Ratings based on 1,337 Verified Reviews

4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Elk Grove, CA

Staff friendly and knowledgeable.

Posted Apr 17, 2017
Front office staff provided information that made our stay memorable.
Comment from Hotel Management
Apr 19, 2017 by Amanda, Hotel Management
I am delighted to hear how well our staff treated you. They love to help our guests get the most out of their stay. Thank you for staying with us, we hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice

Posted Apr 17, 2017
Very nice hotel. No issues at all. Room was clean and very nice. Views were beautiful.
Comment from Hotel Management
Apr 17, 2017 by Amanda, Hotel Management
I am so glad to see your stay was so pleasant! Thank you for being our guests, we hope you'll join us again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nestled in the red rocks of Sedona

Posted Apr 14, 2017
Loved the outdoor patios and fire pits. Nice breakfast.
Comment from Hotel Management
Apr 14, 2017 by Amanda, Hotel Management
I am so glad you enjoyed our breakfast room, and those amazing terraces! Thank you for being our guests, we hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Minnesota

Nice hotel with a beautiful view!

Posted Apr 8, 2017
Pros: I really liked the view and the pool. The deck outside our room provided an awesome spot to sit outdoors and enjoy Sedona.
Location: Location was OK. Great walking trails very close and minutes from the down town are area.
We enjoyed the views, the pool and the the fabulous breakfast. Beds were comfy and the bathroom was well stocked.
Comment from Hotel Management
Apr 8, 2017 by Amanda, Hotel Management
I am delighted to hear how comfortable you felt during your stay with us. I am further glad to hear you got to take advantage of those amazing terrace views! Thank you so much for being our guests, we hope you'll come visit again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Albuquerque, NM

Perfect location for hiking and sightseeing

Posted Apr 8, 2017
Pros: The location. Mariposa restaurant, 1 mile away was a great experience. And many, many other restaurants near by.
Location: There are over 135 hikes in area. So much to figure out. We went to Red Rocks State Park; Eagles Nest hike was 2 miles and had a great 360 degree view
The hotel room was clean and beds were very comfortable. This is the first time I've ever had a front entrance door and a back door which led out to the terrace. Fire pits and very comfy chairs overlooking gorgeous views of the Red Rocks. Surprisingly, the breakfast was pretty decent. Scrambled eggs, sausages (pork and turkey), seasoned potatoes were the hot items. Biscuits and gravy the last day. A make your own pancakes was also an option. Breads, hard cooked egs, a yogurt machine (never saw one before), oatmeal and a nice variety of toppings for yogurt or oatmeal. And the coffee was GOOD! The ladies working behind the counter did a great job of keeping things filled and the dining area cleaned. Id you stay here on Airport Road... be sure to drive up to the top of Airport Road (opposite side of road) for a tremendous sunset view (parking is $3.00)
Comment from Hotel Management
Apr 8, 2017 by Amanda, Hotel Management
I am so glad to hear you were impressed with us, and enjoyed our breakfast! We try to provide lots of great options to suit a variety of tastes. It's great to know that you were able to get out and see a lot of what Sedona has to offer. Thank you for being our guests, we hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Bath

Good hotel

Posted Apr 8, 2017
Pros: Rooms
Cons: Pool and breakfast
Room was good, beds comfortable. Pool small and inclusive breakfast basic.
Comment from Hotel Management
Apr 8, 2017 by Amanda, Hotel Management
I am glad to hear you enjoyed your room, and that the beds were comfortable. We love to make everyone feel comfortable. I am sorry to hear you weren't pleased with the pool or breakfast. We are always looking for ways to improve, and would welcome your suggestions. Thank you for being our guests, we hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from phoenix

Very good hotell

Posted Apr 4, 2017
We have stayed at a number of Sedona hotels and this one hits the mark on many counts. The location is superb – close to everything but not in the busy section of town. The rooms are comfortable, the staff is helpful, they offer a very good breakfast, and the patio fire pits terrific to lounge in and stargaze
Comment from Hotel Management
Apr 5, 2017 by Amanda, Hotel Management
I'm so glad you got to get out and enjoy the views on those terraces! They really are perfect for stargazing, too. Thank you for being our guests, we hope to see you again soon!
3 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful view.

Posted Mar 30, 2017
Comfortable and clean. Great location and fantastic views!
Comment from Hotel Management
Mar 31, 2017 by amanda, Hotel Management
I am so glad you enjoyed your time in Sedona! Thank you for being our guests, we hope to see you again soon! Amanda Baker Guest Relations
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago area

Sedona visit

Posted Mar 20, 2017
Beautiful location for the views, scenery. Nestled back off from the highway, so quiet, private. It is on 3 levels with no elevators. If you are in for a workout to get anything, ice vending, then it is for you. It appears to have been an older facility that BW took up. There are a number of updating that could be done. It was nice and the staff were all polite and friendly, just wasn't expecting uphill walks to get anywhere.
Comment from Hotel Management
Mar 27, 2017 by Amanda, Hotel Management
Thank you for taking the time to share your opinion with future travelers. Alas, the architects of the hotel decided against an elevator. The rooms can all be reached without using stairs; we have graded sidewalks all over the property. If walking is an issue, we ask that guests call the hotel directly to discuss their needs. We can then customize a room that suits you perfectly. I apologize for the inconvenience you endured. Thank you for your kind compliments for our staff, they work hard to make everyone feel at home. Thank you for being our guests, we hope to see you again soon! Amanda Baker Guest Relations
4 out of 5
Recommended
for Everyone
by A verified traveler from Spokane, WA

First visit to Sedona

Posted Mar 18, 2017
Pros: Location, setting
This was our first visit to Sedona, on our way to the Grand Canyon. The hotel is located in a beautiful spot. The view was amazing from our window or the terrace out in front of our room. The hotel was clean and staffed with friendly, helpful people. We would definitely return.
Comment from Hotel Management
Mar 27, 2017 by Amanda, Hotel Management
Thank you for your kind compliments for our hotel and staff. I am so glad to hear you enjoyed your stay, please come see us again soon! Amanda Baker Guest Relations