Ratings based on 1,936 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.9 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Amazing stay!

Posted Aug 30, 2015
I usually am uncomfortable in hotels but the Maxwell was amazing. Very clean and tidy. The beds were phenomenal and very clean. The double duvet was genius. My room had an excellent view of the space needle!! Overall I would be back in a heartbeat!!!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to Seattle Center

Posted Aug 28, 2015
Pros: Clean and in a great location.
Cons: Noise level outside my door was bothersome.
Location: Easy walk to Seattle Center
Great location within easy walking distance to the Seattle Center. About a 30-minute walk to Pike Place Market. The room was comfortable and the bathroom was spotless. Only drawback was the noise level from other travelers staying at the hotel. No problem during the night, but evening time was very noisy. I liked the free parking in a gated garage. I left my car parked there and walked around central Seattle. Stay far away from the hotel restaurant - it's okay for a beer, but the food was awful.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with great customer service.

Posted Aug 26, 2015
Pros: Online
Location: Location is near restaurants and the Seattle Center as well as the Chihuly Garden and Glass and the Gates Foundation.
Walking distance to Seattle Center and many of the tours that start there. Friendly, water and cupcakes when you arrive and a number of seats in the lobby to enjoy while using your phone, resting, reading or eating. The staff went out of their way to help us with directions, extended stay, checking in and checking out.
4 out of 5
Recommended
for Everyone
by A verified traveler from Newark , CA

Hotel in a good location

Posted Aug 25, 2015
The hotel was beautiful, clean and conveniently located to major attractions. My husband, unfortunately was allergic to the sheets and comforter and woke up every night itching/developed contact dermatitis the whole length of our stay. The hotel staff/ management did their best to resolve the situation. Except for my husband, the rest of the family thought the beds were very comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler from california

Excellent location

Posted Aug 21, 2015
We're really satisfied with our stay. They let us check in earlier. We were impressed that the room has wood floors and really clean and spacious. The location can't be beat as it is just a couple of blocks away from the Seattle Center. Will definitely stay here again. Excellent experience altogether.
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Great Stay in Seattle

Posted Aug 20, 2015
Pros: Cleanliness and comfortable beds.
Cons: The view out of our window was of a wall.
Location: Close to the Space Needle. Great, safe location.
The hotel was really clean. Free Parking. The beds were EXTREMELY comfortable. The rooms and bathrooms were large. We had a perfect stay here and would stay again.
3 out of 5
by A verified traveler

Location good

Posted Aug 14, 2015
Pros: Location
Cons: See above comments.
Location: Pacific Northwest Ballet, Space Needle, Chihuly Museum.
The Maxwell is a bare bones hotel: minimal services. Breakfast not always available, lunch not served, limited menu for dinner. Room lock did not work for two days. Ten to Fifteen minute wait for taxi service. Maxwell shuttle service available to one location each day. Cleaning done by mid afternoon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location, service could be improved

Posted Aug 7, 2015
Pros: Great location and nice setting/facilities for the price.
Cons: Staff attentiveness and customer service. Hotel felt understaffed during our stay, and the concierge was absolutely unreliable.
Not much to complain, except a completely unreliable concierge service. Since we were a family of 4 with considerable baggage, we booked long in advance a minivan/shuttle to the train station, but despite checking on it recurrently, it ended up NOT SHOWING UP and we had to improvise and request an alternative vehicle in order to not miss our train. It is the little things like this one that make a difference in what makes a hotel bad, good or great.
5 out of 5
Recommended
for Everyone
by A verified traveler from Arkansas

Great location, beautiful!

Posted Aug 7, 2015
We were upgraded to a beautiful suite with a balcony. The staff was THE BEST! The free parking is a huge plus. The shuttle was so handy and the driver was so nice. Plenty of good restaurants within easy walking distance. Restaurant in the hotel, the pizza place, was not good. Their service was lousy and food was mediocre at best.
5 out of 5
Recommended
for Everyone
by A verified traveler from houston, TX

Nice hotel close to Space Needle

Posted Aug 5, 2015
I love the location. Room is clean. Comfortable beds, love the duvet!