A few changes and it would be perfect!
Posted Jan 9, 2017 on Hotels
We stayed for the night to visit my husband who was working in Seattle for the weekend. We chose this area because it was close to Seattle without having to deal with the traffic.
Check in was good, except our key didnt work so we had to go back downstairs to get another one (2 kids, myself and our luggage)
The room was very nice, clean and spacious. The only complaint about the room was the bedding. The sheets were rough and the "blanket" was just covered my 2 sheets......not cozy at all.
The breakfast was nice. Fully stocked and alot of options.
The pool was a little chilly but not not bad once u got used to it. The water was clean but on the sides of the pool someone had written in the "dirt" on the tile "clean me" so that was a little gross. The hot tub wasn't very hot but ok.
My key stopped working again.....so we had to get new ones.
The vending machine was almost out of snacks and kept spitting my quarters back out at me. This was a little disappointing for the kids, we had to drive and get them snacks.
I requested a late checkout which they honored. We were able to stay until 1:30, that was a really big deal for us. I really appreciated that. The kids were in the pool the whole time and loved it.
Our stay was really good, the complaints I did have were very minor. We would definitely stay again!
Comment from Hotel Management
Jan 12, 2017 by General Manager, Hotel Management
Thank you so much for the Amazing 4 stars for your recent stay with us. I am so sorry to hear about the issues you had during your stay and understand how they can be frustrating. I have brought these issues with the management and maintenance staff. I am so glad that we were able to honor the late check out and are glad your kids had a good time in our pool. We hope to see you next time you are in the area. Thank you again for choosing the Holiday Inn Express & Suites North Seattle Shoreline