Ratings based on 114 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
83% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Comfy hotel

Posted Sep 30, 2016
Pros: Hotel staff, hot drinks and breakfast.
Cons: The bed was too soft for me.
Location: The hotel is near the town proper, which is a big convenience. It is near shops and restaurants.
I like my over all stay, the staff were accommodating and helpful. I also liked it that the hotel has hot drinks available at the lobby readily at my convenience and for free. I'm a coffee drinker and likes a warm cup of tea before bedtime.
3 out of 5
by A verified traveler

Not so helpful

Posted Sep 26, 2016
Got 4 rooms and put them all in one name when my friends got there Deana would not let them check in... I called to try to help things out .She didn't try to help out at all we called Expedia and did it ourselves no thanks to Deana very rude and unhelpful won't ever use this hotel again
5 out of 5
by A verified traveler from Ajo, AZ

Nice Hotel

Posted Sep 20, 2016
Pros: Just the fact that it was very clean and comfortable.
Cons: Nothing that I can think of.
Location: Of course, it was close to the freeway but it was also close to the historic part of town.
The room was very clean and spacious and the bed was very comfortable. It was very quiet also. We would definitely recommend this hotel. The continental breakfast was outstanding. There was a lot to choose from.
3 out of 5
by A verified traveler

Not the worst and definitely not the best

Posted Sep 20, 2016
Pros: Breakfast was a bit above average
Cons: Definitely needs updating. Very tired and dated furnishings.
Location: Closest hotel to Sedona that we could find with short notice.
Very average hotel. Staff very nice. Cleanliness left something to be desired. There was feces on toilet seat but after a call to front desk,they made it right. Not the worst and definitely not the best
4 out of 5
by A verified traveler from Southern Utah

Great rate, Awesome breakfast!

Posted Sep 14, 2016
Pros: Easy to get to after freeway exit. Clean room, GREAT breakfast!
Cons: Hallway carpet starting to show its age.
Location: Close to the freeway and the town of Camp Verde.
This hotel is easy to get to, on and off the freeway, is clean, staff is friendly and helpful! Room was quiet and clean. THe best part was the breakfast in the morning. Great variety and a very helpful attendant to assist when needed. This is our second time staying here and will probably make this our hotel of choice in Camp Verde.
5 out of 5
by A verified traveler from TX

Nice hotel a short distance from Grand Canyon.

Posted Aug 14, 2016
Hotel is strategically located a short distance from the Grand Canyon. Helps to get a head start going back through Phoenix. Great staff and facilities. Chantal was very helpful at checkin. Breakfast was top notch. Rooms have been kept in excellent condition and the house keeping staff should be commended for presenting rooms that are very clean.
Comment from Hotel Management
Sep 7, 2016 by Jolene, Hotel Management
Dear Jack, Thank you for taking the time to leave us your feedback. I'm happy you enjoyed our clean rooms, great breakfast and friendly staff. We hope to see you again soon. Sincerely, Jolene Moya, GM
3 out of 5
by A verified traveler

Bad choice

Posted Jul 22, 2016
Could not use the pool or hot tub hundreds of bees everywhere shower wasn't cleaned coffee pot still had grounds from previous guest
Comment from Hotel Management
Sep 7, 2016 by Jolene, Hotel Management
Dear guest, Thank you for taking the time to leave us your feedback. I would like to apologize for failing to exceed your expectations. We worked diligently over the summer to handle the bee issue. In the future should you ever have any issues please report immediately to the front desk so we can rectify for you. We do hope you will give us another chance to show you excellent customer service Sincerely, Jolene Moya, GM
4 out of 5
by A verified traveler from phoenix

Posted Jun 30, 2016
Nice clean and comfortable lots of parking . Great staff
Comment from Hotel Management
Sep 7, 2016 by Jolene, Hotel Management
Dear Myke, Thank you for taking the time to leave us your feedback. I'm happy you enjoyed our clean, comfortable rooms and great staff. We hope to see you again soon. Sincerely, Jolene Moya, GM
4 out of 5
by A verified traveler from Phoenix

Great location, near fast food, just off of I-17,

Posted Jun 24, 2016
Pros: Location
Location: Ft. Verde, museums, Cliff Castle casino, Montezuma's Castle, Montezuma's Well, Tuzigoot, Verde Canyon Railroad scenic train ride, antiques in Cottonwo
Central to many tourist attractions. Great location. Breakfast was extremely good with more than adequate choices and tasty. Desk staff not very knowledgeable about local activities or attractions.
Comment from Hotel Management
Sep 7, 2016 by Jolene , Hotel Management
Dear Kathy and Daniel, Thank you for taking the time to leave us your feedback. I'm happy you enjoyed our great location and we hope to see you again soon. Sincerely, Jolene Moya, GM
4 out of 5
by A verified traveler

Posted Jun 4, 2016
It was nice to have a microwave and refrigerator in the room. The a/c unit worked well.