Ratings based on 1,817 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Portland, OR

South Lake Union business trip

Posted Jan 30, 2016
Pros: Location, staff and general welcoming feel of it.
Location: Many restaurants within walking distance. I would recommend Barolo Restaurant and La Caviste Wine Bar. Both excellent.
Very nice staff, Valet parking staff, nice little restaurant and lounge area. Huge room with expansive windows for views to the West. Nice bathroom with shower and soaking tub. Very comfortable bed, robes, and plenty of places to plug in your computer and phone. I would highly recommend and will stay at the Pan Pacific on my next trip to Seatfle.
Comment from Hotel Management
Jan 31, 2016 by Fiona Whalen, Manager on Duty, Hotel Management
Dear Patrick, Thank you for taking the time to provide feedback on Expedia! I am so glad to hear that you enjoyed your stay with us. The fact that we are surrounded by great restaurants is a huge plus, and happy to hear that you were able to go to a couple. We hope to welcome you back in the near future. Best Regards, Fiona Whalen, Manager on Duty
5 out of 5
Recommended
for Couples
by A verified traveler from Seattle

It's all about the tub.

Posted Jan 8, 2016
Pros: Great service, big soaking tubs, great location
Cons: Nothing, it's wonderful.
Location: South Lake Union central, whole foods, coffee, restauratns
Wonderful hotel all around, but the best part is the giant soaking tubs and copious hot water. Of course, being a food-motivated person, love that it's situated over a Whole Foods and a decent pizza place.
Comment from Hotel Management
Jan 10, 2016 by Fiona Whalen, Manager on Duty, Hotel Management
Dear Sable, Thank you very much for choosing the Pan Pacific Hotel during your stay in Seattle. I am glad that you were able to take advantage of our soaking tubs! They are truly one of the best features in the room. We hope to welcome you back in the future. Warm Regards, Fiona Whalen, Manager on Duty
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 8, 2016
When we book the hotel, we were not told that one side of the hotel building was being repaired and blocking view of space needle which was a little disappointing.
Comment from Hotel Management
Jan 12, 2016 by Fiona Whalen, Manager on Duty, Hotel Management
Dear Anonymous, I am sorry to hear that you were not aware of the exterior construction that is happening on part of the hotel and did not fully enjoy your stay with us. I hope that you will give us a chance again in the future when the construction is finished and we have our space needle rooms available again. Thank you for taking the time to send us your feedback. Warm Regards, Fiona Whalen, Manager on Duty
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Hello Kitty x EMP museum here I come!

Posted Nov 17, 2015
Attended the Hello Kitty exhibit opening party at the EMP museum in Seattle at the last minute. I found the Pan Pacific Hotel thru Expedia. The hotel was affordable, clean and more importantly the hotel staff were very nice and accommodating. The hotel provided us with courtesy umbrellas and a driver to drive us to the museum. We couldn't have stayed at the perfect place and location for our needs. Thanks Pan Pacific Seattle!
Comment from Hotel Management
Nov 21, 2015 by Fiona Whalen, Manager on Duty, Hotel Management
Dear Kit Kat, Thank you for taking the time to provide us feedback of your stay with us. We are happy that you enjoyed the amenities of the hotel, such as the hotel car. We hope you enjoyed the new Hello Kitty exhibit! We hope to see you again in the future. Best Regards, Fiona Whalen
5 out of 5
Recommended
for Everyone
by A verified traveler

Pan Pacific Hotel Seattle

Posted Nov 15, 2015
Mike the manager was awesome! Along with the women that work the front desk for the night shift. The room was beautiful. I stayed in the suite with the king size. The room had a deep tub and a stand up shower. Full view of the city. The hotel itself was top of the line. The late night bartender was super cool too. I will definitely return to this hotel and others in the area of my travels.
Comment from Hotel Management
Nov 21, 2015 by Fiona Whalen, Manager on Duty, Hotel Management
Dear Anonymous, We are so delighted that you enjoyed your recent stay with us! We enjoy hearing that you liked the service from multiple staff members, and will pass along your comments. We hope to welcome you back in the future. Best Regards, Fiona Whalen, Manager on Duty
5 out of 5
by Kar-Wai

Posted Nov 4, 2015 on Hotels
Comment from Hotel Management
Jan 30, 2016 by Jeff, Hotel Management
Thank you for staying with us at the Pan Pacific Hotel Seattle. We hope you think of us again the next time you visit the Pacific Northwest. On behalf of our entire team, I wish you safe and happy holiday season.
Comment from Hotel Management
Jan 30, 2016 by Jeff, Hotel Management
Thank you for staying with us at the Pan Pacific Hotel Seattle. We hope you think of us again the next time you visit the Pacific Northwest. On behalf of our entire team, I wish you safe and happy holiday season.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 28, 2015
Pros: Wonderful staff! Josephine was as welcoming as any registration desk person could be!
Nice, quiet hotel. A faiur walking distance to most attractions.
Comment from Hotel Management
Oct 31, 2015 by Fiona Whalen, Manager on Duty, Hotel Management
Thank you for taking the time in giving us your feedback! We are so glad that you had a welcoming experience from Josephine and the rest of the staff at the Pan Pacific. We hope to welcome you back in the future. Warm Regards, Fiona Whalen Manager on Duty
5 out of 5
Recommended
for Couples
by Kadi P.

Wedding Trip

Posted Oct 28, 2015 on Orbitz
We traveled to Seattle to get married this October. Upon arrival we were met with warmth and sincerity. We were surprised with a greeting card and gifts from the staff shortly after checking in. The staff at the Pan Pacific Hotel makes all the little extras standard practice. They made our wedding weekend better than we could've imagined.
3 out of 5
by A verified traveler from Seattle

Posted Oct 26, 2015
The hotel isnt what I thought it was going to be. The room looked tired. Not worth the money! You can find better hotels.
4 out of 5
Recommended
by Jackie S from Seattle

Overall, great stay.

Posted Oct 23, 2015 on Hotels
It was a beautiful hotel. The parking and early morning construction were the only downfalls.
Comment from Hotel Management
Jan 2, 2016 by Fiona Whalen, Hotel Management
Dear Jackie S, We are so glad to hear that you thought our hotel is beautiful! We are disappointed to learn that you may have been disrupted by the construction and did not like the parking choices. We appreciate the time you took to provide us with this feedback, and hope to welcome you back in the future! Warm Regards, Fiona Whalen, Manager on Duty