Ratings based on 1,785 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
89% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Nice hotel walking distance to town.

Posted Jul 29, 2016
We found the hotel to be beautiful! My sons enjoyed swimming in the pool. The views are amazing!
5 out of 5
by A verified traveler

Beautiful Hotel

Posted Jul 25, 2016
Pros: Everything. The staff was so helpful and friendly. The happy hour with complementary wine was a bonus. The free yoga classes were awesome.
Location: The location is perfect. We were able to walk just about anywhere we needed to, but the complementary shuttle sure was a plus.
This was a wonderful experience. The staff was so accommodating and friendly. The Hotel was clean and the view was magnificent.
Comment from Hotel Management
by Devin, Hotel Management
Helpful staff, clean rooms, and amazing views... sounds like mission accomplished! Thank you for taking the time to leave us some great feedback.
4 out of 5
by A verified traveler from Maricopa, AZ

Great hotel w/gorgeous rooms & atmosphere!

Posted Jul 23, 2016
Impeccable customer service! The rooms are clean, fresh, comfortable & private. Poolside is relaxing w/infused citrus water & ample towels. Small walk up the driveway to walk up & down the market for food or shopping. Great stay!
Comment from Hotel Management
Jul 25, 2016 by Devin, Hotel Management
Thank you for the review, Angie!
4 out of 5
by A verified traveler from Tucson, AZ

Centrally located

Posted Jul 20, 2016
Pros: The staff! And the carpeting in the hallways - like walking on pillows!
Cons: Coffee maker in the room, better lighting in the bathrooms, the option for a topper on the bed for guests that need a softer bed. :)
Location: Centrally located and on Oak Creek - a beautiful walk to take but be sure to wear walking/hiking shoes. Peaceful.
Since we were here last (11 years ago) the hotel has had a major update done. The staff is still fantastic...every single staff person we came into contact with. Although the room was clean and modern, I wasn't a fan of the bed - it was a bit too hard for me (my husband loved it). The bathroom was updated but small and the fact that the mirror wasn't centered over the sink and the lighting was less than desirable for putting on makeup and doing my hair. I'm also a creature of habit and prefer to make my own coffee in the morning with my own blend. The lack of a coffee maker in my room meant I ordered my coffee from room service. I'm sure it was a good coffee but to me it had a bitter taste. The room service we ordered for breakfast was quickly delivered and amazing! I believe our order came faster than they quoted. We enjoyed walking around the grounds, taking the back pathway to the creek and getting a major workout getting back to the street level (our choice to walk up) to take in the sights of the town. The walk down was much easier! A beautiful place to stay - just a few things that didn't work for me - but definitely worth checking it out.
Comment from Hotel Management
Jul 25, 2016 by Devin, Hotel Management
TJ- Thank you for giving us another shot after 11 long years! Love to hear that we are better than ever... Many Kimpton hotels have gone away from in-room coffee makers due to serving the complimentary coffee bar from the lobby in the morning. Creature of habit? No problem... We have coffee makers standing by that we can deliver to your room. We hope we will be able to welcome you again soon!
5 out of 5
by A verified traveler

Very nice!

Posted Jul 19, 2016
Very nice. Really enjoyed the wine hour each evening. Pool was clean and beautiful. Staff was very courteous. Well located within Sedona. Valet was quick and effortless. Walking path along creek was a nice touch. Not much else to add but this review is making me type more.
Comment from Hotel Management
Jul 25, 2016 by Devin, Hotel Management
Thank you for sharing some great feedback!
5 out of 5
by A verified traveler

Comfortable and everything you need

Posted Jul 16, 2016
Wonderful in one word. Staff was excellent and ready to help
Comment from Hotel Management
Jul 25, 2016 by Devin, Hotel Management
We love it! Thank you for sharing!
5 out of 5
by A verified traveler

Great LocAtion Great Hotel

Posted Jul 14, 2016
Located in town but down a steep hill so far enough away to feel removed.. Rooms were very comfortable, clean , good size. Staff friendly and helpful beautiful pool area.. Great spa. Would defiantly recommend.
Comment from Hotel Management
Jul 25, 2016 by Devin, Hotel Management
5 out of 5! Thank you for sharing your thoughts with the world!
4 out of 5
by A verified traveler from Phoenix

Great Location!!

Posted Jul 11, 2016
Pros: We loved the pool and lounge area, as well as the spa! It was great that coffee was offered in the lobby every morning! Great hotel restaurant!
Cons: Card in room stated hotel had extra items if forgotten and if not they would acquire the item, but ended up making a reluctant trip to Walgreens.
Location: We went on a jeep tour, star gazing tour, and many places to eat nearby!! Shops are in walking distance!
Very pleased with service and friendliness of staff. It was a great place to plan a girls weekend getaway! The views from the hotel were beautiful and a quiet place to relax!!
Comment from Hotel Management
Jul 25, 2016 by Devin, Hotel Management
Thank you for the great review, Nicky! We appreciate the feedback and hope to welcome you again soon.
4 out of 5
by A verified traveler from Ohio

アップタウンに近く便利

Posted Jul 7, 2016
1Fに宿泊した為、2Fを歩くお客様の足音やものを動かすなどの音が少し気になった。それ以外は大変リラックスできるかんきょうであえい、また宿泊したくなる様なホテルです。
Comment from Hotel Management
Jul 22, 2016 by Devin, Hotel Management
Thank you for staying with us! I apologize for the noisy neighbors above... We hope to be able to welcome you back in the future and ensure a much more quiet return.
4 out of 5
by A verified traveler from philadelphia

very nice , clean , near everything!

Posted Jun 24, 2016
Arrived early and were given access to the Spa which was beautiful and clean. Our room was very small but new and clean as well. The hotel staff was extremely helpful and when they found out we were going in a jeep tour in the AM they called them and had them come get us at the hotel. There was a complimentary glass of wine and snacks in the lobby in the evening. The pool and games were very enjoyable as well with a killer view.
Comment from Hotel Management
Jun 26, 2016 by Devin, Hotel Management
Thank you for taking the time to share your experience with the world! Always great to hear our staff went out of their way to assist. We hope to see you again in the future!