Not worth the money if you plan on using amenties
Posted Nov 4, 2016 on Hotels
Usually I enjoy staying at the W because the amenities are usually nice, the environment is upbeat, and there's general great service. While the room was comfortable, there were several elements that didn't reflect the W brand.
The hotel room view was of a parking garage (see photo) and the cars starting, etc could be heard from inside the room.
The workout room was dirty and overall representing a 1-star level experience. As the attached photos show, there's a punching bag stand without the bag, the gym equipment and floor appears to not have been wiped down in sometime, and the flooring was in very poor condition.
The business center was not available during my stay.
I don't have any plans to return to this W.
Comment from Hotel Management
Nov 7, 2016 by General Manager, Hotel Management
Thank you for staying with us, I am sorry that your expectations where not met on this visit. We appreciate your feedback and will use this to help us improve. Our FIT experience is currently undergoing a few upgrades, including the addition of all new cardio equipment, and we expect this to be completed by next week.