Ratings based on 238 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
62% of guests recommend
3.5 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from Tucson AZ

Needs improvement

Posted Aug 3, 2016
Pros: Very nice people and quiet location
Cons: All the room facilities need to be updated. The hotel has good features, but and update is very badly need.
Location: Close and quick access to Jerome, Clarkdale and Sedona. Downtown cottonwood was close and very enjoyable. Location was great.
The staff, location and parking area are very good. The hotel facilities do need to be improved. The chairs were stained, the table was sticky, the vanity lights were bare light bulbs, the toilet paper dispenser was broken and it smelled like the room had been smoked in. When I first entered the room, it was extremely stuffy and I opened the window to air it out and the window had no screen and it barely opened. The entry door was sticking and had to push very hard to push it open.
Comment from Hotel Management
Aug 9, 2016 by KB, Hotel Management
Thank you for the review. We appreciate your honesty. The owner is hoping to remodel later this year.
4 out of 5
by A verified traveler from C

Quiet stay

Posted Jul 22, 2016
Restaurants near by. Pool was clean. Our king size room was perfect.
Comment from Hotel Management
Aug 9, 2016 by GM, Hotel Management
Thank you
5 out of 5
by A verified traveler

Very clean great breakfast!

Posted Jul 19, 2016
We came in very late and the desk clerk was expecting us which made our check in time less than 5 minutes; that's a huge deal when you're tired from being on the road! Our room was ready and exceptionally clean! I would certainly recommend Quality Inn of Cottonwood to my friends and stay there again!
Comment from Hotel Management
Jul 21, 2016 by Kevin, Hotel Management
Thank you for leaving a review. I'm so glad your check in process was quick and easy and that you had a good stay. We hope to see you again!
4 out of 5
by A verified traveler

Nice hotel that's better than I expected.

Posted May 24, 2016
The hotel was nice, reasonably clean and quite. The room was big. The staff was helpful on local places to eat and local sites.
Comment from Hotel Management
Jun 2, 2016 by Katrina, Hotel Management
Thank you so much for taking the time to leave feedback. We appreciate it and hope to see you again!
2 out of 5
by A verified traveler

Not again?!

Posted May 16, 2016 on Hotels
The bed was one of the super cheap mattresses so we left early since our sleep night was so poor.
Comment from Hotel Management
Jun 2, 2016 by Katrina, Hotel Management
Thank you for leaving us feedback. I am sorry to see that you didn't get a good nights sleep on our beds and had to cut your visit short.
5 out of 5
by Jan

Posted May 15, 2016 on Hotels
our stay was relaxing, safe and very comfortable. Room was very clean and quiet
Comment from Hotel Management
Jun 2, 2016 by Katrina, Hotel Management
Thank you for leaving us a review. I am happy to see you had a good stay. We hope you will come back in the future.
2 out of 5
by A verified traveler

Needs updating.

Posted May 9, 2016 on Hotels
We stayed here with family to celebrate my father-in-laws 70th birthday. The hotel is in need of updating. Outdated furniture, old bedspreads, tile is coming up in the bathroom. The lamps are missing the knobs to turn them on. Was not a nice place. Very disappointed.
Comment from Hotel Management
Jun 2, 2016 by Katrina, Hotel Management
Thank you for leaving us a review on your stay. Our owner is planning on doing updating on furniture, carpet and so on here in the next few months. We do hope that you will give us another chance in the future.
4 out of 5
by A verified traveler

Posted May 2, 2016 on Hotels
We needed a wheelchair accessible room. They only have one but it was very good
Comment from Hotel Management
Jun 2, 2016 by Katrina, Hotel Management
Thank you for taking the time to leave a review on the motel. I am glad you had a good stay. We hope to see you again.
5 out of 5
by Dawn

Posted May 1, 2016 on Hotels
Comment from Hotel Management
Jun 2, 2016 by Katrina, Hotel Management
Thank you!
3 out of 5
by A verified traveler from Michigan

Posted Apr 23, 2016 on Orbitz
staff was wonderful, I was disappointed with pool.I have stayed in nicer, but all and all pretty good.
Comment from Hotel Management
Apr 25, 2016 by Katrina, Hotel Management
Thank you for leaving us a review. I am happy to see that our staff was good and helpful for you during your stay. I am very sorry our pool was disappointing for you. We do hope to see you again.