Great pool area!
Posted Feb 4, 2017
Great place to bring kids. Jungle feel, kids love that! Pool area is really nice and food service out there was a real treat. Kids menu was good. Waiter was a little upset about having to bring the food out to the pool... but he did.
Room was ok. Bathroom had a leak in the ceiling from the room upstairs and I question maintenance for not catching the cracked drywall before?
I would also suggest (upon checking out) that house cleaning put everything they find in the rooms in lost and found for at least 2 days, then toss. I left a bottle of expensive shampoo in the shower and they threw it away. My fault. It would have been nice to get that back.... this has happened before. When you pack for 4 people, things get lost. Oh well.
Will I stay there again? mmmm.. I don't know. Maybe if our lights go out, and my kids beg me to take them there, otherwise probably not. I've stayed in better rooms at half the price.
Comment from Hotel Management
Feb 18, 2017 by Demica , Hotel Management
Thank you for taking the time to review your recent visit to our hotel. I am so glad to hear that you and your family were able to enjoy the pool and our atrium. I am sorry that there were some items that were missed and we were unable to recover them. we do hold most of our lost and found for a minimum of a month, but would struggle to hold everything that was left behind in our guest rooms. I do hope that we will be able to regain your trust in the future.