Old and used...
Posted Oct 3, 2016
I had a very pleasant experience with the check-in staff and the room size was great... Unfortunately, the bed was springy and worn, while sloping to the middle. There has been some updates to the room, but it only seems patchy given that most of the room is still old... For the price, there is much better.
Comment from Hotel Management
Oct 5, 2016 by Nigel Williams, GM, Hotel Management
Thank you for the commentary regarding the staff. I apologize for the sloping into the middle appearance on the mattress, this was not caused by an old mattress but rather a topper that had not been "fluffed" out to distribute the filling evenly. I have addressed this with my team. Thank you for takingthe time to complete the survey, they serve as useful tools for me and my staff.
Nigel Williams, GM