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Response from - The Tavern Hotel Team on Apr 8, 2024
Thank you, Nicole!
2/10 Terrible
LISA
Traveled with family
Apr 6, 2024
Disliked: Staff & service
We had 2 complaints at the property due to noise it was my mothers 91st Bday and we wanted a day of shopping and queit time. The person above us was totally nconsiderate Made 2 complaints with property 4pm and 11:30 pm than again in the morning their response was "sorry," we checked and women has a very heavy foot, what can we do!!! Needless to say we will never stay there again. It seems like they side with the person creating the problem. Very disappointed in their attitude towards guests.
LISA
Stayed 1 night in Apr 2024
Response from The Tavern Hotel Team on Apr 7, 2024
Hello Lisa,We are sorry to hear your stay was not enjoyable. We understand you had spoken with multiple managers concerning your experience. Unfortunately, there is only so much that can be done when a noise complaint relates to someone walking in their own room. We do our best to accommodate noise sensitivity and always welcome requests upon booking as to possible location preferences.
Beautiful hotel. Rooms are tastefully decorated and very clean. Bed was comfortable.
We will stay here again.
Steven
Stayed 1 night in Apr 2024
Response from The Tavern Hotel Team on Apr 6, 2024
Thank you, Steven! We were sorry that we couldn't have you two with us for a longer stay, but we look forward to seeing you again in the future. We are so happy you enjoyed the hotel!
The rooms are decorated so beautifully. It was nice to have a refrigerator, wine glasses and a bottle opener. Front desk and staff were friendly and helpful. We could park and walk to restaurants, stores, and wine tastings. The outdoor patio and firepit were nice..
Mary
Stayed 2 nights in Mar 2024
Response from The Tavern Hotel Team on Apr 6, 2024
Hello Mary, Thank you for taking the time to share your experience! We at The Tavern Hotel believe it is all in the details to make your stay a memorable one! We look forward to seeing you again in the future!
The Tavern was amazing! When we stepped in the foyer I immediately knew this was going to be three nights I will always remember. It was beautifully decorated, and every feature of the room was carefully designed for our comfort. The Tavern and the restaurants owned by them are beyond my words to describe. The food was beautifully presented, perfectly prepared, fairly priced and absolutely delicious. We will definitely return again and again!
Carolyn
Stayed 3 nights in Mar 2024
Response from - The Tavern Hotel Team on Apr 1, 2024
Thank you Carolyn! We are honored to have been the place that fostered wonderful memories for you and your family! The food culture in Old Town Cottonwood is like no other! We look forward to seeing you again in the future!
We loved our room and the the hotel BUT we were on the bottom fooor and all we heard all day and night were people walking around and could not relax or sleep.
Nichole
Stayed 2 nights in Mar 2024
Response from - The Tavern Hotel Team on Apr 1, 2024
Thank you for taking the time to share your experience Nichole. Your comfort and relaxation is very important to us and front desk staff is available to assist 24 hours. We hope to welcome you again for an even better experience!
We liked the location and the quality of the room and entire facility. Eating options were great.
The only, very minor, recommendation would be a fan in the bathroom and a hand-held spray nozzle in the shower.
Dann
Stayed 1 night in Mar 2024
Response from - The Tavern Hotel Team on Apr 1, 2024
Thank you Dann! The fans in our bathrooms are like ninjas, you cannot hear them, but they are there! We are so happy you enjoyed your stay at The Tavern Hotel!
The property was a cute, well maintained hotel with an excellent location to the shops and restaurants downtown. The only thing that could be improved on is the toilet paper and Kleenex's in the room. They were not soft and very thin,
Aaron
Stayed 1 night in Mar 2024
Response from - The Tavern Hotel Team on Apr 1, 2024
Thank you for sharing your experience Aaron! We are pleased to hear you enjoyed our property and beautiful Old Town Cottonwood. We have taken note of your feedback and look forward to having the four of you with us again in the future!
Great place to stay in old town cotton wood. Would stay here again
Crystal
Stayed 2 nights in Mar 2024
Response from - The Tavern Hotel Team on Apr 1, 2024
Thank you Crystal! We look forward to you staying with us again in the future!
6/10 Okay
Jenny, Gilbert
Traveled with partner
Mar 23, 2024
Liked: Cleanliness, staff & service, amenities
The breakfast is not really included, they give you a $5 off voucher to use at Crema. Checkin and out was easy. The location is perfect. I did not like that our back patio faced a dilapidated home with weeds, the view was not something I would want to spend time looking at. Kinda disappointed in that.
Jenny
Stayed 1 night in Mar 2024
Response from -The Tavern Hotel Team on Apr 1, 2024
We are happy to hear that you enjoyed our central location to dining, shops, and wine tasting! We do apologize if there was any miscommunication regarding our breakfast options. Our complimentary continental breakfast includes orange juice or a locally roasted coffee and a fresh baked pastry at Crema Craft Kitchen and Bar. Alternatively, you can receive 5 anything on their menu of your choosing. We would be more than happy to receive any location requests you may have for future stays with us, and we will do our best to accommodate! We hope to see you again in the future for an even better stay!
The Tavern is a beautifully-designed, well-kept unique property. Their rooms are classy, comfortable, and well-stocked (e.g. extra blankets, coffee, even wine glasses!), and their staff are as professional and kind as they come. It was the best stay of our trip!
Charla
Stayed 1 night in Mar 2024
Response from -The Tavern Hotel Team on Apr 1, 2024
Thank you Charla! We are happy that you enjoyed the touches and care we put into each and every one of our spaces! We will let our staff know you enjoyed the service they provided. We look forward to having you two again for another memorable trip!
Loved the decor. The room was tastefully decorated, very clean, and roomy.
Reid
Stayed 2 nights in Mar 2024
Response from -The Tavern Hotel Team on Apr 1, 2024
It was our pleasure having you Ried! Our hotel is kept at the highest standard with your comfort in mind! We look forward to seeing you again in the future!
We were looking for a last minute place to stay and The Tavern could not have been a better pick! It’s a very cute boutique hotel in a great area.
Kristen
Stayed 1 night in Mar 2024
Response from -The Tavern Hotel Team on Apr 1, 2024
Thank you Kristen! It was a pleasure having you two! We are so happy you enjoyed the hotel and beautiful Old Town Cottonwood! We look forward to having you stay with us again in the future!
8/10 Good
David, Phoenix
Mar 11, 2024
Liked: Property conditions & facilities
Na
David
Stayed 1 night in Mar 2024
Response from General Manager at The Tavern Hotel on Mar 11, 2024
Thank you for your recent stay with us and feedback. We will be hoping to welcome you back soon for an even better experience!All the Best,Gregory Dillon
Our room was very spacious and clean. We were allowed to check in a little early which we appreciated a lot!! The hotel is very well located and walkable to the shops and restaurants. There's a lot to do in the Cottonwood area so no problem filling you days. We enjoyed the new winery on the hill right by the hotel. Definately a big plus for the community.
SUSAN
Stayed 2 nights in Mar 2024
Response from -The Tavern Hotel Team on Mar 31, 2024
Thank you Susan for the kind words! We do strive to provide a seamless experience for our guests to the best of our ability! We look forward to welcoming you again in the future!
We enjoyed everything, great customer service, close to many restaurants, room was big and bed was great
Richard
Stayed 2 nights in Mar 2024
Response from General Manager at The Tavern Hotel on Mar 10, 2024
Thank you for your recent stay with us and feedback. We are thrilled to hear that you enjoyed everything about your stay including service, location, and comfort in your room setting!We will be hoping to welcome you back soon for another positive experience!!All the Best,Gregory Dillon
Located right in the heart of Old Town Cottonwood. Close to restaurants, bars, shops, cafes, breweries, and wine tasting. Less than 10 minutes drive time to wonderful mountain biking trails in the Prescott National Forest.
Troy
Stayed 1 night in Mar 2024
Response from General Manager at The Tavern Hotel on Mar 7, 2024
Thank you for your recent stay with us and feedback. We are very happy to hear that you enjoyed your stay including convenience experiences for shopping, dining, wine tasting, and excursions nearby!We will be hoping to welcome you back soon for another positive experience!!All the Best,Gregory Dillon
Response from General Manager at The Tavern Hotel on Mar 7, 2024
Thank you for your recent stay with us and feedback. We are very happy to hear that you enjoyed our property and our location in Old Town Cottonwood!We will be hoping to welcome you back soon for another positive experience!!All the Best,Gregory Dillon
10/10 Excellent
mike
Traveled with partner
Feb 26, 2024
Liked: Amenities
Very clean room and grounds ; excellent and friendly staff. Couldn’t recommend it more.
mike
Stayed 2 nights in Feb 2024
Response from General Manager at The Tavern Hotel on Feb 26, 2024
Thank you so much for your recent stay and feedback. We are overjoyed to hear that you enjoyed your stay including clean conditions and friendly service!We are honored by your recommendation and we will be hoping to welcome you back soon for another positive experience!! All the Best,Gregory Dillon
Response from General Manager at The Tavern Hotel on Feb 26, 2024
Thank you for your recent stay with us and feedback. We are very happy to hear that you enjoyed your stay including ambience and location!We will be hoping to welcome you back soon for another positive experience!!All the Best,Gregory Dillon
10/10 Excellent
Marie
Feb 13, 2024
Liked: Cleanliness
Marie
Stayed 1 night in Feb 2024
Response from General Manager at The Tavern Hotel on Feb 26, 2024
Thank you for your recent stay with us and feedback. We will be hoping to welcome you back soon for another positive experience!All the Best,Gregory Dillon
Perfect hotel right in downtown Cottonwood. Clean, safe, stylish and modern. This is our second time staying and will be back.
Kevin
Stayed 4 nights in Feb 2024
Response from General Manager at The Tavern Hotel on Feb 26, 2024
Thank you for your recent stay with us and feedback. We are overjoyed to hear that you enjoyed a perfect hotel night in Old Town including clean, safe, stylish, and modern conditions!We are thrilled to know that you will be returning and we will be hoping to see you again soon for another positive experience!!All the Best,Gregory Dillon
Response from General Manager at The Tavern Hotel on Feb 11, 2024
Thank you for your recent stay with us and feedback. We are glad you enjoyed your room setting as well as Old Town Cottonwood!We will be hoping to welcome you back soon for another positive experience!!All the Best,Gregory Dillon
6/10 Okay
Debra
Jan 14, 2024
Debra
Stayed 1 night in Dec 2023
Response from General Manager at The Tavern Hotel on Jan 15, 2024
Thank you for your recent stay with us and feedback. We will be hoping to welcome you back soon for an even better experience!All the Best,Gregory Dillon
Everything was great. The tv and its offerings were the only things lacking.
Chuck
Stayed 1 night in Jan 2024
Response from General Manager at The Tavern Hotel on Jan 15, 2024
Thank you for your recent stay and feedback for our owners to consider. We are thrilled that you enjoyed your stay and we will be hoping to welcome you back soon for another great experience!All the Best,Gregory Dillon
Response from General Manager at The Tavern on Jan 15, 2024
Thank you for your recent stay with us and feedback. We will be hoping to welcome you back soon for another positive experience!All the Best,Gregory Dillon
Response from General Manager at The Tavern Hotel on Jan 15, 2024
Thank you for your recent stay with us and feedback. We will be hoping to welcome you back soon for another positive experience!All the Best,Gregory Dillon
Response from General Manager at The Tavern Hotel on Jan 15, 2024
Thank you for your recent stay with us and feedback. We will be hoping to welcome you back soon for another positive experience!All the Best,Gregory Dillon
Loved that the outdoor pool was open at 82 degrees despite an outdoor temp of 32. Had a grear morning swim!
Jane
Stayed 1 night in Jan 2024
Response from General Manager at The Tavern Hotel on Jan 7, 2024
Thank you for your recent stay with us and feedback. We are very happy to hear that you enjoyed your stay including our pool area!We will be hoping to welcome you back soon for another positive experience!!All the Best,Gregory Dillon
what a beautiful place. room were perfect, clean and quiet. easy walking to shops, restaurants and a beautiful town to visit. would definitely recommend
Teresa
Stayed 1 night in Dec 2023
Response from General Manager at The Tavern Hotel on Jan 7, 2024
Thank you for your recent stay with us and feedback. We are very happy to hear that you enjoyed your stay including location and ambience!We appreciate your recommendation and we will be hoping to welcome you back soon for another positive experience!!All the Best,Gregory Dillon
10/10 Excellent
Phil s
Traveled with partner
Jan 2, 2024
Phil s
Stayed 1 night in Jan 2024
Response from General Manager at The Tavern Hotel on Jan 7, 2024
Thank you for your recent stay with us and feedback. We will be hoping to welcome you back soon for another positive experience!All the Best,Gregory Dillon
Response from General Manager at The Tavern Hotel on Jan 7, 2024
Thank you for your recent stay with us and feedback. We will be hoping to welcome you back soon for another positive experience!All the Best,Gregory Dillon
Nice room. Comfortable bed. Walking to all of old town cottonwood.
Shera
Stayed 1 night in Dec 2023
Response from General Manager at The Tavern Hotel on Jan 1, 2024
Thank you for your recent stay with us and feedback. We are very happy to hear that you enjoyed your stay including decor, comfort, and proximity to Old Town Cottonwood!We will be hoping to welcome you back soon for another positive experience!!All the Best,Gregory Dillon
The hotel looked good on Hotels.com and definitely lived up to my expectations. It was fresh, clean, well run and convenient. The town of Cottonwood was a truly happy surprise. It had good energy and lots of restaurant choices. While there were people around, it was never crowded. We had a drink at the large winery across the street where the mountain views were amazing. We also enjoyed a delicious breakfast at Crema nearby.
Verified traveler
Stayed 1 night in Dec 2023
Response from General Manager at The Tavern Hotel on Jan 1, 2024
Thank you for your recent stay with us and feedback. We are very happy to hear that you enjoyed your stay including ambience, cleanliness, service, location, and dining!We will be hoping to welcome you back soon for another positive experience!!All the Best,Gregory Dillon
10/10 Excellent
Chris
Dec 19, 2023
Chris
Stayed 1 night in Dec 2023
Response from General Manager at The Tavern Hotel on Dec 25, 2023
Thank you for your recent stay with us and feedback. We will be hoping to welcome you back soon for another positive experience!All the Best,Gregory Dillon
Response from General Manager at The Tavern Hotel on Dec 18, 2023
Thank you for your recent stay with us and feedback. We will be hoping to welcome you back soon for another fabulous experience!All the Best,Gregory Dillon
Response from General Manager at The Tavern Hotel on Dec 18, 2023
Thank you for your recent stay with us and feedback. We will be hoping to welcome you back soon for another positive experience!All the Best,Gregory Dillon
Stayed for 2 nights with 3 other couples. Always love staying here- great service and right in Main Street.
Verified traveler
Stayed 2 nights in Dec 2023
Response from General Manager at The Tavern Hotel on Dec 18, 2023
Thank you for your recent stay with us and feedback. We are very happy to hear that you enjoyed your repeat visit with friends including great service and our proximity to Main Street! We will be hoping to welcome you back soon for another positive experience!!All the Best,Gregory Dillon
Response from General Manager at The Tavern Hotel on Dec 18, 2023
Thank you for your recent stay with us and feedback. We will be hoping to welcome you back soon for another positive experience!All the Best,Gregory Dillon
Beautiful property, great location. The Crema restaurant was a major bonus. Breakfast each morning there was so delightful. Will definitely stay here again in the future.
Darise
Stayed 2 nights in Nov 2023
Response from General Manager at The Tavern Hotel on Dec 4, 2023
Thank you for your recent stay with us and feedback. We are thrilled to hear that you enjoyed your stay with us including ambience, location, and breakfast options at Crema Craft Kitchen and Bar!We are overjoyed to hear that you will be returning and we will be hoping to see you in the near future for another positive experience!!All the Best,Gregory Dillon