Posted Mar 8, 2017
Some of the furniture torn up, bathroom dirty, swimming pool overload on clorine burning your eyes as soon as you go into the room. Was told over phone before booking that no outside noise, but trains and car traffic all night long. Coustomer service was lacking, BADLY. The desk people acted like we were imposing on them. They were going to raise the price for week-end rates so we went to the Embassy Suitew Hotel in Tukwila for the same price and it was wonderful. I called later to speak to manager and she gave the excuess that they were in a transistion and would get better later. Later didn't help us during our visit. I do not recommend this place to stay.
Comment from Hotel Management
Mar 11, 2017 by Yesenia G, Hotel Management
At Red Lion we wanted to apologize for the condition of your stay, we are sorry. Thank you for bringing this to our attention as it will be addressed.