Ratings based on 416 Verified Reviews

4.3 out of 5
90% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 17, 2017
Check in was quick. Very courteous staff. Enjoyed location in West Sedona.. Would stay there again.
Comment from Hotel Management
Jan 17, 2017 by Joe Jones - GM, Hotel Management
Hello, Thank you ever so much for your kind words! We are very happy that you enjoyed your stay here at The Southwest Inn. We certainly hope to see you back soon. Regards, Joe Jones General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Sedona at Your Fingertips

Posted Jan 16, 2017
I chose Southwest Inn of Sedona because it was on the south side of town, away from the congestion and hustle of the uptown area. The Inn is very comfortable and convenient to anything you could possibly need. The staff was friendly yet professional and did everything possible to make sure my stay was perfect. I will stay here next time I visit Sedona for sure.
Comment from Hotel Management
Jan 17, 2017 by Joe Jones - GM, Hotel Management
Hello, We truly appreciate you very kind remarks regarding your stay with us. Positive feedback like yours really lets us know that we are doing well. Thank you again, Joe Jones General Manager
5 out of 5
Recommended
for Couples
by A verified traveler from Tucson

Romantic getaway

Posted Jan 8, 2017
The fireplace and tub were wonderful. Very nice breakfast and staff. The only downsides were the lack of insulation between first and second floors and difficulty controlling the air temperature in spite of the individual units. Convenient to Sedona attractions yet in a quiet area. Highly recommend.
Comment from Hotel Management
Jan 10, 2017 by Joe Jones - GM, Hotel Management
Hello Sharon, Thank you so much for posting such kind words regarding our property and your stay here in Sedona. It is exciting to hear when guests recommend our property to others. We hope to see you again! Regards, Joe Jones General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix,Az

Very cute hotel

Posted Dec 30, 2016
Very cute hotel. Very cozy with a great view. Rustic and quaint.
Comment from Hotel Management
Dec 31, 2016 by Joe Jones - GM, Hotel Management
Hello Rachel, Thank you so much for providing us with your great feedback. We know you have many choices and we truly appreciate you choosing to stay with us. Best Wishes, Joe Jones General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 26, 2016
The breakfast was average. The waffles were lacking in flavor. Not a very wide selection of breakfast foods.
Comment from Hotel Management
Dec 29, 2016 by Joe Jones - GM, Hotel Management
Hello, Thank you for taking the time to provide feedback for us. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Warmest Regards, Joe Jones General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 22, 2016
Wonderful room, great breakfast, fab spa bath, thoroughly enjoyed our stay.
Comment from Hotel Management
Dec 27, 2016 by Joe Jones - GM, Hotel Management
Hello, We deeply appreciate your very positive review of our hotel- Southwest Inn at Sedona. We are very pleased that you got to enjoy many favorite aspects of what we have to offer. We are pleased to hear that you loved the room decor, our breakfast and our in room spa baths. It was a pleasure to have you as one of our guests and hope to have the same opportunity often in the future. We appreciate your kind words about our staff and how you enjoyed your visit. Best Wishes, Joe Jones General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Prescott AZ

Posted Dec 12, 2016
Pros: Very comfortable, cozy room with a fireplace and red rock views.
Cons: The need to buy a new toaster for their nice breakfast.
Location: Well located with easy access to many things to do.
Staff was very friendly. Room was ready on time. They serve a very nice breakfast with real dishes.
Comment from Hotel Management
Dec 13, 2016 by Joe Jones - GM, Hotel Management
Hello Stephanie, Thank you ever so much for your very kind and thoughtful words. We absolutely love to hear positive feedback like yours! Sorry about the toaster. We are definitely getting a new one. We hope to see you again in the future! Sincerely, Joe Jones General Manager
3 out of 5
by A verified traveler from O

Not bad

Posted Dec 11, 2016
I don't recommend pool out of order and breakfast wasn't good and ....,
Comment from Hotel Management
Dec 13, 2016 by Joe Jones - GM, Hotel Management
Hello, We are very sorry you did not thoroughly enjoy your stay with us. I am not quite sure when you stayed with us, however our pool is not out of order but is not heated in the winter. It is heated seasonally. A few weeks ago we had our spa redone. Perhaps, you stayed then. We are very appreciative of your feedback. This helps us better understand where our attention needs to be focused. Warmest Regards, Joe Jones General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 3, 2016
Very knowledgable and helpful staff:). A pleasure to stay here. Close to everything. Comfortable and clean.
Comment from Hotel Management
Dec 3, 2016 by Joe Jones - GM, Hotel Management
Hello, We really appreciate your kind remarks! I will pass along your praise to our entire staff. It is exciting to hear that we are doing a great job. We hope to see you again! Sincerely, Joe Jones General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Sedona break

Posted Nov 30, 2016
Pleasant hotel with nice colors in the room & a chimney, good breakfast Sedona is always a wonderful place to spend time Amazing red mountains around & Sedona zen spirit are always there
Comment from Hotel Management
Nov 30, 2016 by Joe Jones - GM, Hotel Management
Hello Catherine, Thank you so much for your positive comments. It is always a joy to hear good feedback like this from our amazing hotel guests! Best Wishes, Joe Jones General Manager