Ratings based on 4,952 Verified Reviews

4.2 out of 5
89% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 27, 2017
This hotel is great! The staff is awesome and the wine tasting is an added bonus!
3 out of 5
by A verified traveler from CT

Trying to be hip but actually tired

Posted Mar 20, 2017
The Motif tries hard to be a modern, hip hotel, with bright colors, contemporary decor, and trendy music. However, this effort falls short of being convincing, in part because the lobby, hallways, elevators, and other common spaces are worn and in need of refurbishment. Also, the front desk staff is poorly trained; it took me far longer to check in than it should have and the agent never asked if I was using the self park. This forced me to come back to the desk from the parking lot to get my key card validated for entry and exit. On the positive side, the rooms were spacious and nicely appointed. The one exception was the absence of a walk-in shower, which I believe should be a prerequisite for a 4 or 5 star rating.
Comment from Hotel Management
Mar 25, 2017 by Mike, Assistant General Manager, Hotel Management
Thank you for your feedback, I am sorry that we did not exceed your expectations. We do have plans to renovate additional areas including our elevators and lobby. Thank you again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 17, 2017
Great location, courteous staff, attractive rooms, convenient parking. A great place to stay.
Comment from Hotel Management
Mar 17, 2017 by Mike, Assistant General Manager, Hotel Management
Thank you for sharing your great review!
5 out of 5
Recommended
for Everyone
by A verified traveler

Greta hotel in the middle of downtown Seattle

Posted Mar 14, 2017
Pros: Clean and friendly staff
Location: Great location, just blocks from Pikes Place and one street down from the monorail that will take you to the Space Needle.
The hotel is in a great location. Just 4 blocks from Pike Place and close to the monorail. Walking distance from the main Seattle attractions, restaurants and shops. Easy access on/off the highway.
Comment from Hotel Management
Mar 14, 2017 by Mike, Assistant General Manager, Hotel Management
Thank you for your feedback, we hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Newly renovated

Posted Mar 13, 2017
Stayed in one of the newly renovated rooms. Gorgeous room with a rainfall shower - one word: amazing. Convenient underground parking. Close to shopping and 5-10 minute walk from Pike Place Market. Everything we were looking for in a short weekend getaway.
Comment from Hotel Management
Mar 13, 2017 by Mike, Assistant General Manager, Hotel Management
Thank you for your great feedback and we are so thrilled you loved our new rooms!
4 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Good location. close to everything

Posted Mar 7, 2017
Pros: The location was great.
Cons: The hotel was under renovation so it was a little messy in some areas but that will be resolved once the renovation is done.
Location: The Convention Center, fish market and Space Needle are very close
The hotel is very close to the Washington State Convention Center, the Fish Market, the Space Needle, etc.
Comment from Hotel Management
Mar 8, 2017 by Mike, Assistant General Manager, Hotel Management
Thank you for your feedback, please come visit us again!
4 out of 5
Recommended
for Couples
by A verified traveler from Glendale, AZ

From the lake to the city

Posted Mar 7, 2017
We arrived from 3 days of seclusion in the mountains to the Motif and were pleased with the transition. Great location, staff was very pleasant and room was as nice as expected. Also, the room was quiet, which is very important to me - no neighboring room noise or sounds from the busy city street. The room was cold, but there was a space heater already in there that worked nicely to warm it up. We also had room service. The person who took my order was very nice and accommodating, the order came quickly and the food was good. I would definitely recommend this hotel and return if I go back to Seattle.
Comment from Hotel Management
Mar 7, 2017 by Mike, Assistant General Manager, Hotel Management
Thank you for sharing your experience, we hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Mar 7, 2017
Remodeled rooms we were obviously the first ones to stay in the room which was pretty cool. Not all units were plugged in which I thought was funny but we told the staff and they took care of it. We stay here every year for a convention and it is the perfect location. It is just two blocks from convention center and four blocks from piles market and always has great prices. Only uncomfortable thing about the room was the pillows they were very stiff ended up going to target to get my own.
Comment from Hotel Management
Mar 7, 2017 by Mike, Assistant General Manager, Hotel Management
Thank you for your feedback and we are glad you enjoyed our new rooms!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location!

Posted Mar 4, 2017
This hotel was right in the heart of Seattle. Right up the street from Pikes Market Place. And just down street from Monorail to Space Needle. Awesome location!!!
Comment from Hotel Management
Mar 5, 2017 by Mike, Assistant General Manager, Hotel Management
Thank you for your feedback, I am glad you enjoyed your stay so well!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in a convenient location

Posted Mar 4, 2017
My only complaint was they placed 4 charges on my card. 2 holds and 2 actual charges that totaled almost 2 and a half the charge of the room. I received the remainder back on my card after 3 days, but they do not tell you up front of the extra charges.
Comment from Hotel Management
Mar 6, 2017 by Mike, Assistant General Manager, Hotel Management
Thank you for your feedback, I am sorry the authorizations were not properly explained, we will review with our team to ensure that in consistent.