Ratings based on 2,260 Verified Reviews

4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from san francisco

Not too bad. Good area

Posted Feb 21, 2017
Good hotel. $32 per day for hotel parking. Hard wood floors and not wall to wall carpet. The floor seemed to stickier each day. Bed seemed smaller than a queen. Individual comforters were interesting but odd. Loved the Keurig coffee maker in the room. Shower was very small but had a large shower head. Cute decor. Conditioner, shampoo and body wash supplied through a dispenser.
Comment from Hotel Management
Feb 23, 2017 by Kate - GM, Hotel Management
Hi Pauline! Thank you for taking time to post a review on your recent stay. I am taking your comments regarding the floors to housekeeping as sticky floors are not what we want. Our bedding is novel- we use European style duvets so each person has their individual coverings. I do hope we will see you again when travels bring you our way.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice room and you are near everything.

Posted Feb 21, 2017
Friendly staff and every clean and comfortable room!
Comment from Hotel Management
Feb 22, 2017 by Kate - GM, Hotel Management
Thank you for taking time to write a review-- we SO appreciate you!
5 out of 5
Recommended
for Everyone
by A verified traveler from NY

Cute hotel with nice location

Posted Feb 20, 2017
Very nice hotel. Almost all facilities in hotel is in yellow with a pineapple image on it. Service is very good. Bedding is most comfort and clean. Not far from most sights in Seattle downtown. Hotel also provide free shuttle bus to space needle, chihuly garden, etc.
5 out of 5
Recommended
for Everyone
by A verified traveler from J

Pretty awesome

Posted Feb 19, 2017
I got the suite for my fiancé and I and I was pretty satisfied with the room, our view, and the overall staff and hotel. They were overly nice and helpful! I would recommend this hotel to anyone!
Comment from Hotel Management
Feb 22, 2017 by Kate - GM, Hotel Management
Hi Christina! Thank you for choosing Hotel FIVE! We are tickled you had a great stay -- Kate GM
4 out of 5
Recommended
for Everyone
by A verified traveler from Tokyo, Japan

Great value, Great location

Posted Feb 10, 2017
Pros: The location is great. It's walkable to everywhere in downtown, including Pike Place Market. The hotel staff is friendly and helpful.
Cons: The cafe downstairs could be served better. When I had a breakfast, it was understaffed and I waited for quite a long.
Location: Visit Pike Place Market!
I've stayed this hotel twice and am satisfied with both stays!
Comment from Hotel Management
Feb 10, 2017 by Kate - GM, Hotel Management
Hi Aluphia, First THANK you for choosing us twice! I apologize for a wait at breakfast and hope that will not deter you from a return visit when in beautiful Seattle. Warmly, Kate GM
5 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin

Beautiful hotel near Pikes Place

Posted Feb 8, 2017
Pros: Very fun decor and comfortable rooms.
Location: Near Pikes Place Fish Market
We had a Very enjoyable and comfortable stay in downtown Seattle near Pikes Place. We were able to walk to many great restaurants and shops. We had breakfast downstairs and it was good and reasonably priced. The hotel has a fun decor. The beds were very comfortable. Highly recommend!
Comment from Hotel Management
Feb 8, 2017 by Kate - GM, Hotel Management
Hi AJ, Thanks for taking time to post a review of your recent stay. We are thrilled you enjoyed Hotel FIVE- a piece of the Pineapple! See you again soon-
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Get what you paid

Posted Feb 8, 2017
Pros: Clean, comfortable and large beds.
Cons: The shape of the room is a flat rectangle and the TV is located at the end of the room. Perhaps it would be better if the TV is attached on to the wal
Location: The area is safe.
Booked double bed room and the bedding is great. The mattress is comfortable in my point of view. Each double bed has two sets of comforters. The bathroom is also nice and clean. Room is facilitated with coffee machine and large TV. However, the shape of the room is a flat rectangle and the TV is located at the end of the room. Perhaps it would be better if the TV is attached on to the wall.
Comment from Hotel Management
Feb 8, 2017 by Kate - GM, Hotel Management
Hi Henry, We are so pleased you enjoyed your stay and felt the value was strong. We do have other room configurations. When you come back just let us know you do not enjoy the funky rectangle room- we will totally understand ;-)
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Los Angeles, CA

Posted Feb 3, 2017
Great staff, great location. I found free parking on the street. Loved the personal touches. Highly recommend.
Comment from Hotel Management
Feb 6, 2017 by Kate - GM, Hotel Management
Hi Antonio, Thank you for the stellar review! Come back when travels bring you our way- Warmly, Kate GM
5 out of 5
Recommended
for Everyone
by A verified traveler from London, UK

Well located hotel, excellent staff

Posted Jan 30, 2017
Pros: Location; short walk from Westlake Center with access to buses and Link Light Rail. Decor; modern and colourful Staff; great customer service
Location: Shopping, restaurants, cafés
Stayed here for five nights while on traveling on business and would not hesitate to recommend this hotel. The hotel & rooms are decorated in a modern style and had all the amenities I needed, including free wifi, a laptop size safe, iron & ironing board and more. The fitness room was on the small side, but features a treadmill, an elliptical machine, stationary bike and hand weights. Towels and water are provided too. Great customer services. Thanks for a pleasant stay.
Comment from Hotel Management
Jan 31, 2017 by Kate - GM, Hotel Management
Hi Sabrina, We are so pleased you enjoyed your stay and we thank you for the great review! Looking forward to welcoming you back. Warmly, Kate GM
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 25, 2017
I would chose to stay again with the Stay Pineapple hotel group in a heartbeat!
Comment from Hotel Management
Jan 25, 2017 by Kate - GM, Hotel Management
We are SO glad! See you again soon. Kate GM