Posted Jan 24, 2017
Don't let your trip to El Goucho, the restaurant make you think that the Inn at El Goucho will be just as dreamy, it's more like a nightmare.
To start with, if you are a disabled veteran or disabled person they have NO WAY for you to get in, only 2 STEEP flights of stairs, nor do they have any accommodations for disabled parking, you are required to pay the $40 valet fee, not cool for disabled people! We checked in on a Monday night almost midnight. I called twice on our way to the hotel to ask a question and was put on hold both times, when there was at least 2 people "working" but too busy to attend to the phone. The room is just ok, the bed was a brick. Don't think you will be setting your toiletries on the vanity in the bathroom because there isn't one. You have to unpack it all on the couch, then take what you can hold into the bathroom. The staff was pleasant. I would never stay here again.
Comment from Hotel Management
Jan 30, 2017 by David, Hotel Management
Please accept my sincerest apology for the inconveniences you experienced during your stay. I would be humbled at the opportunity to discuss the experience with you directly.