Ratings based on 70 Verified Reviews

3.3 out of 5
78% of guests recommend
3.6 Room cleanliness
3.5 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
1 out of 5
by artonio

Posted Oct 9, 2015 on Hotels
Comment from Hotel Management
Feb 13, 2016 by PRAVEEN, Hotel Management
Please accept our sincere apologies for the inconvenience you have experienced in our hotel the last time you visited, we take pride in ensuring our customer satisfaction. Unfortunately, we did not meet your and our own expectations. We ensure that this never happen again. We deeply value your relationship with Al Bahjah Hotel and are committed to providing you with the highest level of service simply because our customers deserve the very best. Thanks & Regards, PRAVEEN SHETTY, GENERAL MANAGER.
3 out of 5
by Tim from Dubai

Nice place to stay

Posted Aug 29, 2015 on Hotels
Nice place to stay, not a 5 stars hotel, but very friendly people, desend breakfast, normal room. Internet is fast and prices for food and beverages are on a fair level Not farfrom airport, but far from Downtown Muscat.
Comment from Hotel Management
Feb 6, 2016 by PRAVEEN, Hotel Management
Dear sir, We would like to thank you for choosing Al Bahjah hotel in the past. With this letter, we would like to remind you that, as always, our priority is your satisfaction. Our hotel is at your disposal and welcomes you; if you decide to visit us again any time we are to offer you the best quality of our services. We would like to assure you that as we have done so in the past, we will welcome you with a warm smile, offering safety, hospitality and all our services that managed to build this strong and warm relationship between hotel and you over the years. Waiting for you, so as ensure you once again unforgettable dinning experience. We once again thank you for choosing our Hotel for your "home away from home" every time your travels bring you to our great, friendly city. I am looking forward to welcoming and servicing you. Best regards Praveen Shetty, General Manager.
2 out of 5
by A verified traveler from bahrain

Not overly impressed.

Posted Jul 3, 2015
Pros: The bed was large.
Cons: Room was filthy, food was terrible.
Only stayed one night due to the fact the room was dirty and the food was disgusting.
Comment from Hotel Management
Jul 7, 2015 by PRAVEEN, Hotel Management
Dear Guest Please accept our sincere apologies for the inconvenience you have experienced in our hotel the last time you visited, we take pride in ensuring our customer satisfaction. Unfortunately, we did not meet your and our own expectations. We ensure that this never happen again. We deeply value your relationship with Al Bahjah Hotel and are committed to providing you with the highest level of service simply because our customers deserve the very best. Our hotel is at your disposal and welcomes you; if you decide to visit us again anytime we are to offer you the best quality of our services we would like to assure you.
2 out of 5
by A verified traveler

Posted Jun 12, 2015 on Hotels
Comment from Hotel Management
Feb 13, 2016 by PRAVEEN, Hotel Management
Please accept our sincere apologies for the inconvenience you have experienced in our hotel the last time you visited, we take pride in ensuring our customer satisfaction. Unfortunately, we did not meet your and our own expectations. We ensure that this never happen again. We deeply value your relationship with Al Bahjah Hotel and are committed to providing you with the highest level of service simply because our customers deserve the very best. Thanks & Regards, PRAVEEN SHETTY, GENERAL MANAGER.
2 out of 5
by ANIL from DUBAI

MR

Posted May 17, 2015 on Hotels
HOTEL ROOM WAS VERY GOOD,BREAKFAST GOOD,CLEAN ROOMS,BUT ONLY PROBLEM IS
Comment from Hotel Management
Feb 6, 2016 by PRAVEEN, Hotel Management
Dear sir, We would like to thank you for choosing Al Bahjah hotel in the past. With this letter, we would like to remind you that, as always, our priority is your satisfaction. Our hotel is at your disposal and welcomes you; if you decide to visit us again any time we are to offer you the best quality of our services. We would like to assure you that as we have done so in the past, we will welcome you with a warm smile, offering safety, hospitality and all our services that managed to build this strong and warm relationship between hotel and you over the years. Waiting for you, so as ensure you once again unforgettable dinning experience. We once again thank you for choosing our Hotel for your "home away from home" every time your travels bring you to our great, friendly city. I am looking forward to welcoming and servicing you. Best regards Praveen Shetty, General Manager.
2 out of 5
by Sunder from anonymous

stay not too great.

Posted Apr 23, 2015 on Hotels
It is getting real run down over the years.
4 out of 5
by Asim from Muscat

Love bahjah

Posted Mar 31, 2015 on Hotels
I love to stay in Bahjah like my home Lovely place very very nice hotel
Comment from Hotel Management
Jun 13, 2015 by PRAVEEN, Hotel Management
Dear Sir It has always been our goal to provide our services as best as we could and we couldn't be more glad to have learned your acknowledgement. Thank you for your time and our hopes are certain for your next stay with us
3 out of 5
by Mohsen from Doha, Qatar

Muscat trip

Posted Mar 9, 2015 on Hotels
Big room and good location near to airport
Comment from Hotel Management
Jun 13, 2015 by PRAVEEN, Hotel Management
Dear Sir!!! It is wonderful to know that you had a good impression about our service on the day that you arrived. Aside from the pleasant remarks that you extended for our room, food, and facilities, your commendations are truly uplifting. On behalf of the team, our warmest welcome awaits you on your next visit.
1 out of 5
by Ahmed from Muscat, Oman

bad customer service

Posted Feb 25, 2015 on Hotels
bad service, this was a business trip from dubai. on webpage it clearly should free cancellation of reservation. client had border check documentation problem. The hotel refused to cancel nor alter the reservation days from two to one day. i compiled to make payments for today's in one way or another. this is was very first instant. Hotel.com, management should review the contract with this hotel. Secondly, i was informed any cancellation should be done through the hostel.com portal page. This is a monopoly and customer is at loss. My business client were returned from UAE border and i paid for 2 nights advance.
2 out of 5
by Tim from Denmark

Need improvement

Posted Feb 24, 2015 on Hotels
I stay in the hotel 3 days, the hotel need renovation and the service need to be improved. There was no housekeeping over my entire stay, everything outdated, information in Reception was poor I will for sure not come back, even I like the small city and all the shops around.
Comment from Hotel Management
Feb 6, 2016 by PRAVEEN, Hotel Management
Please accept our sincere apologies for the inconvenience you have experienced in our Restaurant the last time you visited, we take pride in ensuring our customer satisfaction. Unfortunately, we did not meet your and our own expectations. We ensure that this never happen again. We deeply value your relationship with keranadu at Al Bahjah Hotel and are committed to providing you with the highest level of service simply because our customers deserve the very best. Thanking You, Praveen Shetty, GENERAL MANAGER, AL BAHJAH HOTEL.