Ratings based on 1,723 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from victoria BC
Nice hotel close to cruise shipsPosted Jun 4, 2017
The hotel staff were amazing and so helpful. Relaxed atmosphere, making the start of the holiday great I would stay here again and was so easy going through Expedia
for Everyoneby A verified traveler from North Carolina
Top of the line servicePosted May 23, 2017
Pros: I like the staff and the location to everything, shopping eating and things to do in the area. Also the cleanness and security of this hotel.
Cons: Nothing at all, other hotel should learn your secret on how to run a hotel.
Location: The location was excellent and a idea location for visiting Seattle Washington.
This was one of the nicest and friendly place I have been in. The staff and all who made this possible are great at their job and are tops in their services . Check-in was easy and Christine was such a warm and friendly person as all the other staff. The hotel is in a idea location downtown near Pike street the pier and the needle. The rooms was super big and a good view. Security in the building was excellent and the breakfast was very good. The free shutter was great to with Gary and other one who drove us and pickup us back up. It was indeed a joyful and stress free stay at this hotel, thank you guys for making our stay so wonderful we will be back.
for Everyoneby A verified traveler from vancouver island
great location!!Posted May 22, 2017
Hotel staff at front desk were really helpful with checking us in and with information about local attractions and how to get there. They had a free shuttle bus that took you to and from many areas within a certain radius which was very helpful.
for Everyoneby A verified traveler
I really enjoyed our stay!Posted May 20, 2017
Great hotel, services, location and staff! The am shuttle driver on 5/15/17 did not open doors or help us out of van like the first one did on 5/14/17. He needs customer service training.
by A verified traveler from colorado Springs Colorado
Nice hotel good locationPosted May 14, 2017
Cons: Fix bathtub it kept filling up with water when I took a shower
Location: Good location in walking distance many sites including downtown
The bath tub kept filling up with water every time I took a shower. The heater didn't work but maintenance came and fixed it.
for Everyoneby A verified traveler from Queensland Australia
Nice hotel easy to get everywhere.Posted May 14, 2017
Friendly helpful staff. Good breakfast good location for walking to all attractions.
by A verified traveler from Luke
Security depositPosted May 13, 2017
We checked in for 5 days and they charged us another $300.00 for the security deposit. We both checked our bank account after they swiped our card and it said -$300.00. Now we have been home for 3 days, the charge isn't even on our bank statement anymore and they still haven't given us our money back.
for Everyoneby A verified traveler from KANSAS CITY MO
LOTS OF THINGS TO SEE AND DOPosted May 4, 2017
Cons: WE LIKE A SEPARATE SHOWER ALONE NOT WITH BATHTUB
Location: SPACE SHUTTLE ,GARDENS, MUSEUM, CRUISES,AQUARIUM, ZOO, SCIENCE CENTER, MONORAIL, PIKE MARKET IS REAL EXPERIENCE
HOTEL WAS CLOSE TO SPACE NEEDLE AND OTHER ATTRACTION VERY BUSY PLACE AND HOTEL OFFERED FREE TRANSPORTATION TO THINGS CLOSE AROUND AND WOULD PICK YOU UP WHEN READY TO COME BACK TO HOTEL
for Everyoneby A verified traveler from Ellensburg WA
Clean and nice with a great breakfastPosted May 4, 2017
we had a great time and found free parking less than a block away. great place with the best continental breakfast we've ever had!
for Everyoneby A verified traveler from Manteca, CA
Perfect downtown locationPosted May 2, 2017
The hotel was close enough downtown for us to do some walking to things like the space needle or an art museum but the hotels curtousy shuttle made it perfect for the places we wanted to go further out