Ratings based on 839 Verified Reviews

3.5 out of 5
70% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Never let staying here again

Posted Mar 20, 2017
There was hair and crumbs in the bed. Overall the room was dirty.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 7, 2017
I enjoyed my stay at the hotel. Staff was excellent. Room was very comfortable and clean.
4 out of 5
by A verified traveler

Posted Mar 6, 2017
beds were uncomfortable and the hotel was noisy and a little bit creepy
3 out of 5
Recommended
for Everyone
by A verified traveler from Bellingham, wa

Hotel walking distance to Northgate mall.

Posted Mar 4, 2017
Check in was quick and friendly. Breakfast was cold.
2 out of 5
by A verified traveler

frequent traveller

Posted Jan 27, 2017
Pros: Nice laundry room --free-- and clean rooms.
Cons: heating facility and staff care.
The heat took over an hour to heat up the room. I had to move and move back as the other room had the same problem.
3 out of 5
by A verified traveler

Posted Jan 13, 2017
We found the staff friendly, very professional and accommodating.
4 out of 5
Recommended
for Everyone
by A verified traveler from seattle, WA

Got the best deal for my bucks

Posted Jan 12, 2017
Even though the room was not the largest, it was a great getaway for my boyfriend and I for a night. And the spa made it worth it! Parking was easy, with ample spaces..and only two feet away from my room! Which was perfect for the cold winter time. The spa was surprisingly clean with absolutely no gunk. There is TONS of shampo and conditioner provided unlike most hotels. The staff is chill and professional.
3 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Good hotel for North of Seattle University area

Posted Jan 5, 2017
Rooms feel small and the heater is slow to heat the very cold room we entered. The modern decor is nice for an obviously renovated old hotel. I wouldn't stay in this area of town again, but overall decent stay at the hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler

Stay was okay.

Posted Dec 26, 2016
Pros: Free breakfast buffet, free shuttle
Cons: Shuttle service.
Location: Go shopping at mall and shopping centers nearby.
The building is old. The staff are nice, the building in old. One night I could not get any hot water, called front desk and they said they would take care of it but nothing happened, no one even came to the room. So I guess at peak times you can't get any hot water. Also I had to take an Uber back to the hotel after waiting too long for the shuttle to return to pick me up from the mall. When I called the hotel, the staff said the shuttle was stuck in traffic, still thought that they could have been a little more accommodating.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 20, 2016
Stayed at Nexus because it was close to hospital. Was nice