Well.... I didn't get murdered
Posted Sep 6, 2016
That's about the best I can say about saying at the Sutton Suites. Our stay started with being informed that early check-in would be an additional $25, cash. I asked if they could just hold our bags until checking, that was also $25 cash. I asked for a shuttle, it wasn't available three out of the four times I asked for it. The one time I lucked out, they happened to be heading down to the ports when I needed a ride downtown, so they dropped me half a dozen blocks away from my destination. It was very nice but they could have taken a couple extra minutes to drop me closer or at a more central location and was strictly done because I happened to coincide with their schedule.
I didn't pay Hilton money and I wasn't expecting Hilton amenities, this place could and would be a perfectly reasonable place to stay if they treated their guests like they were important. Everywhere I went there were posted signs about what you can't do, no food outside the breakfast area, no guests after 8 PM. One day they took our towels when they cleaned the room and didn't restock them.