Lobby lounge

Reviews of Staypineapple, University Inn, University District Seattle

2.5 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 654 out of 1008 reviews" "
Rating 8 - Good. 235 out of 1008 reviews" "
Rating 6 - Okay. 63 out of 1008 reviews" "
Rating 4 - Poor. 31 out of 1008 reviews" "
Rating 2 - Terrible. 25 out of 1008 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Rani

Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Renae on Mar 15, 2024
Thank you for taking the time to share your feedback with us. We are sorry to hear that your stay did not meet your expectations. We apologize for the issues you experienced and the inconvenience it caused you. Rest assured, we are continuously working to enhance our guest experience and will address the concerns you've raised to ensure they are resolved.If you would like to discuss your stay further or provide more details about your experience, please feel free to contact us directly. Your input is valuable to us, and we truly appreciate the opportunity to improve based on your feedback.Kind regards,Renae L.Guest Services Supervisor

10/10 Excellent

Jaycee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an excellent time
Stayed 1 night in Mar 2024
Response from Head Pineapple on Mar 10, 2024
Thank you for choosing to Staypineapple with us at the University Inn! We hope to see you again for an excellent time again soon! Warm regards,Rye C-BGeneral Manager

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay close to UW!
Stayed 2 nights in Mar 2024
Response from Renae on Mar 5, 2024
Hi David! Thank you for sharing your positive feedback about your stay with us at the University Inn. We're delighted to hear that you had a great experience! If you ever find yourself back in the area, we would love to welcome you again at Staypineapple. Safe travels!Renae L. Guest Services Supervisor

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Renae on Mar 6, 2024
Hi Frank! Thank you so much for your fantastic 5-star review! We're thrilled to hear that you enjoyed your stay with us at Staypineapple. We can't wait to welcome you back for another pineapple-perfect experience soon! Warm regards,Renae L.Guest Services Supervisor

2/10 Terrible

Ernestine

Disliked: Staff & service
Stayed 3 nights in Feb 2024
Response from Renae on Mar 6, 2024
Thank you for sharing your feedback with us. We truly apologize for the disappointing experience you had during your stay. Our team strives to provide exceptional service, and it's disheartening to hear that we fell short of your expectations.If there is anything else you would like to share or if you would be willing to give us another chance to make it right, please do not hesitate to reach out.Warm regards,Renae L. Guest Services Supervisor

10/10 Excellent

Chris

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and wonderful people who seem to really care. Great place to stay!
Stayed 3 nights in Feb 2024
Response from Heard Pineapple on Mar 4, 2024
Thank you for the lovely feedback! We are delighted to hear that you experienced great service from our team and felt cared for during your stay. We strive to provide a welcoming and comfortable environment for all our guests, and we are thrilled that you had a wonderful experience at our hotel. We hope to welcome you back for another great stay in the future!

8/10 Good

ELIAS, Marlton

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really great and convenient for those coming to the Washington university. Plus, the staff is very friendly. The only bad thing is that I left early in the morning on my first day to a conference, and when I came back late at night I found out that no one came to my room to exchange towels, sheets, etc.
Stayed 2 nights in Mar 2024
Response from Head Pineapple on Mar 4, 2024
We're thrilled to hear that you had a great stay at our hotel and found our location convenient for your visit to Washington University! We appreciate your kind words about our friendly staff. We are sincerely sorry to hear that you weren't informed of our every other day housekeeping service during your stay. We hope to welcome you back soon for another pleasant stay! If you ever need anything during your next visit, please don't hesitate to let us know.

10/10 Excellent

Josh

Traveled with family
Liked: Amenities
Very helpful staff.
Stayed 1 night in Feb 2024
Response from Head Pineapple on Mar 1, 2024
Thank you so much for choosing to Staypineapple with us at the University Inn! We hope to see you again soon! Warm regards,Rye C-BGeneral Manager

8/10 Good

Jason

Stayed 1 night in Feb 2024
Response from Renae on Mar 23, 2024
Thank you for your 4-star review. We're pleased to hear that you had a positive experience with us. We're committed to achieving the highest standards and we're grateful for your support. Your feedback will help us to refine our services even further.We look forward to your next visit, where we hope to earn that extra star and deliver a truly exceptional experience.Warm wishes,Renae L.Guest Services Supervisor

10/10 Excellent

Khristina

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Renae on Mar 1, 2024
Thank you so much for staying with us at the University Inn and leaving a 5 star review Khristina! We love to hear about our guests' experience and look forward to hopefully having you stay again soon!Warm regards,Renae L.Guest Services Supervisor

6/10 Okay

carolina

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The property was cleaned and staff was very friendly but I would not be walking around that neighborhood at night. I was woken up by a huge garbage truck picking up garbage at midnight, right under wherever you were following by another garbage truck an hour later.
Stayed 1 night in Feb 2024
Response from Renae on Feb 27, 2024
Thank you for staying at the University Inn Hotel. We love to hear that our staff was so welcoming and our rooms were to your liking! It's unfortunately to hear that the trash and recycling pickup disturbed your rest though :( Next time you stay, feel free to request a "quiet room" and we'll happily get you settled away from our dumpster pickup. We sincerely hope you'll choose to Stay Pineapple again very soon.Warm regards, Renae L.Guest Services Supervisor

10/10 Excellent

Manu

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good in budget.
Response from Renae on Feb 21, 2024
Thanks so much for staying with us at the University Inn! We're so glad you had a great experience and appreciate the 5 star review! We can't wait for you to stay with us again soon!Sincerely,Renae L.Guest Services Supervisor

6/10 Okay

Adriana

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The bathroom has a smell. The lobby doors are always locked, even during the day. There is a $20 surcharge for parking, which is not readily transparent and another $23 surcharge for a ‘resort’ fee for a fitness room that is not on site and an outdoor pool that is useless in February.
Stayed 1 night in Feb 2024
Response from Renae on Feb 16, 2024
Thank you so much for choosing to stay with us at the University Inn hotel. We're disappointed to hear that your overall experience was unsatisfactory! We do our best to be as transparent as we can about our parking and amenity fee and what they include but if we dropped the ball on this in any way please let us know. Our guest's safety and comfort is our number 1 priority so in a big city such as Seattle, sometimes this means keeping our doors locked and only accessible to guests and employees. We sincerely hope you'll choose to give us another try again soon!Warm regards,Renae L.Guest Services Supervisor

6/10 Okay

Poppy

Stayed 2 nights in Feb 2024
Response from Renae on Mar 23, 2024
Thank you for taking the time to share your feedback with us. We appreciate your honesty and are taking your 3-star review seriously. We aim to exceed our guest’s expectations and it seems we fell short during your stay. Our team is assessing the areas we need to improve upon to enhance the experience for all our valued guests.We hope you’ll give us another opportunity to showcase our commitment to your comfort and satisfaction.Kind regards,Renae L.Guest Services Supervisor

8/10 Good

Suzanne

Traveled with partner
First time I’ve ever had to pay for parking as well as resort fee. Sad.
Stayed 1 night in Feb 2024
Response from Renae on Feb 14, 2024
Thank you for staying with us at the University Inn. We're disappointed to hear that you didn't have an overall 5 star experience. We do our best to be upfront and transparent about our parking and amenity fee and what they include but if we dropped the ball on this in any way please let us know. We sincerely hope that you'll choose to StayPineapple with us again very soon as we enjoyed having you!Warm regards,Renae L.Guest Services Supervisor

10/10 Excellent

Mark

Traveled with partner
It was fn to stay because of f the way pineapple effect.
Stayed 2 nights in Feb 2024
Response from Renae on Feb 9, 2024
Thank you for staying with us at the University Inn. We're happy to hear that you had a great stay and enjoyed our pineapple theme! We hope you choose to stay again soon!Sincerely,Renae L.Guest Services Supervisor

4/10 Poor

Monika

Business traveler, Traveled with family
Disliked: Staff & service
Picked this hotel because of the close proximity to the University hospital. Not as advertised. Hidden costs for amenities that are normally included. Two buildings; one old and original the other newer add on. Old wing needs renovation, not wheelchair friendly. You can use one entrance with a wheelchair. Balcony rooms have no access to the balcony as doors are locked. Rooms are small in the old wing. No breakfast, no cupcakes. In the end you pay for the “comp” arrival drink in a can. Front staff is stoic not very friendly or accommodating. We traveled all the way from central OR by car and a couple of us were very tired and they seemed annoyed when we didn’t know to use the key card for the elevator. Everything is locked down like the place is in Gary, IN. How safe is the neighborhood? Overall, there are so many choices for lodging in Seattle, we will not return.
Stayed 2 nights in Feb 2024
Response from Renae on Feb 10, 2024
Thank you for staying with us at the University Inn Hotel. I'm disappointed to hear that you didn't enjoy your experience! We do our best to be as transparent as we can about our amenity fee and what it includes as well as give every guest a warm welcome upon arriving. I apologize if we dropped the ball on these in any way. Our guest's safety is a #1 priority so we will occasionally keep our doors locked to ensure all guests have a safe and comfortable experience in a big city such as Seattle. We really appreciate the feedback and hope you'll give us another try in the future. Warm regards,Renae LGuest Services Supervisor

10/10 Excellent

Diane

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly. Funky vibe loved it
Stayed 2 nights in Feb 2024
Response from Renae on Feb 8, 2024
Thank you so much for staying with us at the University Inn. We're super excited to hear that you had a great time and our staff was so welcoming and friendly! We hope you'll enjoy our funky vibe again soon Sincerely,Renae L.Guest Services Supervisor

10/10 Excellent

Margaret R

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had just finished at Children's Hospital so we were having a rough day. The staff was so helpful and kind. The room was comfortable and clean. The stuffed Huskey made my son smile on a bad day. Thank you so much.
Stayed 1 night in Feb 2024
Response from Renae on Feb 7, 2024
Thank you so much for staying with us at the University Inn Hotel. We're so happy to hear that we were able to turn your rough day around even just a little bit. We strive to give each and every guest an unforgettable stay. We sincerely hope you'll choose a to stay with us again soon.Warm regards,Renae L. Guest Services Supervisor

10/10 Excellent

adina

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and helpful, especially the young man from Louisiana at the front desk.
Stayed 1 night in Feb 2024
Response from Renae L. on Feb 3, 2024
Thank you so much for staying with us at the University Inn. We really appreciate the 5 star review and are so excited that you had such a great time! We strive to give each and every guest the best experience possible from the moment they arrive so we're glad our front desk agents were able to do so! We sincerely hope you'll choose to stay again very soon.Warm Regards,Renae L. Guest Services Supervisor

8/10 Good

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service
The room was clean (except for the carpet) and fairly comfortable.
Stayed 1 night in Jan 2024
Response from Renae L. on Jan 31, 2024
Hey Kathleen,Thank you for choosing to stay with us at the University Inn Hotel. We really appreciate the review and feedback you've provided us regarding your stay. We pride ourselves on our cleanliness and do our best to make sure our rooms are thoroughly cleaned between each guests' stay. I apologize if we did not meet your expectations in this regard and hope you'll choose to StayPineapple with us again soon. Sincerely, Renae L. Guest Services Supervisor

10/10 Excellent

Natalie

Liked: Staff & service
Stayed 4 nights in Jan 2024
Response from Renae L on Jan 31, 2024
Hello Natalie,Thanks so much for choosing to stay with us at the University Inn, a StayPineapple hotel. We're so happy to hear that you a wonderful stay and hope you choose to stay with us again in the near future.Sincerely,Renae L.Guest Services Supervisor

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Renae L on Jan 31, 2024
Hey Shirley,Thanks for choosing to stay with us at the University Inn! We're happy to hear that you had an overall good time and if there's anything we could do to improve your experience, please let us know! Hope to see you again soon.Best regards,Renae L.Guest Services Supervisor

10/10 Excellent

Molly, Spokane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming and friendly. Lots of extra little touches that make it a really nice place to stay. We will be back for sure!
Stayed 1 night in Jan 2024
Response from Head Pineapple on Jan 24, 2024
Thank you for taking the time to share your feedback and for choosing Staypineapple. We are thrilled to know that you had a great stay with us and that you appreciated the welcoming and friendly staff, as well as the extra little touches. We can't wait to welcome you back for another memorable stay in the future!Warm regards,Rye C-BGeneral Manager

10/10 Excellent

angel, KENT

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Head Pineapple on Jan 22, 2024
Thank you for choosing to Staypineapple at the University Inn! We're delighted to see you enjoyed your recent experience with us and we hope to welcome you back soon. Sincerely, Rye C-BGeneral Manager

10/10 Excellent

john, Red bluff

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with great staff and love the ability to bring my best friends with me.
Stayed 2 nights in Jan 2024
Response from Head Pineapple on Jan 22, 2024
Thank you for choosing to Staypineapple with us! We hope to see you and your best friends again soon. Sincerely, Rye C-BGeneral Manager

8/10 Good

Avik

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful and willing to do staff
Stayed 2 nights in Jan 2024
Response from Head Pineapple on Jan 22, 2024
Thank you for choosing to Staypineapple and for taking the time to write to us. We hope to see you again soon. Sincerely, Rye C-BGeneral Manager

10/10 Excellent

danelle

Stayed 1 night in Jan 2024
Response from Head Pineapple on Jan 22, 2024
Thank you for choosing to Staypineapple with us at the University Inn! We're delighted to see you enjoyed your recent experience with us and we hope to see you again. Warm Regards,Rye C-BGeneral Manager

8/10 Good

STEPHEN

Stayed 4 nights in Jan 2024
Response from Head Pineapple on Jan 22, 2024
Thank you for choosing the University Inn as your Staypineapple destination location. We hope to see you again soon. Sincerely, Rye C-BGeneral Manager

10/10 Excellent

Joni

Traveled with partner
Liked: Amenities
Great location. Friendly staff. Reasonable prices. It's a pineapple.
Stayed 1 night in Jan 2024
Response from Head Pineapple on Jan 22, 2024
Thank you very much for choosing to stay with us here at University Inn! We love seeing that you enjoyed your experience, and we sure hope you will return for another great stay again sometime soon. Pineapple cookies and warm smiles are here waiting to welcome you back!Sincerely,Rye C-BGeneral Manager

8/10 Good

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and great location for college, downtown and Fred Hutch Cancer Care. Was shocked at the cost for parking, $20.00
Stayed 1 night in Jan 2024
Response from Head Pineapple on Jan 22, 2024
Thank you for choosing to Staypineapple with us at the University Inn, and for providing your valued feedback. We're happy to hear that you enjoyed your recent experience with us. Our sincerest apologies in regards to some of the inconveniences you endured and we hope to see you again. Sincerely, Rye C-BGeneral Manager

10/10 Excellent

Judy

Stayed 1 night in Jan 2024
Response from Head Pineapple on Jan 22, 2024
Thank you for the 5 stars! We hope to see you again soon. Sincerely, Rye C-BGeneral Manager

4/10 Poor

Tim

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The charged us an amenity charge and we received nothing extra. Plus the put us in a queen room when i reserved a king room.
Stayed 1 night in Dec 2023
Response from Head Pineapple on Jan 5, 2024
We do our best to be as transparent as possible regarding this fee from the time the reservation is made to check in and out. We apologize if we missed it during your check in process. Our amenity fee includes the following, High speed 30mb Wi-Fi, Streaming service in all our rooms, Unlimited in room coffee and water, Our Afternoon Delights and Bikes. We appreciate your feedback.Warm regards,Rye C-BGeneral Manager

10/10 Excellent

Patti

Traveled with group
Cecil at the front desk was super kind and welcoming. Really enjoyed our stay here at the pineapple 😊
Stayed 1 night in Dec 2023
Response from Head Pineapple on Jan 22, 2024
We're thrilled to hear that you enjoyed so much and we hope to see you again soon! Warm regards, Rye C-BGeneral Manager

10/10 Excellent

Amber, Bellevue

Stayed 1 night in Dec 2023
Response from Head Pineapple on Jan 22, 2024
Thank you for choosing to Staypineapple! We hope to see you again soon! Warm regards, Rye C-BGeneral manager

10/10 Excellent

Greg

Stayed 2 nights in Dec 2023
Response from Head Pineapple on Jan 3, 2024
Thank you for choosing to Staypineapple with us at the University Inn! We hope to see you again in the near future. Warm regards, Rye C-BGeneral Manager

10/10 Excellent

Howard

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Renae on Feb 9, 2024
Thank you so much for choosing to stay at the University Inn Hotel. We're delighted to hear that you had a great experience and really appreciate the 5 star review! We hope you'll choose to StayPineapple again very soon!Sincerely,Renae L. Guest Services Supervisor

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stay
Great one night stay. Felt safe and convenient location for shopping and many dining options close by.
Stayed 1 night in Dec 2023
Response from Head Pineapple on Jan 3, 2024
Thank you for choosing to Staypineapple with us here at the University Inn! We're pleased to hear you enjoyed your recent experience with us and we hope to see you again soon. Warm regards, Rye C-BGeneral Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Head Pineapple on Jan 3, 2024
Thank you for choosing to Staypineapple with us! We hope to have another opportunity to see you again! Sincerely, Rye C-BGeneral Manager

10/10 Excellent

Kate

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Head Pineapple on Dec 24, 2023
Thank you very much for staying with us here at the University Inn! We are so pleased to know that you enjoyed your Staypineapple experience!Rye C-BGeneral Manager

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were looking for a place close to the UW Medical center. 5 minutes away from the Triangle parking garage at the Montlake Facility on Pacific Ave
Stayed 1 night in Dec 2023
Response from Renae L on Jan 31, 2024
Hey Michael, Thank you so much for staying with us at the University Inn. We're very excited to hear that you had a great stay and really appreciate your 5 star review! We hope you choose to StayPineapple with us again very soon!Best regards,Renae LGuest Services Supervisor

6/10 Okay

Steve

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Head Pineapple on Jan 3, 2024
Thank you for choosing to Staypineapple with us at the University Inn, and for providing your valued feedback. We're happy to hear that you enjoyed your recent experience with us. Our sincerest apologies in regards to some of the inconveniences you endured and we hope to see you again. Sincerely, Rye C-BGeneral ManagerStaypineapple - University Inn

10/10 Excellent

connie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property offers discounts for medical purposes if booked directly thru hotel. I was able to be accommodated for that. Great front desk service
Stayed 1 night in Dec 2023
Response from Renae L on Jan 31, 2024
Hey Connie,Thank you so much for choosing to StayPineapple with us at the University Inn. We are overjoyed to hear that you had such a great experience and we were able to accommodate all your needs. We hope you choose to stay with us again soon!Sincerely,Renae L.Guest Services Supervisor

10/10 Excellent

Todd, Portland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is well maintained and University District is a fun area to walk.
Stayed 1 night in Dec 2023
Response from Head Pineapple on Dec 24, 2023
Thank you very much for staying with us here at the University Inn and we are so pleased to know that you enjoyed your stay. Pineapple cookies and warm smiles are here waiting to welcome you back!Sincerely,Rye Cook-Biggert General Manager

10/10 Excellent

Ngan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was easy. They contacted me through texts to prepare with options prior check-in to get things ready for me. I greatly appreciate that. There's a parking fee which is understandable since it's near UW area. The room was so cute and clean. I enjoyed my little short stay. I would come back in the future if I'm in the area.
Stayed 1 night in Dec 2023
Response from Head Pineapple on Dec 24, 2023
Thank you very much for staying with us here at the University Inn! We are so pleased to know that you enjoyed your Staypineapple experience! Thank you for taking the time to write to us and for choosing to Staypineapple. Sincerely, Rye C-BGeneral Manager

10/10 Excellent

judy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place
blankets are too hot for us. Everything else was wonderful.
Stayed 1 night in Dec 2023
Response from Head Pineapple on Dec 24, 2023
Thank you for choosing to Staypineapple with us at the University Inn, and for providing your valued feedback. We're happy to hear that you enjoyed your recent experience with us. Our sincerest apologies in regards to some of the inconveniences you endured and we hope to see you again. Sincerely, Rye Cook-BiggertGeneral ManagerStaypineapple - University Inn

8/10 Good

derrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Head Pineapple on Dec 24, 2023
Thank you for choosing to Staypineapple with us at the University Inn, and for providing your valued feedback. We're happy to hear that you enjoyed your recent experience with us. Sincerely, Rye Cook-BiggertGeneral ManagerStaypineapple - University Inn

6/10 Okay

Ian

Traveled with family
Liked: Cleanliness, room comfort
Thorny pineapple service
Resort fee? For a converted motel? Also, the confusion that pops up with having a sister Pineapple property a block away is one thing, but when a family member is treated rudely by staff in the lobby when there asking to check in is another. It turns out my son was at the wrong hotel. The staff looked up his name, and said he didn’t have a reservation. My son called me, told me he was in the lobby, asked where I was—also the lobby, but at the property we booked. Staff at the real place suggested my son may be at the wrong property. Would have been nice for the other property to suggest this, since it must happen A LOT. Lame customer service.
Stayed 1 night in Dec 2023
Response from V on Dec 18, 2023
We do apologize for any confusion on our end.Each property does have a different name with our other property being the Watertown Hotel, but because they are both in the University District, Expedia automatically adds that to the name at the end of the property name. Each property also has a different address to lessen the confusion.Either way, we do apologize for the confusion and for any mistreatment on our end.

6/10 Okay

Megan

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023
Response from Head Pineapple on Dec 24, 2023
Thank you for choosing to Staypineapple with us at the University Inn, and for providing your valued feedback. We're happy to hear that you enjoyed your recent experience with us. Our sincerest apologies in regards to some of the inconveniences you endured and we hope to see you again. Sincerely, Rye Cook-BiggertGeneral Manager

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Head Pineapple on Dec 24, 2023
Thank you for choosing to Staypineapple! We are delighted to see that you enjoyed your recent Staypineapple experience with us and we hope to see you again! Sincerely, Rye C-BGeneral Manager