Ratings based on 391 Verified Reviews

4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great service = lots of customers New and repeat

Posted Feb 21, 2017
My apologies I am out of time the property is exceptional compared to others , landscaping etc Killer rooms extraordinary staff You have it all down I absolutely. Loved the location and design of the building So so close to hitting it out of the ball park - thick heavy bathrobes with your logo now they Steel them however there must be a solution . in Chicago the homeless shelter of 1600 a night had hundreds of blankets sheets towels stolen - every thing was dyed pink ! Theft stopped. You cannot do that but perhaps an rfid tag with a note on the hanger to maintain great prices and excellent visitors were inadvertently packing robes and so forth - with the larger tub in our suite robes would have been the bomb of off them a Checking with a deposit amount equal to robe cost then you want them to take as many as they can home , naturally your hotel location and name Best regards P
Comment from Hotel Management
Feb 23, 2017 by Homewood Suites, Hotel Management
Thank you for sharing your five star experience at the Homewood Suites by Hilton Seattle Airport/Tukwila. We are so pleased to hear such kind words about our property. We are delighted that you enjoyed your stay. We look forward to your next stay with us.
4 out of 5
Recommended
for Everyone
by A verified traveler from Williamspot, PA

Decent suites hotel under renovation.

Posted Dec 29, 2016
Pros: Under renovation and looks like it will be nice. Spacious rooms.
Cons: Something to block the light coming in the window from the parking lot would be nice.
Location: Uh it's near the airport and that was our jam.
The place is under renovation so the front desk is sort of squirreled away in an office off the lobby. We were put in a recently renovated room that was pretty good. They definitely need to put curtains over the window - only thing was a sheer window treatment and the parking lot light shone in our room all night. The bed is right by the window so it was pretty bright. They left the original tub in place and renovated around it so the discoloration of the tub and its age was evident. It's pretty inconvenient to have to check in and then drive around to an entrance in a different location.
Comment from Hotel Management
Dec 30, 2016 by Homewood Suites , Hotel Management
Thank you for staying at our property. We appreciate your feedback during your stay. We are glad to hear that our staff was friendly and helpful. We look forward to your next visit to our property. Thank you
2 out of 5
by A verified traveler

Posted Dec 18, 2016
Under renovation. Wanted to stay due to having fireplace and pool. Neither could be used.
Comment from Hotel Management
Dec 21, 2016 by Homewood Suites , Hotel Management
Thank you for staying with us. Please accept our deepest apology for anything that was less than perfect during your stay. We hope you will consider giving us another opportunity to show you the high level of service and hospitality that we are capable of. Thank you!
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Great hotel near the airport, fun, and shopping!

Posted Nov 24, 2016
I booked this hotel to stay near the facility performing my LASIK procedure. Our room was not ready when we arrived, and the staff did not hesitate to upgrade our room for free so we could immediately check in. Our entire stay was comfortable. The employees were professional, friendly, and seemed to genuinely enjoy working at this hotel. We will definitely stay here again.
Comment from Hotel Management
Nov 25, 2016 by Homewood Suites , Hotel Management
Thank you for staying at the Homewood Suites by Hilton Seattle Airport /Tukwila and thank you for taking the time to share your feedback. We are thrilled you enjoyed your stay. We look forward to welcoming you back again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

it is starting to show its age a little

Posted Nov 14, 2016
i have stayed there probably 25 times in the last 15 years. it is starting to show it's age a little. It is still a nice place to stay but I suspect a remodel is going to be necessary in the not too distant future. Having said that, it was clean although they must be using a really strong cleaner since there was a strong smell of some sort of cleaner in our room. the elevator floor was very dirty. the free breakfast was good, the workout room is ok, and the rooms are large but the TV's could be upgraded.
Comment from Hotel Management
Nov 15, 2016 by Homewood Suites , Hotel Management
Thank you for your review. We appreciate the feedback. We are glad you enjoyed our complimentary breakfast. Thank you again
3 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel, have stayed there many times

Posted Oct 31, 2016
with the thermostat set at 50 the room temperature dropped from 78 to 73 in 20 hours. ie not working. the doors between the bedroom and the living room would not latch closed. all 4 of the windows had the lift tracks missing so couldn't open them. not our usual experience here. could have been just room 181.
Comment from Hotel Management
Nov 2, 2016 by Homewood Suites , Hotel Management
Thank you for staying with us and thank you for your review. Please accept our deepest apology for anything that was less than perfect during your stay. We appreciate your feedback as we are always looking for ways to improve our guests experience. Thank you
4 out of 5
by A verified traveler

Posted Sep 26, 2016 on Hotels
Nice hotel. A little pricey but got a great deal on hotels.com! Good breakfast. Sausage hash browns cheese omelets french toast and other cold stuff
Comment from Hotel Management
Sep 29, 2016 by General Manager, Hotel Management
Thank you for staying at our location. We are pleased that you enjoyed our good breakfast. We look forward to your next visit in seattle. Thank you again.
4 out of 5
by A verified traveler

Convenient and nice size suite

Posted Sep 13, 2016 on Hotels
Nice hotel- convenient to freeway access and Restaurants and shopping nearby. Nice walking path next to hotel. Liked the room set up with bedroom separate from sitting are. Seemed like a quiet area as well. Front desk staff very helpful. Only negative - we couldn't get an hour later check out.
Comment from Hotel Management
Sep 17, 2016 by General Manager, Hotel Management
Thank you for taking time to write this review. We appreciate your stay with us. Our apologies for anything that was less than perfect during your stay. We would be more than happy to welcome you back on your next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from virginia

More than expected

Posted Sep 9, 2016
The suites are very roomy, The decor is attractive. The beds comfortable.
Comment from Hotel Management
Sep 9, 2016 by Homewood Suites , Hotel Management
Thank you for taking time to write this five star review! We appreciate your stay at the Homewood Suites by Hilton Seattle Airport /Tukwila. We are pleased to hear that our suites are very roomy. Our decor is attractive and our beds are comfortable. Please return to our property on your next trip to the Seattle area. Thank you
4 out of 5
Recommended
for Everyone
by A verified traveler from Anchorage, AK

We will stay again!

Posted Sep 6, 2016
Pros: The convenience of being shuttled to the light rail.
Cons: We stayed on the second floor, but there was no elevator. Not a deal breaker though.
Location: Good location. The mall is close enough to walk. We enjoyed the Westfield Mall.
Great and friendly staff, very hospitable and the environment was welcoming.
Comment from Hotel Management
Sep 7, 2016 by Homewood Suites , Hotel Management
Thank you for this review. We are delighted you enjoyed your stay with us. Please visit us again soon!