Went to celebrate our 20th wedding anniversary. Received the absolute worst room available. A view of the highway and a daily 5am wake up call due to traffic noise. Was told the basic lie every resort tells, "were booked to capacity".
WILL NEVER STAY THERE AGAIN.
Comment from Hotel Management
Oct 19, 2016 by Sedon Summit Resort , Hotel Management
While we value all feedback from guests we would like to take an opportunity to address your less than memorable stay. We do our best to provide the vacation experience our guests’ desire; however, this is based on availability. Our management team does everything within their power to accommodate all, according to their preference. Our hope is to service you again in the future but if this is not the case we wish you the best on your next vacation experience.