Ratings based on 864 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
94% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Small rooms, dark...way over priced

Posted Aug 29, 2015
Pros: Staff
Cons: Charge less.
Staff was splendid. Hotel structure was outdated and dark and dreary.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 15, 2015
Pros: Elegant, quiet.
Cons: Free wi-fi and instructions on coffee/tea service which is hidden behind a cabinet.
Expedia booked me here as an alternative to my original booking which became unavailable. It was a giant step up in quality which I appreciated and a pleasant surprise to discover the Artic Club which I would book on my own in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Great location, close to attractions.

Posted Aug 12, 2015
Very helpful staff, called taxis when needed and gave us directions to places we wanted to go. The restaurant was excellent.
4 out of 5
Recommended
for Couples
by A verified traveler from UK

Very convenient for Link Light Rail from airport

Posted Aug 12, 2015
Pros: The 1920's feel was lovely. Warm cookies on arrival.
Cons: Nothing really.
Location: Very close to the waterfront and not too far tothe space needle.
Stayed for 3 nights. We arrived very early but they stored our cases and managed to get us a room way before the 4 o'clock check in. On arrival we noticed a little stain on the sheet which we reported immediately. Within 10 minutes they had changed the entire bed and given us a 50 dollar voucher to use in the restaurant. Then we had a phone call from reception to ask if we were satisfied. Could not fault the service. A bit of traffic noise due to the main road but not unexpected in a city hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from wa state

Downtown, close to everything.

Posted Aug 5, 2015
Restaurant is great, service is excellent. The only thing lacking is a bathroom fan and a lock on the bathroom door.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 29, 2015
Pros: History
Cons: Shuttle service to points of attraction
We were early and they rushed to get our room ready
1 out of 5
by A verified traveler from seattle,wa

Terrible customer service!

Posted Jul 17, 2015
Horrible customer service! Seattle is a beautiful city with many hotel options, there is no reason to stay in a hotel like this one.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 13, 2015
Great location to the market, water front and light link rail. Hotel staff was great and room was comfortable and relaxing after long fun filled days!
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Great helpful staff.

Posted Jul 13, 2015
The staff went out of their way to make our stay fun and relaxing. On Sunday morning I asked a young man which way to go to get to Nordstrom's. Friendly directions and he also told me how long it should take me to walk there. I left the hotel and headed on my way. Then I hear the young man running after me...just to tell me that the store doesn't open till 10am. So sweet and so the extra mile.thank you Artic Club..
5 out of 5
Recommended
for Personal Event
by A verified traveler

Amazing!

Posted Jun 1, 2015 on Hotels
I can't say enough great things about this place! Would go out of my way to stay here again!