Ratings based on 861 Verified Reviews

3.3 out of 5
70% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to providence

Posted Jan 28, 2018
Its an ok place if you on a budget. The furniture are outdated and they were dust on some of them but its was quiet. In conclusion. I think the bed was small for a queen size. Overall, its not a place to take your girl for the first time if you want to impress her.
Comment from Hotel Management
Jan 29, 2018 by David, Hotel Management
Thank you for staying with us we always appreciate your feedback and we do put a great deal of effort to keeping our rooms clean and affordable for the budget Traveler
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent, helpful staff

Posted Jan 9, 2018
My son and checked in late in the evening with no problem. The next morning it was clear that we both had the flu. At 10am Stephanie knocked to ask if we needed anything. As we had checked in late we didn’t need any housekeeping but I told her we were both sick and were there any comforters or extra blankets? She came back in a couple minutes with comforters. At some point she brought us tea, juice, coffee and English muffins, which we would have had to walk across the parking lot to get in the lobby ourselves. (There is no room service.) She was so helpful when we really needed it and didn’t do it for money- just because she was a caring person. My experiences with the rest of the staff was almost equally helpful and pleasant. Including help digging out my car after a blizzard. I’ve stayed in many “affordable” hotels and motels and rarely experienced such care from the staff even in expensive resorts. I have extended my stay.
Comment from Hotel Management
Jan 17, 2018 by David, Hotel Management
Thank you for staying with us and it's so nice to hear that I staff made you'll stay with us comfortable thanks again
2 out of 5
by A verified traveler

If your desperate!

Posted Jan 3, 2018
Couldn’t rave about the welcome from Hotel staff!; seemed rather disinterested. Room stunk of cleaning fluid, was really small, and had no facilities for making tea/coffe - or even a glass for water.
Comment from Hotel Management
Jan 4, 2018 by David, Hotel Management
I'm sorry you unhappy with your stay we do have cups in the room for drinking water and we offer coffee and tea all day long in the lobby. We always appreciate feedback thank you
2 out of 5
by A verified traveler from framingham

Posted Dec 30, 2017
Hotel bed too solid not comfortable. The floor was not clean and the smoke room smelled a lot from previous use.
Comment from Hotel Management
Dec 31, 2017 by David, Hotel Management
Sorry you are unhappy with your stay we are working hard to correct the issues you've experienced thank you for your feedback
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Nice and clean hotel

Posted Dec 19, 2017
Comment from Hotel Management
Dec 21, 2017 by David, Hotel Management
You staying with us we appreciate you taking the time to give us a review Thanks again
3 out of 5
Recommended
for Everyone
by A verified traveler

Good value for price if not particular.

Posted Dec 11, 2017
Pros: Price was competitive.
Cons: Room appearance needs improvement.
Location: Convenient location.
Good value for price if not particular about room appearance condition.
Comment from Hotel Management
Dec 12, 2017 by David, Hotel Management
Sorry you are unhappy with your stay we are making many changes to all rooms thank you for your feedback
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 11, 2017
Great experience ,nice and polite owner will recommend to anyone who is looking for a good place
Comment from Hotel Management
Dec 11, 2017 by David, Hotel Management
Thank you for staying with us we appreciate you taking the time to give us a review thanks again
5 out of 5
Recommended
for Everyone
by A verified traveler from Seekonk

Great room for price

Posted Nov 19, 2017
Check-in clerk was extremely helpful and pleasant. The room was very clean. Very close to restaurants and shopping. This wasn't a problem for my stay, just noting that I had seen a prior post of complaint about door-slamming but it is an "outdoor entrance" to me that's what I would expect. If we are ever back in the area I would stay here again.
Comment from Hotel Management
Nov 19, 2017 by David, Hotel Management
Thank you very much for staying with us we appreciate you taking the time to give us a review thanks again
4 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Diamond in the rough.....

Posted Nov 15, 2017
This hotel is adorable and convenient to many stores and places to eat. It was clean. The only downside was the amount of noise guests made slamming doors throughout the night which woke us up at different hours. The noise would be my one complaint, otherwise, very nice. Hotel staff very nice and accommodating.
Comment from Hotel Management
Nov 15, 2017 by David, Hotel Management
Thank you for staying with us we appreciate your feedback and we are working hard to correct the issues you've experienced thanks again
3 out of 5
by Thida

Posted Oct 31, 2017 on Hotels
The amenities were great but the hotel clerk was very unfriendly.
Comment from Hotel Management
Nov 3, 2017 by David, Hotel Management
Thank you for staying with us we appreciate you taking the time to give us a review we appreciate the feedback