Ratings based on 2,151 Verified Reviews

4.6 out of 5
94% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from L

Good location

Posted Jul 14, 2017
This hotel is a good location. It is in walking distance to the space needle and other activity. They offer free transportation anywhere within 2 miles. The only complaint I had was the pool and spa was across the street in another building. Very strange.
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Great location in Seattle.

Posted Jul 10, 2017
If you want to go to the Space Needle, Pike Place Market, Seattle Great Wheel it's an Ideal location. If you are into walking it's a good walk and if not, hotel has a shuttle to accommodate their guests within a 2 mile radius.
5 out of 5
Recommended
for Everyone
by A verified traveler from So. MD

Centrally located in downtown Seattle within walk

Posted Jul 9, 2017
As a return guest, they were kind enough to check us in long before the stated check in time; after returning from our cruise and staying an additional two days in Seattle. They also will shuttle you to any place within 2 miles of the hotel.
Comment from Hotel Management
Jul 9, 2017 by Cody, Hotel Management
Hello M&K Reading, Thank you for highlighting some of the benefits of staying with us. We hope you enjoyed the cruise!
5 out of 5
Recommended
for Everyone
by A verified traveler from Columbus, OH

Very nice hotel and close to everything!

Posted Jul 7, 2017
My only issue was they didn't clean the rooms until 5:30 or later in the evening. I travel a lot and never have had this issue. We were out the door by 9 everyday day sightseeing and sometimes would stop by the hotel before dinner and the room wasn't clean. We did call the front desk and the 2nd half of our stay they had someone come by earlier. Other than that, the hotel is fabulous!! We stayed in a suite and the bothroom was huge and the bed was extremely comfortable.
Comment from Hotel Management
Jul 9, 2017 by Cody, Hotel Management
Hello KT, We're happy to hear you were comfortable during your stay! Thank you for the feedback regarding our housekeeping service times, and I'm glad we were able to accommodate the request for early service. We hope to host you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Bellingham, WA

Definitely a favorite

Posted Jul 4, 2017
About a $5 Uber anywhere downtown, a great, comfortable stay. The staff was extremely accommodating to me while I was on crutches the entire visit, love the separate bath and shower, 10/10 would recommend!
Comment from Hotel Management
Jul 9, 2017 by Cody, Hotel Management
Hello Paul, We'll share your kind words with our staff! Thank you for staying!
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel in downtown Seattle

Posted Jul 1, 2017
Very nice hotel. excellent staff who are very helpful. walking distance from the Space Needle, Chihuly gardens and many other interesting historic places.
2 out of 5
by A verified traveler

Nice hotel surrounded by construction

Posted Jun 30, 2017
Be prepared to be woken up very early by all the construction going on around the hotel. Other than that it was nice.
Comment from Hotel Management
Jul 9, 2017 by Cody, Hotel Management
Greetings, I'm so sorry to hear that you were affected by construction noise at our property. We're happy to be in such a booming area, but do apologize you were inconvenienced. If we are able to host you again, please request a room facing our courtyard, in the hopes to get a little more sleep! Thank you!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay

Posted Jun 29, 2017
Great views of downtown Seattle, walking distance to Pikes Place. Public transportation available with easy access to Space Needle. Great food in the area.
Comment from Hotel Management
Jul 9, 2017 by Cody, Hotel Management
Thank you for the positive remarks! We hope to see you again!
5 out of 5
Recommended
for Everyone
by A verified traveler from T

Beautiful hotel

Posted Jun 25, 2017
Pan Pacific is a beautiful hotel! The staff is exceptional! This hotel is in an excellent location! We stayed here for one day before our cruise and one day when we returned from the cruise. They have a great free shuttle from the hotel to places within two miles of the hotel. That is a nice bonus! We will definitely stay at this hotel again!
Comment from Hotel Management
Jul 9, 2017 by Cody, Hotel Management
Thank you for the kind words! I'm glad you were able to enjoy our house car, and can't wait to tell the staff you enjoyed their service! Thanks!
5 out of 5
Recommended
for Couples
by A verified traveler from Winnipeg, MB

In the middle of everything we wanted to see

Posted Jun 7, 2017
Pros: Need anything, just ask the staff... took about 5 minutes for a refrigerator to be delivered when we asked about storing our own cold drinks.
Cons: You need to ask about the fitness facility / whirpool - across the courtyard from the hotel building, could not find in the in-room brochures.
Location: Space Needle and associated spots were an easy walk away. Also an easy 10-minute transit ride to Fremont (Troll, Gasworks Park).
Great hotel, great staff. Courtesy car service was a great amenity, we did not have to use other cabs or ride services during our stay; drivers provided great local tips during our rides. Whole Foods just down the stairs from the hotel entrance was particularly convenient for a quick snack and coffee to start our day. Nice LCD TV with accessible input connections was taken advantage of when we needed a bit of downtime between walking trips. Great wi-fi signal (consistent 20+ Mbps up and down, easily handled streaming video and backing up photos from our mobile devices).