2024
Dear Sreepathy,Thank you for taking the time to review your recent experience at Hampton Inn & Suites Seattle Downtown. We are glad you appreciated being close to local attractions such as the Space Needle. We are fortunate to be located in the heart of Seattle and central to our city's best venues. Thank you for also sharing that you enjoyed our complimentary hot breakfast. We look forward to your next stay.Alex Kubik General Manager

8/10 Good

Harley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on Apr 2, 2024
Dear Harley, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Hampton Inn & Suites Seattle Downtown. We look forward to your return and wish you all the best with your future travels.Alex Kubik General Manager

2/10 Terrible

Shaelyn, Langley

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on Mar 29, 2024
Dear Shaelyn,Thank you for taking the time to share your rating. We are sorry if we missed out on any essential opportunities to make your stay the seamless, memorable one you deserve. Please accept our sincere apologies for any issues you experienced. We hope you will consider giving us another chance to show you our devotion to delivering excellent hospitality for every guest.Alex Kubik General Manager

10/10 Excellent

Shauna, Kelowna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the convenient location, buffet breakfast & clean rooms. Travelled with teens & the suite was perfect. Only request would be blackout blinds are needed in living room patio door.
Stayed 2 nights in Mar 2024
Response from Kyle on Mar 25, 2024
Thank you so much for leaving us a review! I hope you have a great day!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
thx
Stayed 1 night in Mar 2024
Response from GM on Mar 25, 2024
Thank you so much for the perfect five-star rating, John! We are absolutely delighted knowing you enjoyed your stay to the fullest. We appreciate your choice to stay with us and hope to welcome you back again soon!Alex Kubik General Manager

10/10 Excellent

Cherryl

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were very professional, pleasant, and accommodating.
Stayed 2 nights in Mar 2024
Response from Manager on Mar 25, 2024
Dear Cherryl,Thank you for choosing Hampton Inn & Suites Seattle Downtown and taking the time to review your stay. It was a pleasure reading about the excellent service you received from our staff. This is what we strive to do every day, so we appreciate you acknowledging our efforts. Thank you again for allowing us to be of service. We hope to have the pleasure of doing so again in the near future.Alex Kubik General Manager

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from GM on Mar 25, 2024
Teresa, thank you for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We appreciate your choice to stay with us and hope to welcome you back again soon!Alex Kubik General Manager

8/10 Good

Nutjaree

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The hotel was clean, good breakfast, walking distance to space needle, QFC is next door overall we feel safe to walk around and parking garage was great.
Stayed 2 nights in Mar 2024
Response from Manager on Mar 23, 2024
Dear Nutjaree,Thank you for this generous review! A clean and welcoming environment is essential for a great guest experience, and we are thrilled that our efforts were noticed during your stay. Being so close to the Space Needle is also a wonderful asset, and we are glad this enhanced your visit as well. It was our pleasure accommodating you, and we hope you will make Hampton Inn & Suites Seattle Downtown your home away from home whenever your travels bring you to our city. Alex Kubik General Manager

10/10 Excellent

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was excellent, like a 1 bedroom apartment. very roomy. Elevators were prompt. Close to Seattle Center and Climate Pledge Arena with many great dining spots close by.
Stayed 1 night in Mar 2024
Response from Hotel Management on Mar 18, 2024
Dear Kenneth, We are truly grateful for you staying with us and leaving such a generous review. We love knowing that our comfortable rooms, convenient location and accommodating hotel was perfect for all of your needs. Thank you again for staying with us at Hampton Inn & Suites Seattle Downtown and we hope to see you again soon. Alex Kubik General Manager

10/10 Excellent

cathrynne, Gresham

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Awesome location. Loved room.
Stayed 2 nights in Mar 2024
Response from Manager on Mar 14, 2024
Dear Cathrynne,Being a part of your wonderful stay is the greatest compliment, and we are delighted you enjoyed so much about your time with us. Thank you for spotlighting our excellent breakfast, central location, and all the comfort and amenities we provide our valued guests. Welcoming you back would be a pleasure, so please return soon for another outstanding experience at Hampton Inn & Suites Seattle Downtown.Alex Kubik General Manager

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on Mar 14, 2024
Dear Natalie,Thank you for this excellent rating! We always work hard to provide a high-quality experience for all our guests, so it's terrific to hear that you had such an enjoyable stay at Hampton Inn & Suites Seattle Downtown. We'd love to host you again someday for yet another unforgettable visit.Alex Kubik General Manager

8/10 Good

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking was awful. One garage was full, so we were told to use the other garage, but it was full too. There was one spot left in the parking lot, but it was such a tight spot I had to climb out the passenger side. My car is a sedan, so its not oversized.
Stayed 1 night in Mar 2024
Response from Hotel Management on Mar 11, 2024
Dear Nicole, We are delighted that you chose to stay with us at Hampton Inn & Suites Seattle Downtown and enjoyed many aspects of your stay with us. We would like to sincerely apologize for any frustrations or inconveniences that you experienced due to our parking lot. We will be sharing this with the appropriate individuals as we plan for future upgrades. We hope you will stay with us again so that we may provide you with the seamless stay that you deserve. Alex Kubik General Manager

6/10 Okay

Abby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean but had a strange smell that only got worse after turning the shower on.
Stayed 1 night in Mar 2024
Response from Hotel Management on Mar 11, 2024
Dear Abby, Thank you for your recent visit. While we are truly pleased to know that you enjoyed your room, we would like to sincerely apologize for the concerns that you experienced with the shower. We will be taking the time to share this with our maintenance team to ensure that we have this inspected and addressed accordingly. We hope you will stay with us again so that we may provide the perfect stay that you deserve. Alex Kubik General Manager

10/10 Excellent

David

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and about a ten minute walk to the Space Needle and Monorail.
Stayed 1 night in Mar 2024
Response from Hotel Management on Mar 12, 2024
Dear David, Thank you for mentioning how fantastic our location is. We love putting our guests just minutes away from the Seattle Center Monorail Station, Space Needle, and so many other of our city’s hotspots. We are also delighted to know that you enjoyed our wonderful hotel. We appreciate you choosing Hampton Inn & Suites Seattle Downtown for your visit and hope to see you again. Alex Kubik General Manager

10/10 Excellent

Melany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms and lovely location. Only thing I would change are the blankets, but overall great stay and would come back!
Stayed 1 night in Mar 2024
Response from Hotel Management on Mar 11, 2024
Dear Melany, Thank you for staying with us and for taking the time to share your feedback with us. We are delighted to know that our wonderful rooms and perfect location made your stay exceptional. We are grateful for your feedback regarding our blankets. We will share this with the appropriate individuals as we are always looking to improve our guest experience and plan for future upgrades. It was truly a pleasure to host your visit with us at Hampton Inn & Suites Seattle Downtown. We look forward to your future visits! Alex Kubik General Manager

6/10 Okay

Clinton

Liked: Cleanliness
Stayed 2 nights in Mar 2024
Response from Hotel Management on Mar 11, 2024
Dear Clinton, Thank you for taking the time to rate our hotel. We are truly sorry your visit was not the positive experience you deserve. We always want our guests to leave satisfied, and if given the opportunity, we would have taken measures to address every concern while you were staying with us. We hope you will consider giving us another chance to provide you with the hospitality and accommodations you deserve every time you choose us. Alex Kubik General Manager

10/10 Excellent

leanne

Stayed 1 night in Mar 2024
Response from Manager on Mar 27, 2024
Dear Leanne,Thank you for the great rating! We are glad you enjoyed your time here at Hampton Inn & Suites Seattle Downtown. We look forward to making many more great memories with you anytime your travels bring you to Seattle.Alex Kubik General Manager

10/10 Excellent

Nicole

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Up to date property. Good services provided.
Stayed 1 night in Mar 2024
Response from Manager on Mar 8, 2024
Dear Nicole,Thank you for mentioning how impeccably clean our hotel was during your stay. Our team takes immense pride in creating a fresh and inviting atmosphere for all our guests. Your review serves as motivation to keep up the great work! It was our pleasure hosting you here at Hampton Inn & Suites Seattle Downtown, and we can't wait to welcome you back for another fantastic stay.Alex Kubik General Manager

10/10 Excellent

Ashley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing hotel. The staff were absolutely amazing and shout-out to Cece for being so welcoming and helpful with tips on local attractions to check out. Would stay here again and again
Stayed 3 nights in Feb 2024
Response from Manager on Mar 8, 2024
Dear Ashley,Thank you for this outstanding review, and for selecting Hampton Inn & Suites Seattle Downtown for your time in Seattle. It is always wonderful to know how much our guests enjoy our efforts. We are very fortunate to have such thoughtful and exceptional team members such as Cece; we'll be sure to share your kind words with them as well as our entire team. It was a pleasure hosting you, and we look forward to seeing you again soon.Alex Kubik General Manager

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and located close to the space needle
Stayed 1 night in Mar 2024
Response from Manager on Mar 7, 2024
Dear Stephen,Thank you for choosing Hampton Inn & Suites Seattle Downtown and for the kind review. We are thrilled you could benefit from our dynamic location and enjoy seamless access to attractions like the Space Needle, and much more. Whether visiting Seattle for business or leisure, there are infinite ways to enjoy and experience our invigorating city with us. We hope to welcome you again soon, and we wish you all the best with your travels.Alex Kubik General Manager

6/10 Okay

Esmeralda

Traveled with family
To crowded had to pay the hotel to park!
Stayed 3 nights in Mar 2024
Response from Hotel Management on Mar 5, 2024
Dear Esmeralda, Thank you for your recent visit and for taking the time to share your feedback with us. We would like to sincerely apologize for any frustrations or inconveniences that you experienced due to our occupancy levels. Although we try to maintain a comfortable atmosphere, we are disappointed if we were unable to do so on your visit. We would also like to sincerely apologize for any miscommunications regarding our parking fees. We strive to remain transparent with our future guests by posting all fees on our website; however, we will be sharing your comments with the appropriate individuals so we may better communicate this information in the future. We hope you will stay with us again soon so that we may have the opportunity to provide the relaxing stay that you deserve. Alex Kubik General Manager

10/10 Excellent

Allen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location for our needs. Amazing staff
Stayed 2 nights in Feb 2024
Response from Manager on Mar 4, 2024
Dear Allen,Thank you for the kind review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Hampton Inn & Suites Seattle Downtown, and we look forward to your next stay.Alex Kubik General Manager

10/10 Excellent

Juan

Traveled with family and small children, Traveled with family
Liked: Amenities
Great service
Stayed 2 nights in Feb 2024
Response from Manager on Mar 2, 2024
Dear Juan,Thank you for the wonderful review, most especially the kind comments about our friendly and helpful staff. It is important to us for our guests to have a great experience, and we are delighted to know that we exceeded your expectations. We look forward to welcoming you back to Hampton Inn & Suites Seattle Downtown!Alex Kubik General Manager

10/10 Excellent

Peggy

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Easy access to my office
Stayed 1 night in Feb 2024
Response from Manager on Mar 2, 2024
Dear Peggy,Thank you for mentioning how fantastic our location is. We couldn't agree more! Being a five-minute walk from the Seattle Center Monorail Station gives our guests easy access to the Pike Place Market District. We appreciate you choosing Hampton Inn & Suites Seattle Downtown for your visit and hope to see you again.Alex Kubik General Manager

6/10 Okay

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Manager on Mar 2, 2024
Dear Corey,Thank you for sharing your rating regarding your recent visit. We regret any issues which left you with a less-than-perfect impression of our hotel. Please accept our apologies if you experienced any inconvenience. We encourage you to try us again, as we are confident you will enjoy the excellent hospitality we are known for providing.Alex Kubik General Manager

8/10 Good

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Clean, convenient access to Seattle center
Stayed 1 night in Feb 2024
Response from Hotel Management on Feb 26, 2024
Dear Patricia, We appreciate you taking the time to write a review about your visit to Hampton Inn & Suites Seattle Downtown. It is a pleasure to know how much you enjoyed our fresh and relaxing accommodations. Being less than ten minutes from the Seattle Mariners' Safeco Field, the Seattle Seahawks CenturyLink Field, and the frequent Broadway shows at 5th Avenue, we love being a great base to indulge in sporting and cultural passions! We appreciate your patronage and hope to have a chance to serve you again in the future. Alex Kubik General Manager

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Management on Feb 26, 2024
Dear Brandon, Thank you for choosing Hampton Inn & Suites Seattle Downtown. We were pleased that we exceeded your expectations during your visit to Seattle. Thank you for being our guest. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional stay. Alex Kubik General Manager

10/10 Excellent

Maria

Traveled with partner
Liked: Amenities
I love it only walking distance to space needle.
Stayed 1 night in Feb 2024
Response from Manager on Feb 24, 2024
Dear Maria,Thank you for choosing to stay at Hampton Inn & Suites Seattle Downtown. We are happy our location was convenient for your visit to all the many attractions of our city, including the Space Needle. We hope we will be the first hotel you think of whenever your travels bring you to the area!Alex Kubik General Manager

2/10 Terrible

YOUNGCHEOL, Bundang

Stayed 1 night in Feb 2024
Response from Manager on Mar 21, 2024
Dear Youngcheol,Thank you for being our guest and for your valuable feedback. Please accept our sincere apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional and memorable stay, and we are sorry if this was not your experience. We hope you will give us another chance to provide you with the hospitality you deserve. Thank you again for choosing us, and we wish you all the best with your travels.Alex Kubik General Manager