Hiking

Reviews of Holiday Inn Express Sedona, an IHG Hotel

2.5 out of 5
Holiday Inn Express Sedona, an IHG Hotel
6176 Highway 179, Sedona, AZ

Reviews

8.6

Excellent

Rating 10 - Excellent. 537 out of 1000 reviews" "
Rating 8 - Good. 291 out of 1000 reviews" "
Rating 6 - Okay. 89 out of 1000 reviews" "
Rating 4 - Poor. 49 out of 1000 reviews" "
Rating 2 - Terrible. 34 out of 1000 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Adriana

Traveled with family
Disliked: Property conditions & facilities
The area where its located
Stayed 1 night in Mar 2024

10/10 Excellent

james

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy place to find on the main drag
Stayed 5 nights in Feb 2024
Response from General Manager on Mar 13, 2024
Thank you!

8/10 Good

Monique

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for three nights. Hotel was clean, quiet and had a great breakfast. Only negative was the $15/night parking fee!!
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 13, 2024
Thank you for your kind words! We are so happy you enjoyed your stay. We also do our best to remain price competitive and will take your comments into consideration.

6/10 Okay

James

Traveled with partner
We booked a king size bed and they gave us a full size? They said there was nothing they could do?? They didn’t appear to care at all?
Stayed 1 night in Feb 2024
Response from Travis on Mar 2, 2024
Hello James, My apologies about the inconvenient situation, but you originally did book a Queen bed which is the room type we gave you. We would typically be happy to upgrade you for free to a King room as you requested, however we were sold out of King rooms on that night and therefore could only offer you the room type that was originally booked.

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness
Decent hotel. The bed was comfortable. The paint was odd, it was royal blue in the room. I would stay there again.
Stayed 1 night in Feb 2024
Response from General Manager on Mar 13, 2024
Thank you for your kind words! Our blue is the Holiday Inn Express Formula Blue; a standard across our brands. Can't wait to welcome you back.

10/10 Excellent

Maria Venus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area.
Stayed 1 night in Feb 2024
Response from General Manager on Mar 13, 2024
Thank you!

10/10 Excellent

Richard

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check in staff was very helpful and accommodating!
Stayed 1 night in Feb 2024
Response from General Manager on Mar 13, 2024
Thank you! We will let them know.

8/10 Good

melanie

Liked: Cleanliness
Stayed 3 nights in Feb 2024
Response from General Manager on Mar 13, 2024
Thank you!

6/10 Okay

Marguerite

Stayed 3 nights in Feb 2024
Response from General Manager on Mar 13, 2024
Thank you for reviewing your stay. If you could provide a little more information, we would be happy to help!

10/10 Excellent

Liane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Bell Rock for hiking. Included breakfast is hardy, hot and plentiful. Rooms good size for 3 adults.
Stayed 1 night in Feb 2024
Response from General Manager on Mar 13, 2024
We are happy to hear you enjoyed easy access to our hiking trails!

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is so nice. The view is incredible.
Stayed 1 night in Feb 2024
Response from General Manager on Mar 13, 2024
Thank you!

10/10 Excellent

Ann, Morrisonville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great
Stayed 1 night in Nov 2023

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast! Clean area around Hotel. Nice room.
Stayed 2 nights in Feb 2024
Response from General Manager on Mar 13, 2024
Thank you!

10/10 Excellent

Jindong, Gainesville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, clean, friendly, excellent continental breakfast. only drawback was the table lamp with weird design, not able to provide adequate lighting. otherwise, no complains.
Stayed 1 night in Feb 2024
Response from General Manager on Mar 13, 2024
Thank you for your kind words about our team, breakfast and location! We'll take a look to see how we can potentially update the lighting in the rooms.

10/10 Excellent

Tyler, Warren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful are room was clean, staff was friendly. I watched a male staff member every morning scrubbing and cleaning the breakfast area religiously. Breakfast was excellent each day too.
Stayed 4 nights in Jan 2024

10/10 Excellent

Celina, Sun City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Sedona.
Stayed 2 nights in Jan 2024

10/10 Excellent

marieta

Liked: Cleanliness, property conditions & facilities
Friendly people and clean environment
Stayed 1 night in Jan 2024

10/10 Excellent

Pilar

Clean and convenient

10/10 Excellent

Yee

Traveled with partner
Liked: Cleanliness, amenities
Stayed 1 night in Jan 2024

10/10 Excellent

Wahyu

Stayed 3 nights in Jan 2024

8/10 Good

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities
The lighting in the room is off-full, it does not provide good light to see or to read by.
Stayed 3 nights in Jan 2024

10/10 Excellent

Lizzeth

Liked: Cleanliness, staff & service, property conditions & facilities
This property is conveniently located. Trails are walking distance from the hotel as well as restaurants, gas stations and other stores. Breakfast is included. You have different options from eggs, bacon, sausage, bagels, biscuits, fruits, grits, pancakes, yogurt, milk, juices, coffee and teas. The only downsize is the parking fee $15 per day.
Stayed 3 nights in Dec 2023

10/10 Excellent

Antony Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Christina

Stayed 1 night in Dec 2023

10/10 Excellent

Terrence

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was professional, accommodating and friendly.
Stayed 3 nights in Dec 2023

10/10 Excellent

Angelina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
i always stay at holiday inns we love the breakfast, pool, and all the staff are always helpful and courteous we have a few hotels close to our event we purposely drove the extra mile to stay at the holiday inn
Stayed 1 night in Dec 2023

10/10 Excellent

Rene M

Traveled with partner
Liked: Amenities
The location is perfect and the Hotel is quiet
Stayed 1 night in Dec 2023

10/10 Excellent

Bryan

Stayed 4 nights in Nov 2023

10/10 Excellent

Barry

Traveled with family
Liked: Cleanliness, staff & service, amenities
Did not realize that I had to pay $15 for parking
Stayed 1 night in Nov 2023

10/10 Excellent

Cristina

Stayed 1 night in Nov 2023

8/10 Good

Joanne

Traveled with partner
Everything was in good order. The only complaint we had was the last full day we were there no one came to our room to take care of towels, trash etc. we had to go to front desk to get fresh towels and take care of trash ourselves.
Stayed 6 nights in Nov 2023

8/10 Good

Tracy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was fine. However, we were not told about the $15.95 per day parking fee and the $25.00 security deposit. There was a lack of communication.
Stayed 3 nights in Nov 2023

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THEY NEED 2 CHARGING STATIONS FOR ELECTRIC CARS
Stayed 3 nights in Nov 2023

10/10 Excellent

Desiree

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect weekend getaway
We came up for the weekend and it was a wonderful experience. The hotel was clean and the beds were very comfortable. There was a hiking trail within walking distance and plenty of good places to eat. Hotel staff was also very friendly.
Stayed 2 nights in Nov 2023

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Highly recommend
Stayed 3 nights in Nov 2023

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel for a good price
Stayed 1 night in Nov 2023

6/10 Okay

Nancy

Liked: Cleanliness
Stayed 3 nights in Oct 2023

10/10 Excellent

Maureen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
The property was clean, comfortable and an easy drive to downtown Sedona.
Stayed 1 night in Nov 2023

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! Very clean, super comfortable beds and friendly staff. The breakfast smelled amazing and tasted great. Pleasantly surprised it was very good as most hotel breakfasts tend to be blah. Hot tub felt great after a long hike and walkable to a few restaurants. Perfect hotel for a stay in Sedona and will be back! Highly recommend for the value and overall stay.
Stayed 1 night in Nov 2023

8/10 Good

Avery

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very close to Sedona. Downside is paying the daily fee for parking $15/day.
Stayed 3 nights in Nov 2023

10/10 Excellent

Linda

Traveled with group
Liked: Amenities
Friendly staff, good free breakfast, small snack shop
Stayed 4 nights in Oct 2023

10/10 Excellent

Peter

Traveled with family
Great location, nice views of the red rocks and many good places to eat within walking distance. Front desk friendly and helpful.
Stayed 1 night in Oct 2023

8/10 Good

Laurie

Liked: Cleanliness
Stayed 1 night in Oct 2023

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for our 2 day trip
Stayed 2 nights in Oct 2023

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Met all expectations.
Stayed 3 nights in Oct 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Albert de la

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was fine. The location was not great. It is far from everything.
Stayed 3 nights in Oct 2023
Response from General Manager on Oct 16, 2023
We are happy to hear you enjoyed the hotel itself. Our hotel is in the quieter 'Oak Creek' neighborhood of Sedona, 15 minutes from downtown Sedona.

6/10 Okay

Stephen, Las Vegas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Promised pancakes and bacon on the website but no bacon and the pancake machine was broken. Super thin walls so you could hear the snoring from rooms next door. Otherwise it was fine. Great location and friendly staff at check in. Very clean.
Stayed 3 nights in Oct 2023
Response from General Manager on Oct 16, 2023
Thank you for taking the time to review your stay. We are happy to hear you enjoyed our location and top notch team. We've reviewed your comments with the breakfast team to ensure bacon is served and have also serviced our pancake machine to ensure it works in the future.

10/10 Excellent

don, Shelbyville

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff
Stayed 1 night in Oct 2023
Response from General Manager on Oct 16, 2023
Thank you!